terrypin
01-28-2005, 09:07 AM
(Posted in ebooks forum too, but it looks very quiet in there....)
Here we go again. This is the sort of problem that I suspect has now killed my use of MS Reader completely. Or maybe it's a Fictionwise issue?
I just visited Fictionwise (first time for months, prompted by a 15% promotional discount) and bought a book. I hesitated briefly over my choice of encrypted format (as I have many types available to me), before making the fatal choice of MS Reader.
This was done in the confident knowledge that I have the latest versions on PC and PPC, properly activated. I have only recently checked I can read previously-purchased protected LIT books. When I open one on my PC right now, I see 'Activated for Terry Pinnell'.
But (I'm sure you're ahead of me!), after completing the purchase and attempting the download, I get the dreaded message:
"You cannot yet download because the system could not find an Activated Microsoft Reader on your computer:" (etc)
Can one of the ebook/MS Reader/Fictionwise experts here kindly tell me what is the likely cause here please? I'll curb my impatience and not rush into cycles of re-installation and re-activation, as I suspect I could make matters worse.
TIA.
--
Terry, West Sussex, UK
Here we go again. This is the sort of problem that I suspect has now killed my use of MS Reader completely. Or maybe it's a Fictionwise issue?
I just visited Fictionwise (first time for months, prompted by a 15% promotional discount) and bought a book. I hesitated briefly over my choice of encrypted format (as I have many types available to me), before making the fatal choice of MS Reader.
This was done in the confident knowledge that I have the latest versions on PC and PPC, properly activated. I have only recently checked I can read previously-purchased protected LIT books. When I open one on my PC right now, I see 'Activated for Terry Pinnell'.
But (I'm sure you're ahead of me!), after completing the purchase and attempting the download, I get the dreaded message:
"You cannot yet download because the system could not find an Activated Microsoft Reader on your computer:" (etc)
Can one of the ebook/MS Reader/Fictionwise experts here kindly tell me what is the likely cause here please? I'll curb my impatience and not rush into cycles of re-installation and re-activation, as I suspect I could make matters worse.
TIA.
--
Terry, West Sussex, UK