alfaman
09-13-2005, 11:08 PM
How can a company so successful be this bad.
I want some information on the X50v, warranty care etc and the plans they have in the UK for the Wondows Mobile 5 upgrade.
right www.dell.co.uk go to the axim area - nothing not a sausage.
go to the contact us section - ah axim sales. click on that - takes me back to the axim pages I've just been to. there's a phone number but no e-mail or website address.
Try the support section ( I end up in the US pages and get a chat offered with a sales rep, great I think .. Nope please have a look at these pages as we only deal with US - yep the axim sales pages on the UK website...
so I ring the number - "welcome to the Dell Accessories warranty and software help line" - eh?
"press 1 for sales " - ok lets give that a go...
"press 1 for printers and other accessories" nope
"2 for warranties"... nope
"3 for desktop notebooks and servers" nope
Nope none of those .. eventually it says contacting helpdesk - closed - go and look on the website - the US one mind you?
Arrrgh!
It's enough to make me want to buy a palm or a HP !!!!!!!
So does anyone know about the UK WM5 upgrade progam?
Thanks....
Simon.
I want some information on the X50v, warranty care etc and the plans they have in the UK for the Wondows Mobile 5 upgrade.
right www.dell.co.uk go to the axim area - nothing not a sausage.
go to the contact us section - ah axim sales. click on that - takes me back to the axim pages I've just been to. there's a phone number but no e-mail or website address.
Try the support section ( I end up in the US pages and get a chat offered with a sales rep, great I think .. Nope please have a look at these pages as we only deal with US - yep the axim sales pages on the UK website...
so I ring the number - "welcome to the Dell Accessories warranty and software help line" - eh?
"press 1 for sales " - ok lets give that a go...
"press 1 for printers and other accessories" nope
"2 for warranties"... nope
"3 for desktop notebooks and servers" nope
Nope none of those .. eventually it says contacting helpdesk - closed - go and look on the website - the US one mind you?
Arrrgh!
It's enough to make me want to buy a palm or a HP !!!!!!!
So does anyone know about the UK WM5 upgrade progam?
Thanks....
Simon.