tekipaq
02-06-2003, 08:24 PM
:( I have an IPAQ 3650 which is running PPC 2000 with Pocket Facelift and I just purchased Battery Pack 2003 and after install found out that the background is white and will not display transparent. I was quite disappointed that they do not support Pocket Facelift and do most other vendors and I can't upgrade to PPC 2002 because of Unicode problems with languages.... I was disappointed with their customer service.
So Does anyone have advice how to get a plug-in such as this to display transparent background as the developers basically said, as below, return it if you don't like the white background this is the way it will stay for now.....
I sent an email to support requesting information to resolve this background issue and the response was that
"Thank you for your response. I have spoken to our Lead Software Engineer and he says that at present we have found there is insufficient demand to add this feature to Battery Pack. However, if we do receive further enquiries about this it may be added at a future date.
All the best
Alexa, Omega One Software LLC"
and
"Thank you for your email. If you are not happy with the way Battery Pack functions with the operating system and plug-ins that you already have then you can seek a refund at the company you purchased through. They will be able to arrange this for you.
Thank you for your interest in Battery Pack we are glad you find it useful, it is unfortunate it does not function as you wished on your device .
Best regards
Alexa, Omega One Software LLC"
So Does anyone have advice how to get a plug-in such as this to display transparent background as the developers basically said, as below, return it if you don't like the white background this is the way it will stay for now.....
I sent an email to support requesting information to resolve this background issue and the response was that
"Thank you for your response. I have spoken to our Lead Software Engineer and he says that at present we have found there is insufficient demand to add this feature to Battery Pack. However, if we do receive further enquiries about this it may be added at a future date.
All the best
Alexa, Omega One Software LLC"
and
"Thank you for your email. If you are not happy with the way Battery Pack functions with the operating system and plug-ins that you already have then you can seek a refund at the company you purchased through. They will be able to arrange this for you.
Thank you for your interest in Battery Pack we are glad you find it useful, it is unfortunate it does not function as you wished on your device .
Best regards
Alexa, Omega One Software LLC"