Andrew
10-14-2003, 09:31 AM
Hi, Im not sure if this is the correct forum for this post, if not, could one of the admins kindly move it please?
I just wanted to ask if anyone here has purchased pocket winc, and if so, what were your experiences like with the company. The reason I ask is because after using the trial version for a while, I decided to purchase it. So I duly went to the site, filled in the info, downloaded the program, and got the confirmation email.
The problem is that I havent yet received the serial number from them, and its been almost a week now. I have emailed them to ask them if they could mail it to me, or just confirm that I exist in their database, but as yet have received no response from them.
I'd basically just like to know if anyone else has had a similar experience to me, or if its 'normal' to wait so long for the serial. Previous places I purchased from sent me the serial almost immediately or the next day, thats why Im a little worried at the moment.
Thanks for your help.
Andrew
I just wanted to ask if anyone here has purchased pocket winc, and if so, what were your experiences like with the company. The reason I ask is because after using the trial version for a while, I decided to purchase it. So I duly went to the site, filled in the info, downloaded the program, and got the confirmation email.
The problem is that I havent yet received the serial number from them, and its been almost a week now. I have emailed them to ask them if they could mail it to me, or just confirm that I exist in their database, but as yet have received no response from them.
I'd basically just like to know if anyone else has had a similar experience to me, or if its 'normal' to wait so long for the serial. Previous places I purchased from sent me the serial almost immediately or the next day, thats why Im a little worried at the moment.
Thanks for your help.
Andrew