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View Full Version : ActiveSynch problem (...yeah, another one)


ATraveler
02-24-2004, 01:37 AM
Hi,

I'm running into an ActiveSynch problem I haven't seen before. Every time I plug the cradle of my e805 into one of my USB ports I get the new hardware wizard. Even if AS7 is running and looking for a connection it won't see it and I'll get the hardware wizard. (I just got this PPC and am trying to set up a partnership and install software.) Then in Hardware Manager I find an unknown USB device. No matter how many times I unistall that device reboot and try to set up a connection the same thing happens.

I've tried un/reinstalling AS and it didn't help.

Anyone have any suggestions? Should I just bring it back for another unit?

TIA for your help.

JonnoB
02-24-2004, 02:41 AM
Did you install the Activesync from the CD supplied with the 805? The drivers for the USB interface should come on it. There is no guarantee that the MS downloadable version would have your USB drivers.