PDANEWBIE
01-29-2004, 06:56 PM
Argh if only a purchase of mine would go smoothly without any problems.
Okay now that I have ranted tell me if you have ever had this situation?
Shelled out 140$ for a 2.2 gig Magicstor Microdrive for my Ipaq 2215's CF slot. All of a sudden a 2 weeks ago it starts locking up when trying to play games or access SOME of the installed programs, and forget watching the movies I had placed on it. It would click and whir.
Anyhow when I try to do the same functions with the SD slot I end up getting everything running fine but the problem there is I only have a 512 meg SD card and I don't want to A) carry around a ton of SD cards and B) can't afford to buy them all..
So its only been about 35 days since the purchase so I go back to the dealer and they say sorry after 7 days its up to the manufacturer.
Okay so fine I go to www.gs-magicstor.com just to find out their support number is in CHINA with an international service office of TAIWAN. Now fine then surely there has to be some online help. Yes in fact there are email addresses everywhere from rma email addresses to support email addresses. So far I have tried them all (Yes even sales in hopes that someone would contact me back). 2 weeks later not even a PEEP in the way of return emails.
Now mind you I have even gone as far as doing this from 3 seperate email addresses with no response. Fine the companies email server went down and all the mail servers across the world failed to give one of my emails and undeliverable message. Okay I'll call them.... NO LUCK when I call I just get a busy signal.
Whats up with this? Did their company die and noone inform them to take down their web page? Has anyone else had this problem with this media company?
Okay now that I have ranted tell me if you have ever had this situation?
Shelled out 140$ for a 2.2 gig Magicstor Microdrive for my Ipaq 2215's CF slot. All of a sudden a 2 weeks ago it starts locking up when trying to play games or access SOME of the installed programs, and forget watching the movies I had placed on it. It would click and whir.
Anyhow when I try to do the same functions with the SD slot I end up getting everything running fine but the problem there is I only have a 512 meg SD card and I don't want to A) carry around a ton of SD cards and B) can't afford to buy them all..
So its only been about 35 days since the purchase so I go back to the dealer and they say sorry after 7 days its up to the manufacturer.
Okay so fine I go to www.gs-magicstor.com just to find out their support number is in CHINA with an international service office of TAIWAN. Now fine then surely there has to be some online help. Yes in fact there are email addresses everywhere from rma email addresses to support email addresses. So far I have tried them all (Yes even sales in hopes that someone would contact me back). 2 weeks later not even a PEEP in the way of return emails.
Now mind you I have even gone as far as doing this from 3 seperate email addresses with no response. Fine the companies email server went down and all the mail servers across the world failed to give one of my emails and undeliverable message. Okay I'll call them.... NO LUCK when I call I just get a busy signal.
Whats up with this? Did their company die and noone inform them to take down their web page? Has anyone else had this problem with this media company?