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View Full Version : GoToMyPC v4.0 Pocketview: Almost Like Having a Portable Desktop


Steve Sharp
07-21-2004, 05:00 PM
<img src="http://www.pocketpcthoughts.com/images/web/2003/sharp-0715-GTMPC0" /> <br /><b>Product Category:</b> Productivity software<br /><b>Manufacturer:</b> <a href="http://www.citrixonline.com"><span style="color:blue">Citrix Online</span></a><br /><b>Where to Buy:</b> <a href="http://www.gotomypc.com"><span style="color:blue">GoToMyPC</span></a><br /><b>Price:</b> $19.95 USD monthly to access 1 PC or $179.40 USD annually (averages $14.95 USD/monthly on the annual subscription plan)<br /><b>System Requirements:</b> Works with Microsoft Pocket PC 2002, Microsoft Windows Mobile 2003/2003SE, Microsoft Windows Mobile 2003/2003SE Phone Edition, and most devices running Microsoft Windows CE 4.0 or later, web-enabled PPC with either WiFi or GPRS capability, 1 Megabyte of storage space on the PPC, 8 Megabytes of RAM to execute, 4 Megabytes of storage on the host computer, and a host computer with a constant Internet connection.<br /><br /><b>Pros:</b><li>Provides portable access to the host computer files, contacts, e-mails, and applications;<br /><li>Requires minimal Pocket PC storage space;<br /><li>Easy to install and use;<br /><li>The host computer can be changed--the subscription permits the user the unlimited ability to change which PC will serve as host;<br /><li>Unlike a peer connection, GoToMyPC does not require modification to firewalls or open ports.<b>Cons:</b><li>8 Megabytes of RAM is considerable for Pocket PCs with limited amounts of memory;<br /><li>The user must log in and download the 40 kilobyte executable file to the Pocket PC each time a connection is desired;<br /><li>Transferring files between the Pocket PC and host computer is not readily supported by the Pocket PC version of the software;<br /><li>Remote access can be very slow and depends upon the speed of the Pocket PC GPRS or WiFi connection;<br /><li>Subscription price is moderately high unless this capability is regularly needed.<br /><b>Summary:</b><br />For professionals on-the-go, and who often find themselves away from their primary work computer, GoToMyPC Pocketview 4.0 can provide valuable access to a work computer or files that may otherwise be inaccessible. GoToMyPC 4.0 allows the user complete control of the host computer. This includes the ability to execute applications, send e-mails from the host computer, and manipulate files on the host PC.<br /><br />Read on for the full review!<!><br /><PAGEBREAK><br /> <img src="http://www.pocketpcthoughts.com/images/web/2003/sharp-0715-GTMPC1" /><br /><i>Figure 1: Logon screen on GoToMyPC's website.</i><br /><br /><span><b>Is that a Desktop in Your Pocket?</b></span><br />How many times have you found yourself at home and needing to access a file on your work PC, or been out of town and needed to access a file on your home PC? With GoToMyPC v4.0 Pocketview, this is no problem. For that matter, if the work computer set up to host your GoToMyPC connection is on a LAN, you can access the LAN with your PPC. Obviously, most Pocket PCs do not have the color rendering capabilities of a desktop monitor, and the screen resolution and physical size of a PPC display can pose problems with viewing details or small text, although GoToMyPC has addressed this by giving the user the capability of zooming in and enlarging the text and images on the PPC screen. When the user logs on to the host computer, the PPC functions as a remote control for the host and allows the user to gain full access to execute programs, view files, and look up and send e-mail and contacts via the host. For those faint-hearted souls who cringe at the prospect of security breeches, GoToMyPC uses Secure Socket Layers (SSL) technology and it is enabled to handle full 128-bit encryption for security.<br /><li>GoToMyPC allows the user full access to the host computer from any desktop, laptop, or PPC connected to the Internet;<br /><li>GoToMyPC supports screen sizing and rotating to aid in viewing small text on the host PC;<br /><li>GoToMyPC supports application launching and e-mail access on the host computer;<br /><li>GoToMyPC utilizes Secure Socket Layers and full 128-bit encryption for security.<br /><img src="http://www.pocketpcthoughts.com/images/web/2003/sharp-0715-gtmpc5" /><br /><i>Figure 2: Logon to host computer.</i> <br /><br /><span><b>How Does this Thing Work?</b></span><br />Pretty well, actually. When GoToMyPC sets up, a 3.6 Megabyte file is installed on the host computer. The user allows GoToMyPC to run in the background (minimized) and leaves the computer powered on and connected to the Internet. The host is then registered with the GoToMyPC portal, and will deny access to anyone who tries to connect to the host without the credentials to access it. When the user needs to access the host, he or she connects his or her PPC to the Internet via WiFi or GPRS, uses a username and password to login to the GoToMyPC portal, and a 40 Kilobyte file is downloaded to the PPC. The user then logs on to the host computer using a user-defined access code. <br /><br />Admittedly, logging onto GoToMyPC and downloading the 40 Kilobyte file each time a connection is desired is a bit of a hassle, and even a relatively small file such as this can take a couple of minutes to download on a spottyey or slow GPRS or WiFi connection. It's not overly burdensome, but it is an inconvenience. In a world where we often expect instant gratification, GoToMyPC doesn't provide this. But, when faced with the prospect of being 1,000 miles from home and needing information from the desktop at work, 2 or 3 minutes seems like a small price to pay if it means getting what you need. While GoToMyPC Pocketview doesn't directly support direct file transfers, there's more than one way to skin the proverbial cat. You can e-mail yourself a file attachment from the host computer and retrieve the e-mail with the PPC, and viola! You have the file.<br /> <br /><img src="http://www.pocketpcthoughts.com/images/web/2003/sharp-0715-gtmpc4" /><br /><i>Figure 3: Connecting the PPC to the host.</i><br /><!><br /><PAGEBREAK><br /><span><b>Sounds Good. . . and Complicated</b></span><br />No. The one-time 3.6 Megabyte file download from GoToMyPC to the host computer takes less than 2 minutes, over a broadband connection, and it configures itself automatically. Filling out your name, address, and registration information probably takes more brain-power than setting up the software. I downloaded the file to my host computer and had my PPC connected to the host in less than 10 minutes. The user does not need to know anything about IP addresses, network settings, hardware configuration, firewalls, or PPC configuration settings in order to make GoToMyPC work. If you can download and install a file, you can make it work.<br /> <br /><img src="http://www.pocketpcthoughts.com/images/web/2003/sharp-0715-GTMPC2" /><br /><i>Figure 4: Launch applications on the host with GoToMyPC.</i> <br /><br /><span><b>You Say it's Good, But is it Fast?</b></span><br />"Fast" is a relative term. An Internet connection is only as fast as the slowest transmission rate in the chain. Therefore, it follows that the speed of the response and refresh rates on the PPC will depend heavily upon the GPRS or WiFi connection of the PPC, the amount of graphics that are on the host PC, and (to some extent) the processor speed of the PPC. Accessing your desktop with your PPC, in terms of speed, is no different than accessing web pages with your PPC. All of the same variables that determine how quickly a page loads to the PPC will also come into play when accessing your host computer. But, while no one will accuse this technology of providing smoking fast page loads or downloads, GoToMyPC is a tool designed for its functionality and not simply for a lark.<br /><br />Speaking of functionality, when considering the value of this service, it pays to remember that unless you're running a 1990s vintage desktop with a puny hard drive, your desktop computer has many times more storage space than your PPC does. Most of us couldn't possibly load all of the applications that we commonly use onto our PPCs, and if you can execute these desktop programs remotely, then there's no incentive to try. It is highly recommended, however, to consider getting an external keyboard for your PPC in order to make full use of GoToMyPC's functionality. <br /> <br /><img src="http://www.pocketpcthoughts.com/images/web/2003/sharp-0715-GTMPC3" /><br /><i>Figure 5: Access, send, and receive e-mail via GoToMyPC.</i><br /><br /><span><b>Conclusions</b></span><br />To justify the cost of a subscription to GoToMyPC, a potential customer needs to evaluate his or her personal and professional situation. If you're a stay-at-home mom or dad who barely ventures out to get the mail, then you probably don't need to spend the money for this service. Similarly, if you use your computer primarily as a gaming machine, your money is probably better spent on a G-Shock joystick or a fancy video card. But, for those, such as myself, who travel a great deal and who seem be in constant need of a missing file or forgotten e-mail address, GoToMyPC is a valuable tool. And, for all of my complaints about having to download a file and log in each time I want to connect and slow connections to my PC, the inescapable fact is that GoToMyPC does work as advertised and is the only product on the market, that I know of, that provides this functionality from a PPC (pcAnywhere will not run on any PDA Operating System and requires a 35 Megabyte installation on the host computer, not to mention the fact that pcAnywhere's MSRP lists at $199.95). <br /><br />GoToMyPC is actually a service, and provides web access to the host computer--it is not a software-specific application that must be installed on both computers. So, unlike competitive products, GoToMyPC allows an authorized user to connect to the host with any web accessible PC. With GoToMyPC, the user can change the host as quickly as it takes to download the 3.6 Megabyte file, access time is unlimited, and the user can access the host from anywhere, what more could you want? Still, the bottom line is that GoToMyPC v4.0 is like so many other things in this world: if you need it, it's well worth the price.

OSUKid7
07-21-2004, 05:12 PM
How does GoToMyPC compare to Remote Desktop/TSC and VNC? The main reason I haven't tried GoToMyPC is because of the cost. Is it really that much better than Remote Desktop or VNC?

JonnoB
07-21-2004, 05:29 PM
How does GoToMyPC compare to Remote Desktop/TSC and VNC? The main reason I haven't tried GoToMyPC is because of the cost. Is it really that much better than Remote Desktop or VNC?

I would say not valuable if you already can do VNC or RDP. The value is for those that can't... for example if you cannot get out or in through a firewall or don't have an IP address that you can resolve when outside your network. I have multiple static IPs and a 2+mbit synchronous WAN connection to my home network (LAN based WiFi/100/Gbit) so RDP serves me very well around the house, at work, or on the road just fine - but others may find it very useful who don't have those kinds of resources - such as a stiff firewall, dynamic IP, etc.

SeanH
07-21-2004, 05:38 PM
I use Remote Desktop/TS. The Terminal Service client has been a part of PPC for over four years. Here is a pic.
http://mbu.com/55.jpg
One advantage GoToMyPC might have is it takes care of all the security issues. Some people leave ports open for Terminal Services to work and that is not very secure. I use the built in VPN in PPC to log into my home network then Remote Desktop/Terminal services to control the machines. I do use my laptop as the client more then my PPC but both work great. Best of all its free.

Sean

Jonathan1
07-21-2004, 05:55 PM
I don't see this being all that useful to those who are technically inclined I mean get a dyndns.org account, forward the port that TS uses through your firewall\router, load a dyndns client on the desktop side, get Windows XP, and you can TS to you desktop.
For the average user this seems more useful but even then it looks like a major headache. Tech that is successful generally is easy to use as well.


On a side note. Can I ask:
The desktop calendar. What software is that? I really hate opening up my taskbar clock all the time to get a calendar.

hdsalinas
07-21-2004, 05:58 PM
SeanH,

How do you manage to get all the desktop on the screen? Do you use 3party software to change the ppc`s resolution?

It seems like you are using the "old" TSC for winCE. I used that on my old 3650. :D

KevinK
07-21-2004, 05:59 PM
That, my friend, is Webshots (www.webshots.com). Most useful thing on my desktop, too! Really for pictures, but the calendar is a nice addition.

hdsalinas
07-21-2004, 06:06 PM
they should make webshots for PPCs!

JonnoB
07-21-2004, 06:10 PM
On a side note. Can I ask:
The desktop calendar. What software is that? I really hate opening up my taskbar clock all the time to get a calendar.


I agree with you re: technical aptitude. Even without a static IP, you can always get a dns name from one of those services like no-ip.org

As for the desktop calendar, it is most likely an active desktop component and thus, just a web component. Easy to make, but you can buy one too:
http://www.screencalendar.com
http://www.sofotex.com/Desktop-Calendar-download_L5561.html
http://www.xemico.com/adc/
http://www.globalshareware.com/Home-Education/Calendars-Planners/Active-Desktop-Calendar.htm

SeanH
07-21-2004, 07:34 PM
SeanH,

How do you manage to get all the desktop on the screen? Do you use 3party software to change the ppc`s resolution?

It seems like you are using the "old" TSC for winCE. I used that on my old 3650. :D
I did use a third party app. Its Either JS landscape or Nyditot. That picture was taken 4 years ago. Thats the reason everything looks very old in that picture. I still use the iPAQ 3650 every day. I wish someone would start shipping a PDA with a 624MHz CPU, 128MB RAM, VGA, WiFi, and BT so I can upgrade.

Sean

Steve Sharp
07-22-2004, 12:01 AM
I would say not valuable if you already can do VNC or RDP. The value is for those that can't... for example if you cannot get out or in through a firewall or don't have an IP address that you can resolve when outside your network.

I concur. I think you've summed it up very well, and recognized the fact that I wasn't trying to say that there is NO other way that a person can remotely control another computer--certainly there are. Many people here at PPCT are very technically knowledgeable, and accomplishing this remote networking feat isn't something that would cause them a major headache.

But, I definitely think that there is a market for GoToMyPC when I think about all of the supposedly "computer literate" people that I know who can't even configure a modem to connect to a dial-up account.

Steve

beq
07-22-2004, 12:30 AM
I'll reiterate what I'd said in the thread (http://www.pocketpcthoughts.com/forums/viewtopic.php?p=265664#265694) yesterday if I may:

I actually find GoToMyPC useful to support travelling laptop users (with the laptop being the host). So I can troubleshoot something or even help them to go through it together. Useful because these users travel to various networks with firewalls that are outside of my control, so I can't easily use another remote access solution.

I realize this is kind of the opposite scenario to what's suggested above though (where the desktop is the host and the travelling laptop/PDA user is the remote user).

So I agree with all you guys, when the host is a fixed desktop computer in your own home or office, most times you can set up the free solutions already mentioned so I don't find GoToMyPC worth it either. It's actually the opposite scenario I find more useful, where the host is a travelling laptop and you need to provide troubleshooting support for that user who travels to different networks/firewalls. (I have a multi-account subscription package for my various family members.)

Steve Sharp
07-22-2004, 01:13 AM
I realize this is kind of the opposite scenario to what's suggested above though (where the desktop is the host and the travelling laptop/PDA user is the remote user).

Yes, this is exactly the way my wife uses GoToMyPC. She's found that besides overcoming problems with people changing networks and things, it's often a lot easier to just go in remotely and look at a troubled computer than to have someone (often on a long distance phone call) sit and try to describe the problem.

Steve

JonnoB
07-22-2004, 06:57 AM
Yes, this is exactly the way my wife uses GoToMyPC. She's found that besides overcoming problems with people changing networks and things, it's often a lot easier to just go in remotely and look at a troubled computer than to have someone (often on a long distance phone call) sit and try to describe the problem.


What about using RDP through the Windows Messenger remote assistance tool (XP and 2003)? You don't need to have anything special at all.

Zack Mahdavi
07-22-2004, 08:16 PM
Yes, this is exactly the way my wife uses GoToMyPC. She's found that besides overcoming problems with people changing networks and things, it's often a lot easier to just go in remotely and look at a troubled computer than to have someone (often on a long distance phone call) sit and try to describe the problem.


What about using RDP through the Windows Messenger remote assistance tool (XP and 2003)? You don't need to have anything special at all.

Well, RDP is kind of finicky. If you're on a network that's behind a firewall or a router, more likely than not, the RDP/Windows Messenger connection won't work at all. Certain ports must be open and forwarded to select IP addresses. This where GoToMyPC shines, since it can get around these limitations. And the people that need help generally won't know how to configure their firewall or router.

beq
07-26-2004, 12:22 AM
Yes, my travelling family member's Thinkpad T40 laptop can continue to be set to DHCP by default (usually works without fiddling when connecting to a new network). But I can continue logging in via GoToMyPC to troubleshoot if he has other problems (email problems, printing problems, etc), without worrying about VPN and/or static IP port forwarding each time.

Recently this past week when an international office he's at suffered primary Internet connection failure due to geographical disaster and had to switch to backup satellite link (thus swapping their public IPs), it was nice that hosting-assisted applications such as GoToMyPC or the various IMs continued to work :)

I must confess I haven't tried Remote Assistance via Windows XP Messenger though (believe it or not), how good is it I wonder...