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View Full Version : Is there truth to this HP tech support answer?


discordian
03-23-2005, 01:52 PM
I sent a question to HP via their support page.

the question was "I have an iPAQ H3955 ppc2002 with the dual slot PC card expansion. Can I use a CompactFlash card + PC card adapter in this expansion sleeve"

The answer was "no, you need to use the CF card expansion to use CF cards"

is this true? Does anyone have first hand experience with this?

i

Don't Panic!
03-23-2005, 04:55 PM
That was incorrect. You can use a CF/PC Card Adapter with either the Dual or single slot PC Card sleeves. I had both for my 3975. As long as you have the drivers/software for a CF periphreal it will work fine, even better actually because your getting that extra power from the sleeve.

HTH

discordian
03-23-2005, 04:58 PM
That was incorrect. You can use a CF/PC Card Adapter with either the Dual or single slot PC Card sleeves. I had both for my 3975. As long as you have the drivers/software for a CF periphreal it will work fine, even better actually because your getting that extra power from the sleeve.

HTH

That's what I was thinking.
thanks for the confirmation.

here's the exact text of the message:

Dear HP Customer,
Thank you for contacting HP eServices.

This is with reference to your e-mail regarding the dual PC Card Expansion Pack.

Please note that the PC Card Expansion Pack is designed such a way that only PC Cards can be detected and used with the iPAQ. Hence, the CF wireless card will not work with the PC Expansion Pack with your iPAQ.

In order to use the CF Wireless Card you need to purchase the CF Expansion Pack for your iPAQ. Please visit the web link mentioned below to purchase the same:
http://h30143.www3.hp.com/configure2.cfm?sid=12822#m_13

Please e-mail us if you need further clarification and we will be glad to assist.

Thank You,

HP eServices

at first I was going to give them the benefit of the doubt and assume that the misunderstood me and thought I wanted to plug a CF card right into the pc card sleeve...

but the link to the purchase page just ticked me off.

I'm going to email for "further clarification". :twisted:

discordian
03-29-2005, 12:50 AM
tech support was wrong.

http://www.pocketpcthoughts.com/forums/viewforum.php?f=21