Pocket Backup for iPAQ 2200 Patch [Archive]

Ed Hansberry

07-26-2003, 12:00 AM

<a href="http://www.spritesoftware.com/support/pocket_backup_support.html#5j">http://www.spritesoftware.com/support/pocket_backup_support.html#5j</a> Sprite Software has released a patch that fixes some incompatibilities with Windows Mobile 2003 for Pocket PC. "Scheduled backups do not occur at the specified time, but rather occur the next time I turn on my Pocket PC after the scheduled time. Also, my device sometimes switches itself off when I have the battery monitor enabled. Why? This problem is caused by an incompatibility between certain versions of Pocket Backup and iPAQ Backup and the Pocket PC operating system 'Windows Mobile 2003'. We currently only have available a patch for the version of iPAQ Backup that comes in ROM for HP iPAQ devices." There is a <a href="http://www.pocketpcthoughts.com/forums/viewtopic.php?p=139969">thread here</a> that discusses alarm issues with the Pocket PC 2003 OS too that some have linked to the iPAQ backup software, so this patch may resolve that as well as the iPAQ Backup software may have been interfering with the iPAQ's ability to wake up. Note that this patch is only for the iPAQ Backup in the ROM of the 2215 and not for the full blown Pocket Backup Plus suite nor any other Pocket PCs. Just curious, do the 1940 and 5555 have Sprite's iPAQ Backup in ROM or do they use something else?

Ed Hansberry

07-26-2003, 12:14 AM

I am glad Sprite put this up, but I wonder how many people know Sprite wrote the backup program? I wonder why this isn't at http://h18007.www1.hp.com/support/files/handhelds/us/index.html too? There are no 2003 devices even listed there. Hrm....

thanos255

07-26-2003, 12:26 AM

Sorry to do this, but the update is not just for the 2215. Here is what it states exactly on the Sprite website:

This problem is caused by an incompatibility between certain versions of Pocket Backup and iPAQ Backup and the Pocket PC operating system 'Windows Mobile 2003'. We currently only have available a patch for the version of iPAQ Backup that comes in ROM for HP iPAQ devices.

It is not device specific. So I have installed it on my 5555. I will keep you posted if this fixes any problems for me.

Thanks
Thanos

Ed Hansberry

07-26-2003, 12:28 AM

Ahhh... you are right. However, the front page says "Patch for Scheduling issue now available for HP iPAQ 2200 users." and then links to the above FAQ. So, which is right? :?

thanos255

07-26-2003, 12:29 AM

Ummm.... From what I have read it seems to effect all 2003 OS owners. So I don't hesitate to put it on my device at all.

Thanks
Thanos

hamishmacdonald

07-26-2003, 12:31 AM

I tried to install it, but the file it wants to overwrite in the Windows directory is in ROM. :?

Ed Hansberry

07-26-2003, 12:42 AM

I tried to install it, but the file it wants to overwrite in the Windows directory is in ROM. :?
Right. And when you soft reset, the OS will see there is a RAM file with the same name as a ROM file. The ROM file will be ignored until you delete or rename the RAM file.

hamishmacdonald

07-26-2003, 02:18 AM

Ah yes, the Pocket PC didn't want to let me paste over it, but exploring from the desktop I could.

Thanks.

Jerry Raia

07-26-2003, 03:15 AM

What about Pocket Backup Plus?

huangzhinong

07-26-2003, 04:16 AM

Hello guys, Maybe we can call this EUU1. Unbelievable, it works like a charm. Now, alarms, calendar reminders, buyme and stoptime can wake up PDA without any problem. The power problem is gone and backup can startup as schedulared without any hazitation.

The only problem is the backup is still incompatiable with Wisbar advance.

I am really happy PocketPC 2003 can set Alarm now.

mhowie

07-26-2003, 04:46 PM

Hello guys, Maybe we can call this EUU1. Unbelievable, it works like a charm. Now, alarms, calendar reminders, buyme and stoptime can wake up PDA without any problem. The power problem is gone and backup can startup as schedulared without any hazitation.

Anyone else? I installed this patch, soft reset the machine, and still have the same issues with StopTime (can't wake up the 2210 and alarm only sounds for about ten seconds) and the standard clock alarms (don't wake up machine).

Ed Hansberry

07-26-2003, 05:26 PM

Gottria

07-26-2003, 05:40 PM

Well I copied the file over to my windows directory and over wrote the original file and did a reset. I still can't get PocketBackup to startup when I have a schudualed backup. Next patch.

captgoodhope

07-26-2003, 06:11 PM

The patch is only for ipaq backup, not pocket backup.

mhowie

07-26-2003, 07:09 PM

Anyone else? I installed this patch, soft reset the machine, and still have the same issues with StopTime (can't wake up the 2210 and alarm only sounds for about ten seconds) and the standard clock alarms (don't wake up machine).
Why would a Pocket Backup patch fix a StopTime problem? Have you contacted the authors of StopTime?

If you read the post immediately preceding my earlier one in this thread you might understand my question.

And, FWIW, I have contacted the author about this, but there is growing evidence the alarm issues are isolated to some HP units and their WM2003 ROM build. One such example I am aware of is the plight of a visible Pocket PC aficianado who has upgraded his 3970 with an internal MS WM2003 build and these problems are not present. These problems are plaguing his 5550 (running WM2003).

Ed Hansberry

07-26-2003, 07:12 PM

Why would a Pocket Backup patch fix a StopTime problem? Have you contacted the authors of StopTime?If you read the post immediately preceding my earlier one in this thread you might understand my question.
The one from huangzhinong claiming everything worked great? :confused totally:

mhowie

07-26-2003, 07:21 PM

[The one from huangzhinong claiming everything worked great? :confused totally:

Exactly... In it he claims Stoptime wakes up the PDA now as a result of applying this patch (which, for him, is such a panacea he has termed it EUU1!).

Thanks,

huangzhinong

07-26-2003, 07:56 PM

Hi this is huangzhinong.

Yes, after I applied the patch, my stoptime and bugme can wake up H2210 now. And the alarms and task/calendar reminder wake up my H2210 too. I didn't install pocket plus at all, I hope pocket plus is not the problem.

Ipaq Backup wake up my unit without any problem. One time I forget turn off wisbar advance and the unit got soft reseted, once I exit wisbar, backup complete smoothly.

So far(18 hours now), I have not meet the power problem again.

I really like this patch.

tekguru

07-26-2003, 07:57 PM

And, FWIW, I have contacted the author about this, but there is growing evidence the alarm issues are isolated to some HP units and their WM2003 ROM build. One such example I am aware of is the plight of a visible Pocket PC aficianado who has upgraded his 3970 with an internal MS WM2003 build and these problems are not present. These problems are plaguing his 5550 (running WM2003).

Quite true - as that 'Pocket PC aficianado' is myself. 8)

The patch has not solved my problem of the alarms on the 5550 either I'm sorry to say. :cry:

mhowie

07-27-2003, 12:02 AM

I do have Pocket Backup installed, and plan to uninstall it later this evening (I am headed out currently) in an effort to replicate huangzhinong's findings (iPAQ backup installed only, patch applied, StopTime/other alarms wake up 2210).

Tek-- do you have Pocket Backup installed on your 5550? If so, might you attempt the same thing to ascertain if Pocket Backup is the culprit?

Thanks,

gorkon280

07-27-2003, 12:23 AM

This didn't do anything on my 5555. In fact, I never had power off issues until after this patch. Hopefully we'll see a patch soon.

Ed Hansberry

07-27-2003, 12:28 AM

tekguru

07-27-2003, 12:28 AM

Tek-- do you have Pocket Backup installed on your 5550? If so, might you attempt the same thing to ascertain if Pocket Backup is the culprit?

I did have it installed. I've just removed it adn recopied the patch over. We will see if it works. I'm not convinced though that this is a solution.

A developer I've been talking to has been talking to Sprite and from what I gather and patch is a hack to fix the problem in the ROM.

Ed Hansberry

07-27-2003, 12:29 AM

tekguru

07-27-2003, 12:44 AM

I did have it installed. I've just removed it adn recopied the patch over. We will see if it works. I'm not convinced though that this is a solution.

A developer I've been talking to has been talking to Sprite and from what I gather and patch is a hack to fix the problem in the ROM.

And it's not. Same problem seen with three test apps, that is the 5550 half wakes - i.e. you get the sound and flashing notification but a black screen, one still has to press the ON button to wake it fully.

This is the same problem found with StopTime, AlarMe, and pTravelAlarm.

And as I've said the problem with AlarMe at least does not take place on the 3970.

ctmagnus

07-27-2003, 02:07 AM

This didn't do anything on my 5555. In fact, I never had power off issues until after this patch. Hopefully we'll see a patch soon.
I give up. Why patch something that isn't broken?

{tap}{tap}{tap}{tap} Is this thing on? {tap}{tap}{tap}

Not to draw the ire of Stevinator or Katinator, but I've been seeing that more and more on several different forums. Then there're the completely random responses, as if the poster was responding to a different thread, in the given current thread. Why do people think god (or who/whatever) gave them eyes and neurons?

mhowie

07-27-2003, 02:48 AM

I do have Pocket Backup installed,
:confused totally: The patch specifically states it is only for the ROM backup program, not Pocket Plus. I specifically stated that in my post.

I guess I just don't understand when people ignore the information on the patch and then wonder why it doesn't do what they expect. :roll:

And I guess I don't understand why a few words of my quote are used out of context and I certainly don't appreciate the condescension. I have been aware since the outset that the patch is for the ROM backup program (i.e., iPAQ backup) and not Pocket Backup as has been alluded to several times in this thread by more than one person.

The user who has reported his alarm issues disappearing with the addition of this patch indicated that Pocket Plus (upgrade to Pocket Backup) was not installed on his 2210. The logic is that perhaps he did not have Pocket Backup installed either, and perhaps it is the inclusion of Pocket Backup that is actually instigating the emerging alarm debacle with the newer WM2003 OS iPAQs.

huangzhinong

07-27-2003, 03:15 AM

Ed Hansberry

07-27-2003, 03:18 AM

Please make sure you see the patch description carefully before you complain.
:clap:

mhowie

07-27-2003, 04:18 AM

I forget mention one thing: Please make sure you enabled the backup schdularing, otherwise there is no way to activate this patch.

This patch is only for HP H2210/5 ipaq backup ROM, I can promise you this patch fix all alarm waking up problem(alarmMe, stoptime, bugme). Please make sure you see the patch description carefully before you complain.

It is great this patch has apparently fixed all of your alarm issues!!! For me, and I suspect a multitude of others, the issues remain post application (and activation) of this patch.

Specifically, here is what I am seeing with the latest versions of StopTime and AlarMe (iPAQ Backup scheduling activated as well as unactivated/Pocket Backup uninstalled/latest iPAQ backup patch applied and activated)...

StopTime-- Alarm sounds at appointed time, but only rings for approximately 12 seconds. Screen is NOT turned on automatically. When I do turn on the 2210, the StopTime "off/snooze" screen is present. I might note that alarms are sometimes skipped altogether...very sporadically in nature.

AlarMe-- Alarm sounds at appointed time, but only rings for approximately 14 seconds. Screen is NOT turned on automatically. When I do turn on the 2210, the AlarMe "stop/snooze" time presentation screen is present. Somewhat different from StopTime, when I turn on the machine to display the screen, the alarm re-engages until I select either stop or snooze.

These two programs operate normally under WM2003 on a 3970 upgrade (see Tekguru's earlier comments)... so, unless your name is "huangzhinong" :D , alarms on the new iPAQs are (still) an abomination.

huangzhinong

07-27-2003, 05:40 AM

Sir, it is not funny at all.

Janak Parekh

07-27-2003, 05:49 AM

Sir, it is not funny at all.
I don't think mhowie was being humorous, per se -- just pointing out that there are two conversations going on here. I'd split it, but they're a bit too inextricably linked. So, everyone, let's just relax a little bit, please? :)

Thanks,

--janak

tekguru

07-27-2003, 07:10 AM

huangzhinong

07-27-2003, 07:22 AM

These two programs operate normally under WM2003 on a 3970 upgrade (see Tekguru's earlier comments)... so, unless your name is "huangzhinong" :D , alarms on the new iPAQs are (still) an abomination.

Well I followed the instructions exactly and I got the same results you did - overslept again this morning...

I am sorry about that if I misleaded you.

Did your ipaq backup wake up your h2210 as schedulared? If not, there must be some other problems.

pschultz

07-27-2003, 08:12 AM

mhowie

07-27-2003, 02:33 PM

Sir, it is not funny at all.

Janak is correct, I was not being humorous at your expense. I am sorry you did not understand that originally.

mhowie

07-27-2003, 02:36 PM

The user who has reported his alarm issues disappearing with the addition of this patch indicated that Pocket Plus (upgrade to Pocket Backup) was not installed on his 2210.
When you say Pocket Plus, do you mean Pocket Backup Plus?

Yes, that is the implication. The poster to whom I was referring cited "Pocket Plus" and I trust that meant the upgrade to Pocket Backup considering the content of this thread.

Thanks,

Ed Hansberry

07-27-2003, 02:44 PM

When you say Pocket Plus, do you mean Pocket Backup Plus?

Yes, that is the implication. The poster to whom I was referring cited "Pocket Plus" and I trust that meant the upgrade to Pocket Backup considering the content of this thread.
I wouldn't make that assumption. Pocket Plus has a known issue with alarms on 2003 devices so you can fix the iPAQ Backup all day long and if you have Pocket Plus installed, your alarms will still be messed up. If you have Pocket Backup Plus, this is all moot as there is no patch for it yet anyway.

huangzhinong

07-27-2003, 08:57 PM

I really want all you guys can enjoy the alarm back as me. So if you can't repeat my result, I don't really know why since you may install other softwares which can mess up the reminder too.

I am tested it in my H2210 again and again and I can confirm my reminder problem completely gone.

Here is the details:

1. I didn't install POCKET PLUS, which has been updated to be compatiable with WME 2003 but still has known reminder bug.

2. I copied the patch to windows directory in activesync and did a soft reset.

3. I enabled IpaQ Backup scheduling, daily, no battery monitor. And I tested the iPAQ backup can wake up my H2210 as scheduled, which is the patch supposed to do.

4. I have stoptime(versin 1.0) and bugme installed. Set Stoptime alarm one minute after current time, wait 5 secs, turn off H2210, and waiting. One minute later, stoptime wake up my H2210, the off/snooze page show up and alarm sound.

5. I set bugme alarm one minute, wait 5 sec, exit bugme, turn off H2210. One minute later, Bugme wake up H2210, no sound until 5 sec later, I set sound repeat twice, but bugme only repeat one time, I think it is a bug.

6. The buildin alarm and calendar/task reminder are tested again and again without any problem.

If you have problems, please specify your questions, I will try to answer it.

JoeMoon

07-28-2003, 05:19 PM

I guess I just don't understand when people ignore the information on the patch and then wonder why it doesn't do what they expect. :roll:

Ed - It is not that people ignore you... It is just that some of us are not as informed about all the version types, numbers and updates and just simply assume that Pocket Backup could be the same as Pocket Backup Plus... Unless you've done any research on the product, you wouldn't really know that there really are more or less the same product... You just don't get the extras with Pocket Backup...

Anyway, I have had ongoing issues with this software on my Dell Axim. The support has been spuratic. I have requested a refund.

Ed Hansberry

07-28-2003, 05:35 PM

Ed - It is not that people ignore you... It is just that some of us are not as informed about all the version types, numbers and updates and just simply assume that Pocket Backup could be the same as Pocket Backup Plus...
Heh heh. Pocket Backup and Pocket Backup Plus pretty much are the same except for some non-backup related goodies thrown into PB+, like Space Monitor. The patch in question fixes the iPAQ Backup software in the devices ROM. Sprite Software wrote it and it is a scaled down version of Pocket Backup. That was why I specified that this patch was specific to iPAQ Backup. It down't work with any version of Pocket Backup.Anyway, I have had ongoing issues with this software on my Dell Axim. The support has been spuratic. I have requested a refund.Really? That surprises me. I've always had good luck on their forums getting support.

Ed Hansberry

07-29-2003, 04:35 PM

Ok, I've been running tests and finally got my 2215 to fail to remind me. It was a Pocket Informant 4.5 Alarm Note. Now, this is not a standard reminder. It uses its own form. It seems to be more inclined to fail when the device has been off long enough for your PIN code to activate.

When I use the Pocket PC Alarm feature, or set an alarm on an appointment or task, either from Calendar, Tasks, or Pocket Informant, it works fine.

So let me repeat the question and fine tune it a bit. Is anyone seeing the alarm problem on a 2003 device that uses the standard alarm feature? Bugme and PI Alarm notes don't count. They seem to roll their own. Not sure about StopTime. Never used it. However, just because it looks like the standard 2003 bubble notification doesn't mean it is. Spb's Pocket Plus causes the problem and it seems to emulate the bubble notification but obviously uses something else.

szamot

07-30-2003, 07:43 AM

These two programs operate normally under WM2003 on a 3970 upgrade (see Tekguru's earlier comments)... so, unless your name is "huangzhinong" :D , alarms on the new iPAQs are (still) an abomination.

Well I followed the instructions exactly and I got the same results you did - overslept again this morning...

judging by what everyone is saying, and having applied the necessary patches, voodoo magic and all, I think I will just stay up all night so that in the morning I can catch my 5450 failing to promptly wake me up.