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View Full Version : E-Mail Message Stuck in AS Inbox


Gator5000e
02-01-2003, 11:30 PM
I have a message that seems to be stuck in the AS Inbox. I can not open it nor delete it. It is not in my Outlook Inbox. Anyone know of any whay for me to delete it? Thanks.

Pony99CA
02-02-2003, 06:41 PM
I have a message that seems to be stuck in the AS Inbox. I can not open it nor delete it. It is not in my Outlook Inbox. Anyone know of any whay for me to delete it? Thanks.
I've had this happen on my POP3 mailbox. What I did was delete the record from the database with a database editor (dbView (http://www.ipaqsoft.net/php/freeresults.php?type=db) -- sorry about the link, but it's the best I can do; go to the bottom of the linked page). However, there might be another problem -- the count of messages in your box is kept separately, so if you delete the record, your box can show an incorrect count.

To fix the bad count, I had to delete my POP3 account (dbView doesn't allow editing records) and recreate it. I don't know if you can do that with the ActiveSync mailbox, though. If you want to edit the count, try Pocket dbExplorer (http://www.phatware.com/hpcdbex.html).

Steve