I can't open emails

[harrell]

With my 221x, I can sync and see calendar, contacts, and emails, but I cannot open the emails.

Other stuff is OK.

When I click an email, some lines seem to be moving and opening but then it just quits and I am looking at the list of emailsas if I did not do anything. No lockup, butn no opened email either.

And I can select them and even delete them, but I can't open them.

Ideas?

Harrell

[Steven Cedrone]

Hmmm...

Do you have it set up to download message headers only???

Steve

[harrell]

Thanks for the suggestions Steve. How do I check that?

Harrell

[harrell]

Sounds good but I don't know how to check that Steve.

[Steven Cedrone]

Inbox, tools, options...

Click on a service... I think the fourth screen has a pull-down that can be changed for "Get a full copy of messages" instead of "Get message headers only"...

Steve

[harrell]

So I can't go to (Oulook?) inbox, but I do have a filter page in Pylon/Lotus Notes and it does not say anything about headers only there.

Am I looking in the right place?

[Steven Cedrone]

So I can't go to (Oulook?) inbox, but I do have a filter page in Pylon/Lotus Notes and it does not say anything about headers only there.

Am I looking in the right place?

You need to look in the Pocket PC Inbox...

Steve

[harrell]

I went there as far as options but my tabs below are Accounts, message, address, storage...did not see anything on any of these tabs about headers only.


stay with me (-;

[Steven Cedrone]

Try going into accounts, and checking the settings there...(sorry, doing this from memory - but I must be thinking of the older version of Inbox)...

Steve

[harrell]

Seems a place for me to set up an accout but for now I am only syncing and that part "looks" OK.

[Steven Cedrone]

O.K., try thins:

Open Activesync on the Desktop, right click on the Inbox Icon, go to settings, see what is set there...

Steve

[harrell]

Having to reboot....

[harrell]

I use the Pylon configuration that is inside of Lotus notes so that is where my Inbox setting would be.

When I click on Inbox in activesync options, it doesn't even let me look there.

[Steven Cedrone]

Hmmm...

Alright, well we may want to start a new thread. For the topic use: Help with Pylon and ActiveSync Inbox (or something similar to that...

Sorry I couldn't be of more help...

Steve