My 5455 - Dead. Any ideas?

[Trimble]

Ok, I have a problem. I picked up my 5455 saturday morning only to find it dead. I powered 'er up, and got the reboot screen, but it never went away. (the HP logo screen). I could press reset and it would reset, but it still wouldn't get passed the logo screen.

I plugged it into power and left it laying there thinking maybe the battery was too low for it to fully boot... I left it all night, and came back, and it was still laying there at the logo screen - with the backlight at full power. (This demonstrates that it was charging, since the battery would never last that long at full backlight on it's own - although the orange light was not flashing.)

I popped the battery out, and put it back in, and same thing. would boot to logo screen.

I took the battery out and left it out for a few days to drain the internal backup. put the battery back in. Now, when i pop the battery in, teh screen flashes for a split second, but doesn't respond to any buttons at all(power, reset, function buttons, etc).

I do have a best buy product protection plan, and it's still in effect (although i've traded in twice already on it... hmmm..), but I don't really want to loose wifi/bluetooth if I have to trade in and step down a model... sigh.

Anyone have any ideas I might have missed? is there a button combo I might try to fully reset the thing (I have a backup). power up from the wall without thebattery? wave a raw onion over it three times? I'm stuck.

[Jason Dunn]

You've tried everything I would have tried, so I have no suggestions for you. Sorry. :-(

[piperpilot]

The same thing happened to me last week. I had installed Calendar+ and it was causing my applications to run really slowly, so I tried doing a soft reset and that's when it locked up in reboot mode with just the blue and whilte HP Pocket PC screen showing. No matter what I did, I could not get it to get past that point. Ultimately, I had to do a hard reset--press the calendar and task buttons at the same time as you push the stylus into the soft reset hole. I went through the initial startup tutorial then used Pocket Backup to restore my applications. I then immediately removed Calendar+ and my H5455 has been fine ever since. Hope this helps.

[The Yaz]

I had this happen with a 3855. It would not reset the os until I removed the SD card. I do not know why this was a problem except the card was being used on my pda and digital camera. Try removing your cards and then do the hard reset like Piperpilot suggested.

Good luck

Steve 8)

[PetiteFlower]

Why would you have to trade down?

Could you trade it in for a 5555 or a 4155? They both have wifi and bt.

[Dave Beauvais]

I was wondering that, too. Assuming the Best Buy plan is similar to the CompUSA TAP, you'd be able to exchange it for a model with the closest comparable specs. If Best Buy carries the h555x, you'd probably get that in exchange. I haven't been to Best Buy in several months so I'm not sure what they carry these days.