Log in

View Full Version : PPCs Cut Council Costs & Increase Efficiency


Jonathon Watkins
06-19-2004, 11:00 AM
<div class='os_post_top_link'><a href='http://news.bbc.co.uk/1/hi/technology/3812897.stm' target='_blank'>http://news.bbc.co.uk/1/hi/technology/3812897.stm</a><br /><br /></div><i>"The public sector is more advanced in adopting mobile technologies than other industries, mobile firm O2 has found. If you call a plumber in south London, he may well have a mobile handset on his belt with his traditional tools. If you cause unacceptable noise in Westminster, then the information collected on you is likely to be sent via a wireless network. Local councils say they see the technology as a way to improve services and cut red tape, the survey said."</i><br /><br />This BBC article went on to give details of some of the ways that Pocket PCs have been used by the London Borough of Lewisham to help maintaining the 30,000 houses it owns and maintains. <br /><br /><i>"One hundred and twenty XDA handsets have been distributed to staff, cutting down on their previous need to call into the depot once a day and reducing the amount of paperwork they do. Employees simply turn on their XDA at the start of the day to receive details of the jobs that need to be done. They send updates on completion of jobs, along with an electronic signature from customers. The council estimates that it will make savings of £60,000 as a result of introducing the mobile technology."</i><br /><br />Cheaper, faster, better. What's not to like? It's fascinating to see what new use can be found for Pocket PCs. It's gong to be even more interesting to see what folks come up with when cheaper 3G services become widespread and more PPCs are equipped to receive blanket high speed wireless coverage. Should be good……

jonathanchoo
06-19-2004, 01:51 PM
Wagamama already uses iPAQs h3xxx series with WiFi. The Opodo delivery guy was using a Symbol SPT1800 PalmOS device. The only council guys I see using PDAs are those traffic wardens with their vertical PDAs.

Its quite weird using XDA for such uses. I would think they would be better off using dedicated rugged PDAs for such tasks.

But o2 has been getting alot of publicity. Glad I switched over from Vodafone last August.

Jonathon Watkins
06-19-2004, 03:29 PM
Its quite weird using XDA for such uses. I would think they would be better off using dedicated rugged PDAs for such tasks.

But they won't have built in GPRS will they. For an 'all-in-one' solution it seems reasonable - until the ruggedised PPCs have GPRS or 3G built in.

But o2 has been getting alot of publicity. Glad I switched over from Vodafone last August.

Funnily enough I'm switching away from O2 to Orange for better coverage. :wink:

ctmagnus
06-19-2004, 09:01 PM
In Sussex the police have been using SMS alerts to inform people when a child goes missing.

Hmm... My sister just finished a stint dealing with situations like children running from group homes. She's due to start a similar job in Wales in September.

(But of course, if she's required to use any type of technology in that job, she'll fight it tooth and nail as my entire family are all a bunch of luddites who hate any kind of innovation.)