HP 2210 rubber sidepieces fiasco

[terrypin]

The rubber sidepieces on the iPAQ 2210 I bought in July at first seemed a PLUS feature. They felt good, made for a secure grip, and looked smart IMO. But those feelings were short-lived, as indeed were the sidepieces.

They quickly deteriorated and now look ugly, don't fit snugly, and fall off repeatedly. From threads in the newsgroups and various PPC forums like Brighthand and Pocket PC Thoughts, this seems a widespread problem. (Raises question about quality control as well as basic design, but that's another matter.)

No doubt this rapid failure was largely due to constant removal and insertion into the very tight pouch case supplied. So now I have a 'proper' case on order. But meanwhile I arranged with HP (UK number 0870 842 2339) to send me a pair of replacements. That was Friday, and I was assured they would be sent out immediately. Today, Tuesday, after endless waiting and transfers from one department to another, I was finally told that my request was 'being processed', but that there were shortages.

Come on, HP, get your act together. Surely you can manage to replace a few pence/cents worth of plastic on equipment costing around 500 USD?

Using iPAQ 2210 with WM2003.

--
Terry, West Sussex, UK

[JustinGTP]

Terry,

I am not a happy camper either! The grips you will be recieving are the exact same ones that have fallen off of your iPAQ. I know, I just recieved mine, and they are the same and therefore won't last long either. I should get a better case maybe, but the Vajas are too expensive for a peice of leather. Maybe when they come down in price. There have been rumours that they are a better plastic or that the clips are longer, but no, they are not. The package that you will recieve gives you another battery door cover and pad - pretty useless to me as mine is not broken (couldnt say the same thing on my yepp mp3 player though). :roll:

-Justin.

[groan]

Wasnt there someone that played with the idea of producing these side peices in different colors and such?
What ever happened to that idea?
I'll see if i can find the thread.

[JustinGTP]

That was over at brighthand, but nothing yet. One guy was supposed to make wooden side grips (not really sure you can call them a grip since wood is usually slippery in texture)

-Justin.

[sysh]

haven't had that problem yet (cos my H2210's just about a week old)..but I'm thinking of getting those aluminium cases so that I don't wear them out..

but colored grips should look funky :wink:

[luiskim]

I had mine for about a month an a 1/2 now and they are starting to get lose.... they didn't fall down yet... and sure they look bad when there is extraa rubber around