teznic
05-25-2004, 02:13 AM
I just recently sold my 4155 on ebay and while I know it was working perfectly before I sent it out the buyer claims to be having problems with the internal clock and wants to return it. Here's a quote from the email he sent me,
"Hey there, Sorry to bother you, but we're experiencing problems with the PDA & wanted to contact you on possibly a refund unless you have an alternate solution. The PDA has been completely setup & being used but the clock constantly jumps ahead about an hour. We've set it back & it jumps ahead again & again. We don't think there's anything else we can change/adjust to lock it in at the correct time. Obviously this presents a problem considering the primary function of this is for appointments! If no other solutions can be worked out, we would like to receive a refund & simply mail it back to you. Please let us know, Thanks"
It doesn't sound like a hardware problem to me just something software related. Could it possibly have something to do with the time zone? I never had any issues similar to this when I was using it, so I don't understand what he could be doing wrong. Maybe something to do with activesync? I'm clueless, so maybe you guys can help me out. It sounds like user error to me.
"Hey there, Sorry to bother you, but we're experiencing problems with the PDA & wanted to contact you on possibly a refund unless you have an alternate solution. The PDA has been completely setup & being used but the clock constantly jumps ahead about an hour. We've set it back & it jumps ahead again & again. We don't think there's anything else we can change/adjust to lock it in at the correct time. Obviously this presents a problem considering the primary function of this is for appointments! If no other solutions can be worked out, we would like to receive a refund & simply mail it back to you. Please let us know, Thanks"
It doesn't sound like a hardware problem to me just something software related. Could it possibly have something to do with the time zone? I never had any issues similar to this when I was using it, so I don't understand what he could be doing wrong. Maybe something to do with activesync? I'm clueless, so maybe you guys can help me out. It sounds like user error to me.