Wells Fargo To Drop Mobile Online Banking Support

[Ed Hansberry]

It looks like Wells Fargo is going to drop support completely for Pocket Internet Explorer. One of our users encountered the page shown below and called their customer service number at 1-800-956-4442 to get more details. The response? They will "no longer support mobile devices" on their online banking site.<br /><br /><img src="http://www.pocketpcthoughts.com/images/hansberry/2004/20040511-wellsfargo.gif" /><br /><br />Shame. Wells Fargo was one of the pioneers in mobile banking. Many of us would be content with just being able to access our online bank sites but they often make such prolific use of CSS, Java and ActiveX that PIE just can't deal with it and you wind up getting nothing. :cry:

[fdx_2k1]

The corporation I work for wrote the software for Wells Fargo, but I hadn't heard anything about it going away. I will see what I can find out and post it here.

[jkendrick]

Maybe WF customers can use Netfront with the IE 6.0 tweak and still access it.

[Jeff Rutledge]

This is unfortunate news. The opposite direction of what I (and I'm sure most of us here) would like to see.

The concept of internet banking is based on convenience. The ability to extend this to mobile devices is the natural extension of this concept.

Too bad... :(

[OSUKid7]

I think the real solution is to make a bigger and better PIE. Wish MS would work more on that. I guess since there's no good alternative to it, they don't see it as a main priority.

[CTSLICK]

This does seem like a step backwards and if thats truly the end of it then it is very disheartening...however...

What if they are planning to release a Wells Fargo Client for the PPC that they can then charge for? Or maybe they are planning on launching a subscription service for access to mobile banking pages? Maybe this is just a little revenue enhancement scheme on their part? Pure speculation on my part but it seems logical based on other moves WF has made.

[bbarker]

Microsoft Money does a good job with its online banking. It can exchange information with numerous banks and credit unions.
I've long wished Money for the PPC would let me do the same thing, or at least check balances online. With the number of connected mobile devices becoming available this could be a very attractive feature. It would allow MANY banks to offer online mobile banking, and they wouldn't have to individually support it.

[RobertoLV_]

You need move a little things in the REGISTER (WM2003 ONLY), This is the solution:

With the PHM Registry Editor open the Next key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Internet Settings\5.0\User Agent

Change the next:

Version=MSIE 4.01 change by MSIE 6.0

Default=Mozilla/4.0 leave it (don't change)

Platform=Windows CE change by Windows NT 5.0

Do the same changes in the next key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Internet Settings\User Agent

The last step:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Internet Settings\User Agent\Post Platform

Delete PPC;240x320


I tested and is Working perfectly.

(Thanks to CTITANIC, original page November 2003 -in spanish- is: http://www.todopocketpc.com/foro/showpost.php?p=71582&postcount=511)
¡¡Salud!!-2

[arebelspy]

I tested and is Working perfectly.

Works perfectly for now not to display the error.. but they may add features and stuff that PIE just doesn't plain support, and it won't work anyways even if you can access it..

-arebelspy

[joelevi]

This is unfortunate news. The opposite direction of what I (and I'm sure most of us here) would like to see.

The concept of internet banking is based on convenience. The ability to extend this to mobile devices is the natural extension of this concept.

One less customer to worry about... I have kept a WF bank account for some time now... nothing big, but didn't want to go through the hassles of closing it only to need it again later...

But I closed it today. When they asked why I told them what I'd read here. They were "sad to see [me] go" but hopefully the ripple will be felt if enough stones are cast into the lake.

[snap]

Though I have not tried it recently, but previously you could make a registry change on the PPC to make PIE look like a different version. This change got you past Wells' browser check and you still had a SSL connection and could access your information.

Wells Fargo has updated their online banking site quite a bit this past year so maybe that's causing this change?

[foebea]

. . . never thought of trying this until I saw this article, so I turned on Bluetooth for my Ericsson t610 and ipaq 2215 and dialed up www.bankone.com
It comes up and looks just like it does on the web, all the java like buttons and strange popups they have built into it all translate fine.

I have 7 dollars!

Thanks for helping me try something new today :)
This is really useful and I can see why it is upsetting that WF is apparently dropping support for theirs. If bank one's convoluted site translates it can't be too difficile :roll: .

[Zack Mahdavi]

This really is not good for us Wells Fargo customers. I used the online banking feature several times a week to do things like checking the status of a check or paycheck. I'm not surprised, though, since now WF charges $3 a month to access your account through MS Money...... :|

[Gremmie]

But I closed it today. When they asked why I told them what I'd read here. They were "sad to see [me] go" but hopefully the ripple will be felt if enough stones are cast into the lake.

I have a feeling they didn't drop support as much as there not being enough usage.

[PR.]

I use www.nationwide.co.uk in the UK. Not only do they offer free mobile version of the site they also offer a free WAP version AND a free version to pay over interactive TV! Not to mention free access from MS Money 2000-2004

Funnily enough its a mutual bank and so is ran for the benefit of its members and not the shareholders. 8)

[JohnJohn]

I could never get Pocket IE to load the account listing page anyway. Maybe I was doing something wrong.

I'm surprised that didn't offer FEE based Pocket IE support...they charge for everything else, and even when your supposed to get something FREE, you have to call and remind them every month that it was supposed to be FREE. sorry &lt;rant off>