Help - Everything just wipes out...

[tut00]

Hi,

I have had my pocket pc (iPAQ hx2415) for just under a month. This is now the second time where it has just hung up, and i have lost my data. It wipes my cards clean (so my backups are gone) and I am left with a blank Pocket PC. Is this normal?? I just don't get it...

The first time, it just froze and my cards wound up becoming empty SD and CF as well as iPAQ store. I just had to reinstall some apps and was good to go.

Now this time, just happend, it froze and i had to do a hard reset. I expected to loose everything on the iPaq, just not everything on the cards. I was hoping to do a full restore from a backup. Does it normally erease the cards as well?

Any help would be greatly appreciated.

-John

[Menneisyys]

Hi,

I have had my pocket pc (iPAQ hx2415) for just under a month. This is now the second time where it has just hung up, and i have lost my data. It wipes my cards clean (so my backups are gone) and I am left with a blank Pocket PC. Is this normal?? I just don't get it...

The first time, it just froze and my cards wound up becoming empty SD and CF as well as iPAQ store. I just had to reinstall some apps and was good to go.

Now this time, just happend, it froze and i had to do a hard reset. I expected to loose everything on the iPaq, just not everything on the cards. I was hoping to do a full restore from a backup. Does it normally erease the cards as well?

Any help would be greatly appreciated.

-John

Strange... accidental/spontaneous hard resets NEVER delete the contents of the cards/the iPAQ Store. Are you sure you didn't install some malicious app on your PDA before? For example, version 1.50 of Anton Tomov's Pocket Mechanic, which hard resets the PDA if given a pirated S/N (see http://www.pocketpcthoughts.com/forums/viewtopic.php?t=37285 ). Neither does it, however, wipe off the cards/the built-in storage.

I don't think it's a virus either. Current PPC virii don't destoy anything (see http://www.pocketpcthoughts.com/forums/viewtopic.php?t=39027 on this). Of course, you may have been unfortunate to have a "friend" that wrote you a dedicated destroyer app to destroy all your PDA's content. But it's highly unlikely either.

[tut00]

I am totaly confused... I do not have any pirated software and there is nothing that was just installed. I am at a total loss as to why it would erase the cards. I can understand locking up and requireing a hard reset, just not the reset erasing the cards. They are totaly blank. Very strange.

-John

[Jason Dunn]

In all my years of doing this, I've never heard of anything like this. Spontaneous hard resets usually mean bad hardware, but erasing the Flash cards requires a program to run...unless your device is electrically shorting out and perhaps zapping the memory cards. My suggestion is to call HP and see if they'll send you a new unit...

[Paragon]

I am totaly confused... I do not have any pirated software and there is nothing that was just installed. I am at a total loss as to why it would erase the cards. I can understand locking up and requireing a hard reset, just not the reset erasing the cards. They are totaly blank. Very strange.

-John

Are you sure the cards are blank? Have you stuck them in a card reader to see? Perhaps it is just the PPC, since it seems to be screwed up anyway. ;)

Good luck with this.....weird!

Dave

[tut00]

Yes, i have checked the cards. They are totaly blank. Well glad to know I am not the only one who thinks this is weird, and that this is not a regular occurance.

Just got everything back on it. Lets hope it doesn't happen again.