Serge_A
10-09-2003, 04:19 PM
NEW Release!
Aurorisoft just released Mobile View v 1.0
PDA Remote Access- und Control- Software
Mobile View v 1.0 - powerful and intelligent application for mobile device. Fix and tune your Pocket PC over the Internet.
Remote problem finding and fixing, 24/7 customer support available, optional chat with system administrator.
Mobile View's Mobile Client Application supports disparate network, plus any audio, video, structured, and/or unstructured content. Our Mobile Client has the ability to use internal device applications to display all types of media content supported by the device.
Mobile-View is helpdesk management product for those enterprises, which need to support and serve hundreds of thousands of PocketPC-based PDA’s. Mobile-View features secure TCP/IP-based transport subsystem optimized for low-bandwidth connections like GSM/GPRS. It employs 128-bit SSL encryption.
• All of the minor bugs are fixed!
• Mobile View 1.0 is updated with Improved Installer!
• We present a lossless compression algorithm, MVCompress, for data transfer through GPRS. Our algorithm achieves the best compression ratios for data transfer through GPRS!
Mobile View platform allows to develop web-like applications with WML/XHTML like interface which can run both with on-line connectivity to the server and in the off-line mode. Client-server protocol allows two side data synchronization and is based upon XML format. Mobile-View provides abstract communication TCP based stack featuring 128-bit strong SSL encryption.
The typical problem which usually appears when developing mobile applications for GPRS and/or Wi-Fi (802.11) networks is that network infrastructure provides mobile devices with so called “fake” IP addresses. These “fake” addresses belong to internal IP networks and could not be reached from the Internet. In other words mobile devices access the internet over the celco’s (or other network infrastructure provider) firewall.
The problem gets deeper when we need to provide an access to the company’s server which should also be located behind the firewall due to security reasons.
Mobile-View solves these problems. Mobile-View gateway along with Mobile- View communication stack provides special means for applications to communicate to other Mobile-View powered applications (residing either on PocketPC devices or Windows/Linux desktops) even if all of them reside behind each own firewall. That is solved by providing Mobile-View gateway server with a “real” internet IP address and placing it either on the Internet or inside the DMZ (de-militarized zone).
The Mobile-View communication stack is specially designed and tested for low-bandwidth connections like GPRS. On the other hand, TrueMobility client-server protocol is also optimized for low-bandwidth links.
We suppose that with such large base of the mobile users (1000 PDA’s) the administration of PDA devices becomes a very important task. Administration of PDA’s becomes a significant part of the total cost of ownership.
That is why we are going to implement user-support functionality on Mobile-View. That will allow system support engineers to manage trouble tickets and follow up on them. System support engineers will be able to access remote PDA, view PDA’s screen, and control PDA remotely. Mobile-View PDA screen capture algorithms are optimized for low-bandwidth connections and allow to remotely controlling Pocket PC devices connected over the GPRS, Wi-Fi, modem link, or ActiveSync (RAPI) connection.
Mobile-View also provides special functionality for remote installation of applications (remote software updates).
Remote system administration of PDA devices based on Mobile-View will allow reducing costs of ownership significantly.
Mobile View Website:
http://www.mobile-view.com
http://www.mobile-view.com/mobileview.trial.exe
http://www.mobile-view.com/mobileview.exe
Mobile User:
- Update his device profile,
- Live troubleshooting chat option
- Check for latest updates of the software,
- Backup and restore settings/data
- Request technical support selecting appropriate button.
- Identify the issue, and specify some details of the request,
The technical support representative will be able to assist the user right away by providing the solution in real time, or may request access to the device to resolve the problem quickly.
Administrative console:
- Displays time stamp, request and user information, device ID number, hardware and OS info.
- Live troubleshooting chat option
- Eliminate unnecessary information flow when using slow Internet connections for faster problem resolution.
- Complete logbook of request activities, available at the click of the button.
If the device is not responding, technical support representative can remotely reboot the device to continue the troubleshooting activities.
Mobile View v 1.0 Advanced features:
• Seamless Integration
• No Device or Protocol Programming
• Over-the-Air Provisioning
• End-to-End Security
• Disparate Network Support
• Full Mobile Device Use
• Intuitive User Interface
Aurorisoft just released Mobile View v 1.0
PDA Remote Access- und Control- Software
Mobile View v 1.0 - powerful and intelligent application for mobile device. Fix and tune your Pocket PC over the Internet.
Remote problem finding and fixing, 24/7 customer support available, optional chat with system administrator.
Mobile View's Mobile Client Application supports disparate network, plus any audio, video, structured, and/or unstructured content. Our Mobile Client has the ability to use internal device applications to display all types of media content supported by the device.
Mobile-View is helpdesk management product for those enterprises, which need to support and serve hundreds of thousands of PocketPC-based PDA’s. Mobile-View features secure TCP/IP-based transport subsystem optimized for low-bandwidth connections like GSM/GPRS. It employs 128-bit SSL encryption.
• All of the minor bugs are fixed!
• Mobile View 1.0 is updated with Improved Installer!
• We present a lossless compression algorithm, MVCompress, for data transfer through GPRS. Our algorithm achieves the best compression ratios for data transfer through GPRS!
Mobile View platform allows to develop web-like applications with WML/XHTML like interface which can run both with on-line connectivity to the server and in the off-line mode. Client-server protocol allows two side data synchronization and is based upon XML format. Mobile-View provides abstract communication TCP based stack featuring 128-bit strong SSL encryption.
The typical problem which usually appears when developing mobile applications for GPRS and/or Wi-Fi (802.11) networks is that network infrastructure provides mobile devices with so called “fake” IP addresses. These “fake” addresses belong to internal IP networks and could not be reached from the Internet. In other words mobile devices access the internet over the celco’s (or other network infrastructure provider) firewall.
The problem gets deeper when we need to provide an access to the company’s server which should also be located behind the firewall due to security reasons.
Mobile-View solves these problems. Mobile-View gateway along with Mobile- View communication stack provides special means for applications to communicate to other Mobile-View powered applications (residing either on PocketPC devices or Windows/Linux desktops) even if all of them reside behind each own firewall. That is solved by providing Mobile-View gateway server with a “real” internet IP address and placing it either on the Internet or inside the DMZ (de-militarized zone).
The Mobile-View communication stack is specially designed and tested for low-bandwidth connections like GPRS. On the other hand, TrueMobility client-server protocol is also optimized for low-bandwidth links.
We suppose that with such large base of the mobile users (1000 PDA’s) the administration of PDA devices becomes a very important task. Administration of PDA’s becomes a significant part of the total cost of ownership.
That is why we are going to implement user-support functionality on Mobile-View. That will allow system support engineers to manage trouble tickets and follow up on them. System support engineers will be able to access remote PDA, view PDA’s screen, and control PDA remotely. Mobile-View PDA screen capture algorithms are optimized for low-bandwidth connections and allow to remotely controlling Pocket PC devices connected over the GPRS, Wi-Fi, modem link, or ActiveSync (RAPI) connection.
Mobile-View also provides special functionality for remote installation of applications (remote software updates).
Remote system administration of PDA devices based on Mobile-View will allow reducing costs of ownership significantly.
Mobile View Website:
http://www.mobile-view.com
http://www.mobile-view.com/mobileview.trial.exe
http://www.mobile-view.com/mobileview.exe
Mobile User:
- Update his device profile,
- Live troubleshooting chat option
- Check for latest updates of the software,
- Backup and restore settings/data
- Request technical support selecting appropriate button.
- Identify the issue, and specify some details of the request,
The technical support representative will be able to assist the user right away by providing the solution in real time, or may request access to the device to resolve the problem quickly.
Administrative console:
- Displays time stamp, request and user information, device ID number, hardware and OS info.
- Live troubleshooting chat option
- Eliminate unnecessary information flow when using slow Internet connections for faster problem resolution.
- Complete logbook of request activities, available at the click of the button.
If the device is not responding, technical support representative can remotely reboot the device to continue the troubleshooting activities.
Mobile View v 1.0 Advanced features:
• Seamless Integration
• No Device or Protocol Programming
• Over-the-Air Provisioning
• End-to-End Security
• Disparate Network Support
• Full Mobile Device Use
• Intuitive User Interface