Patrick Y.
10-03-2005, 06:46 AM
My chat with dell..
{Mohanavelu 12:33:08 AM} At the end of this interaction you may be offered the opportunity to provide me with feedback. In order to do so you will need to click the "End Chat" button rather than using the "X" at the top of the screen. You may rate this interaction on a scale of 1 to 9 (1 being worst and 9 being best). I appreciate your feedback.
{Mohanavelu 12:33:10 AM} Thank you for contacting Dell Customer Care. My name is Mohanavelu. How may I help you today?
{ 12:33:20 AM} hi,
I want to know the ship date for Windows Mobile 5 upgrade CD for Axim x50v.
{Mohanavelu 12:35:09 AM} **** I understand that you want to know when you will receive the cd, is that correct?
{ 12:35:28 AM} yes
{Mohanavelu 12:37:24 AM} **** the version is launched with Dell on 10/15/05. So you will receive the order by that week.
{ 12:37:57 AM} So, it is going to be officially released on that date?
{Mohanavelu 12:38:16 AM} Yes.
{ 12:38:27 AM} Ok
{ 12:38:32 AM} Thank you very much
{Mohanavelu 12:38:36 AM} You are welcome.
{Mohanavelu 12:38:39 AM} Is there anything else I can assist you with?
{ 12:38:44 AM} No thank you
{Mohanavelu 12:38:49 AM} Have a nice day.
{ 12:38:49 AM} Have a good day
{Mohanavelu 12:38:50 AM} Thank you for visiting Dell Consumer Customer Care online chat and allowing me the opportunity to assist you. Also, feel free to visit us again at www.dellcustomercare.com .
The visitor has ended the chat session.
{Mohanavelu 12:33:08 AM} At the end of this interaction you may be offered the opportunity to provide me with feedback. In order to do so you will need to click the "End Chat" button rather than using the "X" at the top of the screen. You may rate this interaction on a scale of 1 to 9 (1 being worst and 9 being best). I appreciate your feedback.
{Mohanavelu 12:33:10 AM} Thank you for contacting Dell Customer Care. My name is Mohanavelu. How may I help you today?
{ 12:33:20 AM} hi,
I want to know the ship date for Windows Mobile 5 upgrade CD for Axim x50v.
{Mohanavelu 12:35:09 AM} **** I understand that you want to know when you will receive the cd, is that correct?
{ 12:35:28 AM} yes
{Mohanavelu 12:37:24 AM} **** the version is launched with Dell on 10/15/05. So you will receive the order by that week.
{ 12:37:57 AM} So, it is going to be officially released on that date?
{Mohanavelu 12:38:16 AM} Yes.
{ 12:38:27 AM} Ok
{ 12:38:32 AM} Thank you very much
{Mohanavelu 12:38:36 AM} You are welcome.
{Mohanavelu 12:38:39 AM} Is there anything else I can assist you with?
{ 12:38:44 AM} No thank you
{Mohanavelu 12:38:49 AM} Have a nice day.
{ 12:38:49 AM} Have a good day
{Mohanavelu 12:38:50 AM} Thank you for visiting Dell Consumer Customer Care online chat and allowing me the opportunity to assist you. Also, feel free to visit us again at www.dellcustomercare.com .
The visitor has ended the chat session.