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britchick
02-03-2004, 05:23 PM
Hope someone can shed some light on this problem for me:

I'd like to use MSN Messenger on my 3 month old e755. I tried to do this after I just bought it but gave up and thought I would re-try it now. Still the same thing - I put in my sign in name and password (just as they look when I login to hotmail via my PC's web browser. I tap to sign in and then get this message pop up:

'Logon to MSN Messenger Service failed because the service is not compatible with this version of the program.'

I am using the software that came with my e755 - how can I have an incompatible version on a new PPC running the 2003 OS? Has anyone else had this? Thanks!

blot
02-03-2004, 05:32 PM
You need to update the MSN Messenger client on your e755 so that it will work with the updated MSN Messenger service. You can go here (http://www.microsoft.com/windowsmobile/resources/msnmessenger/pocketpc.mspx) to find the update.

britchick
02-03-2004, 06:34 PM
Thanks Blot! It worked. :)