nosmohtac
07-25-2004, 06:19 PM
I just got off the phone with HP support. I was pleasantly suprised by the lack of runaround, but I'm still quite distraught at the reason for the call.
My iPAQ 5550 was acting really weird, and soft resets were not resolving the problem. I use Sprite Pocket Backup Pro, and have some backups stored, so I tried to perform a hard reset..... no success. It took me a while to figure it out, but my calender button is no longer working. Those of you who have owned iPAQs are certainly aware that this would make performing a hard reset rather difficult. I took the battery off the iPAQ and I let it sit for about 20 min. I reinstalled the battery, but still no reset (I didn't know the backup battery was good for that long). I finally noticed a little switch on the inside of the battery cover, at the bottom of the battery opening, that didn't have an obvious function. I assumed that this was maybe a switch that cut off the backup battery when the regular battery was installed. After holding this switch down for 30 seconds I reinstalled the battery and voila, hard reset.
Anyway, HP is sending me a return shipment box tomorrow, and said there would be a 3-5 day turn around on it. It appears that I will have to spend a lot of time with my Jornada 720 this week since I won't have my baby. I've only had my j720 for a few weeks, and was considering selling it, because of a lack of programs for it, but now I can see that it's nice to have a backup unit.
It would almost be nice if they couldn't repair it, and shipped me a new 4700. I know that's a reach, but it's nice to dream.
My iPAQ 5550 was acting really weird, and soft resets were not resolving the problem. I use Sprite Pocket Backup Pro, and have some backups stored, so I tried to perform a hard reset..... no success. It took me a while to figure it out, but my calender button is no longer working. Those of you who have owned iPAQs are certainly aware that this would make performing a hard reset rather difficult. I took the battery off the iPAQ and I let it sit for about 20 min. I reinstalled the battery, but still no reset (I didn't know the backup battery was good for that long). I finally noticed a little switch on the inside of the battery cover, at the bottom of the battery opening, that didn't have an obvious function. I assumed that this was maybe a switch that cut off the backup battery when the regular battery was installed. After holding this switch down for 30 seconds I reinstalled the battery and voila, hard reset.
Anyway, HP is sending me a return shipment box tomorrow, and said there would be a 3-5 day turn around on it. It appears that I will have to spend a lot of time with my Jornada 720 this week since I won't have my baby. I've only had my j720 for a few weeks, and was considering selling it, because of a lack of programs for it, but now I can see that it's nice to have a backup unit.
It would almost be nice if they couldn't repair it, and shipped me a new 4700. I know that's a reach, but it's nice to dream.