ActiveSync - why oh why!!!!

[boxall]

Running 3.7.1

Man this product just doesn't get any better does it!

I have only just moved back to PPC (1930) and already I have problems after a whole hour!

When I go into active sync and choose explore, the window is blank. Can't see anything! It works once and that is it.

Any ideas????

Also it is now just starting to not recognise the PPC at all....I plug it in and ActiveSync does not connect. I have tried Kill Activesync and it made no difference!


Can I go back to 3.7 and keep the partnership etc?

Also how can I stop the PPC keep turning on every few minutes?

Running XP on my Thinkpad!

[Rob Borek]

Try the following:

1. Go into Device Manager (on WinXP/2000 it's under System, Hardware tab), find the Pocket PC device, right click on it and select Uninstall.
2. Uninstall ActiveSync
3. Reboot computer
4. Reinstall ActiveSync
5. Reconnect Pocket PC

[spikedrabbit]

You also might want to try disconnecting the cradle while you are doing those above steps.

[Rob Borek]

You also might want to try disconnecting the cradle while you are doing those above steps.

The cradle makes no difference - the Pocket PC must be disconnected though.

(the cradle is basically a large USB cable - the USB components are in the Pocket PC)

[Wiggin]

Can I go back to 3.7 and keep the partnership etc?

Excellent suggestion. 3.7.1 is chock full of problems, and hp is suggesting users stay with 3.7 until MS releases another version beyond 3.7.1

If you don't have the exe file for 3.7, you can find it Here (http://www.microsoft.com/downloads/details.aspx?FamilyID=67e9e87c-ca96-48b4-b5d4-f3e047ca5108&DisplayLang=en). Suggest you save a copy of your Partnership files & directories into a safe location on the PC before deleting the Partnership and recreating one with 3.7

Good luck :way to go:

[piperpilot]

Excellent suggestion. 3.7.1 is chock full of problems, and hp is suggesting users stay with 3.7 until MS releases another version beyond 3.7.1


That's the first I've heard of this. I've had no problems with 3.7.1 and, in fact, since I started using it, I can now sync via the USB. With previous versions of AS, I had to use the serial connection because, for some weird reason, the USB wouldn't work.

[freakygreek]

I too had problems with active sync (3.7) it wouldn't reconize my cradel so I wasn't able to sync. With the new patch 3.7.1 things seem to be working fine for now , but as we all know things can change very quickly.

Cheers