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View Full Version : Question , Dead pixels?


kitsune
10-21-2004, 08:07 PM
I was just wondering about HP's policy about dead pixels, I know that for
monitors there are allowed a few before you can return it depending on the the native rez. With the new VGA screens I'm worried that if I get a dead pixel that I can return it . Or do HP just screen out the ones with bad screens.

jpf
10-22-2004, 09:37 PM
I think I'd consider ordering from bestbuy if you can. I believe they don't stock it at the stores but you can return it to a store if there's a dead pixel.
I bought from buy.com and the screen is fine. I've bought two laptops from bestbuy and had no problems replacing them; one for a dead pixel, one for a power cord that wouldn't stay in.
Buying from online stores you need to check their policy, some won't consider exchanges for less than 8 dead pixels. That's why I suggest BB (or circuit city).