Dell Axim X5 Advanced reviewed

[Rirath]

Aside from the issues that the first nav pads shipped with, since when do "keen gamers" dislike it? The only complaint I've ever heard is the buttons may be a little too close. Easy to adjust to. I just don't want any gamers to get the wrong impression of this unit. It works perfectly fine for gaming, much better than many units.

[rein]

Actually I just got a second Axim I ordered this morning. The first one I bought as a gift for someone when they first can out. Guess what! The direction pad on the first one is much more responsive and less mushy than the direction pad on the new one. What gives?!?!?!?!? Hope I didn't get some kind of reject. I will play around the next few days with it to see if I need to send it back. I never got my $50 rebate from the first order either. :evil: On the other hand, I only paid $284 for the second and should get a $50 rebate on top of that one.

[crispeto]

Very good and thorough review. It's by far and away the best pocket pc I've ever owned. I love it!

[Gator5000e]

I agree with the placement of the scroll button on the side being way too far down the side. Needs to switch with positions with the SD Card slot. Also,he must have one with a good D Pad. Mine is pretty bad, but I am waiting until Dell has really gotten this fixed.

My only other complaint is the Switcher software supplied by Dell is very buggy. Causes programs to freeze when closing them. A third party closing program like Magic Button works much better.

Other than these concerns, it's a great unit.

Now, all I need is for Microsoft to allow e-mail attachments to be truly saved to an attachment card, not the built in storage space. I assume PPC 2002 is reading the built in space as a storage card. Really takes up space in a hurry.

[Tim Allen]

The Axim sounds too good to be true - everything you'd expect, plus lots you wouldn't for the price - dual expansion slots, removable battery, built in backup software...it's a bargain at £270 inc vat. I'm also pleased to see the UK price hasn't undergone the usual $1 = £1 conversion rate.

I can't really see how Dell can fail with this.

[tccox]

Bought a Axim to replace a IPAQ 3835 and love it. Screen is far superior to the IPAQ. Complaints ???

Yep, the Nav Pad is'nt the best and recordings made with built in software are of very poor quality, full of static and crackling. However installing NoteM (MP3 recording software) solves the problem, Have'nt figured that one out yet but still overall a super unit......

[Tim Allen]

BTW, presumably it has a flash ROM so you can upgrade the OS (assuming Dell will provide tailored updates)?

[TopDog]

BTW, presumably it has a flash ROM so you can upgrade the OS (assuming Dell will provide tailored updates)?

Yes, it's Flash ROM :-)

Isn't that one of the HW demands from Microsoft?

[Andy Whiteford]

Yes, the ROM is flashable, I never stated that in so many words but I did say that the non used ROM is available to the user.

Regarding the gaming issue, my suggestion is that gamers try an Axim out before use, mainly due to the navigation pad. If you push right in Excel and nothing happens, you just push again. If you push right in a game and nothing happens, it could be the end of the game, loss of life etc. The pad supports diagonals and the buttons while close together respond well so no problems there.

Not had any problems with the Switcher bar, is it only with certain software? I played around with this quite a bit and liked it.

Personally I would buy an Axim today if I was in the market for a device.

[Rirath]

Regarding the gaming issue, my suggestion is that gamers try an Axim out before use, mainly due to the navigation pad. If you push right in Excel and nothing happens, you just push again. If you push right in a game and nothing happens, it could be the end of the game, loss of life etc. The pad supports diagonals and the buttons while close together respond well so no problems there.

Ah, but what you speak of is a device defect. Assuming one gets a working pad, there is no such issue. Sadly though, this defect is fairly common. I just wish you would have said it was a common defect, and why. Maybe I just missed it, or misread, but it sounded more universal in the review. Personally my left, down, AND right button is 100%. My up is a bit mushy, I'd say 80-90%... but it does respond every time. Many people have perfect nav pads.

[ironguy]

One thing I''ve noticed is that you cannot assign programs to the HOLD button function. With my Jornada, I can assign a different program for each button and a different program for each HOLD also. Wonder why?

[ux4484]

good review,

Maybe should have mentioned the Axim through a USB hub problem though.

[PetiteFlower]

I really like the Switcher Bar program; the ONLY program that it can't seem to close correctly is Activesync. Everything else has given no problems. And it doesn't cause any actual problems, I just get an error message when I try to close it. It restarts next time I plug in the cable with no problem and it doesn't cause other programs to crash.

Having just dl'd Pocket Nester and some games, I tried them out only to find a lot of problems because of my "mushy"(good word) d-pad. Should I be complaining to Dell and sending it back because of this? And can I back up my data to my PC if I have to do that?

[jizmo]

I love my slim e310, but if Dell comes out with the X5 with the boosted XScale, I'm switching over.

/jizmo

[Rirath]

If you want to complain to Dell and ask for a replacement is something you'll have to decide. You could get a perfect unit, you could get one that doesn't respond at all. Personally I kept mine. Keep in mind hold times are about 60-90 minutes, and after 30 days you'll get a refurbished unit. (before 30 it's new)

[heov]

i'm curious... could you (or anyone) post a picture of the dell axim and jornada w/ the COVER OFF if it's not too much trouble and angling it directly at the side (the current picture is angled too high and it's with the jornada cover on)... i know i can just compare numbers, but i'd really like to see how they compare pictorally! Thanks!

[PetiteFlower]

Oh it hasn't been nearly 30 days yet, it hasn't even been 15.

Might be worth the hold times though(which isn't so bad if you happen to get lucky and call at the right time).

If I read the "advanced exchange service program" right, I get the replacement BEFORE I have to send back the old one, so if the new one is also mushy, I can complain again.....

I don't really feel bad about being a problem customer if it means I get better service in the end :)

[TopDog]

good review, Maybe should have mentioned the Axim through a USB hub problem though.
Thats a general problem with ActiveSync, not directly related to the Axim...

[Andy Whiteford]

I'm also aware of the USB hub problems however this is something that I didn't pick up on at the time of reviewing. It's impossible to try out every possible combination but that's the benefit of having feedback on reviews and the forums.

Regarding the pads, to be honest I never had any huge issues with it, it was intermittent to the right and up and had a 'mushy' feel but I attributed this feel to the long travel of the pad before it registered.
I know others have had perfect pads and less fortunate people have had poor pads. That's the main reason why I suggested heavy pad users such as gamers should try it out. It does work but just didn't feel 100% and if this is an important factor in your buying decision, it's the one main flaw I could find with the Axim.
Keep the feedback though, this helps as much as a review for people making their decisions.

PetiteFlower: I have this issue closing down ActiveSync with the Jornada switcher. It doesn't close when you select all and you need to manually select it and pick close. Even this gives a program not responding before closing ActiveSync. This may be an issue with ActiveSync or perhaps Vendors didn't want their own task managers to close ActiveSync for some reason, perhaps in case you attempted it while Syncing?

[dbman]

Bought a Axim to replace a IPAQ 3835 and love it. Screen is far superior to the IPAQ. Complaints ???

Yep, the Nav Pad is'nt the best and recordings made with built in software are of very poor quality, full of static and crackling. However installing NoteM (MP3 recording software) solves the problem, Have'nt figured that one out yet but still overall a super unit......

FYI: As crude as it sounds, I placed a piece of transparent tape over the mike hole (including the groove that runs between Dell and the power button) and this dramatically reduces the pops, crackles and what-nots during recording. It is almost as good as some of the third party recording programs. Try it for yourself and see. I am very pleased with the result and again, it is DRAMATICALLY better than without it. I did increase the sampling rate to 8K mono 16-bit, but without the tape, even this has all of the problems you mentioned.

[PetiteFlower]

No it happens every time I try to close active sync, whether I'm connected to my PC or not. I didn't try to close while syncing or anything like that.

[johnm]

The performance numbers are nice, but there is no comparison to other devices? Where can I find equiv. numbers of other Xscale Pocket PCs??

Thanking you in advance,

Johnm

[Paragon]

Nice review Andy, well thought out, and reported.

The Ativesync problems mentioned are not necessarily device specific as mentioned. I have noticed in forums that there does seem to be a higher rate of USB syncing problems on the Axim then on other devices though. As well it ships with Activesync 3.5 when 3.6 has been available for some time. I find this a bit wierd. I think there must have been some known syncing issues with this device before it came to market. Having said that, I think this is a great device. So much so I bought a second one this past week, and I could still buy another one before I hit the cost of a new Ipaq here in Canada.

I have said this before......I think this is one of the most significant things to happen to the PPC industry. More people are looking at buying Pocket PCs then ever before because Dell has forced the price below many Palm devices!!

Dave

[Andy Whiteford]

Here is a quick comparison of Axim and Jornada. Sorry for the poor quality (slight angle) but I'm a bit rushed....

http://www.donka.pwp.blueyonder.co.uk/aximjornada.jpg

Re: Comparison benchmarks, I don't have any other X Scale devices but I would look for reviews of other devices on the net for comparison. I personally don't see a huge value in these benchmarks as in general use, you will not always see much between the devices regarding performance. I know there will always be exceptions though.

[Jason Dunn]

Ah, but what you speak of is a device defect. Assuming one gets a working pad, there is no such issue. Sadly though, this defect is fairly common. I just wish you would have said it was a common defect, and why...

I don't think you've done reviews for a site before Tony, so perhaps you didn't know this, but a reviewer is responsible for reviewing what he has in front of him 8) . If there's an obvious problem, like it won't turn on, the reviewer can't say "Dell Axims won't turn on".

But if the reviewer has slight defects/issues with the unit, that's what gets reviewed - how is a reviewer to know if a mushy button is normal or a defect? :? I don't think I have a "flawed" Axim, but if I were to review it, I'd certainly complain about the d-pad. Let me repeat myself again: the reviewer looks at what is, not what might be.

This is principal is especially in the case of a reviewer getting a device from the market like other users, rather than straight from the company - if you have a flaw in 80% of the shipping units but you send a reviewer one of the "perfect" devices, is that really an honest review?

I think the real issue is that you're hyper-sensitive about anyone criticising your Axim. Don't get emotional about it Tony. Don't whine - it's just a tool. The Axim is an awesome Pocket PC for the price, but the dpad is sub-standard and in need of improvement. If you can't admit that much, you need to take a break and gain some perspective.

[Rirath]

Jason, I'm not whining and I'm not hyper sensitive. I'm the first to admit there's nav pad problems, of course there is! I posted in several threads on the issue. But why not post that it's a defect? The way the review reads, it sounds like it's just inherent in the Axim. If you know it's a flaw, I believe people would like to know what kind of flaw it is.

[Jason Dunn]

Maybe should have mentioned the Axim through a USB hub problem though.

I've had problems with the Axim in a hub, but it's not universal - Andy didn't have problems, so it wasn't in his review, but I did, so it will be a caveat when I talk about the Axim.

It's important to remember that the reviewer can only review the device from his experience - not yours. :wink:

[Jason Dunn]

Jason, I'm not whining and I'm not hyper sensitive. I'm the first to admit there's nav pad problems, of course there is! I posted in several threads on the issue. But why not post that it's a defect? The way the review reads, it sounds like it's just inherent in the Axim. If you know it's a flaw, I believe people would like to know what kind of flaw it is.

Please point me to a public statement by Dell where they admit this is a manufacturing defect that affects only some units.

[heov]

i don't think it was a hardware issue... it was all software for the dpad direction thing...

However, i think that the "milky" feeling some people have been complaining about isn't pressent in all units... but i've never played w/ one... just the reports i've been reading.

Anyway, thanks for the comparison photos... they are pretty close... in fact it's barely noticable that the Jornada is thinner than the Axim :)

[Rirath]

Please point me to a public statement by Dell where they admit this is a manufacturing defect that affects only some units.

Would gladly, if they made such a statement. Heck, their techs tell me to hard reset to fix the problem. :lol: I think the odds are slim. But are you honestly saying you believe the problem to be universal? What about the many forum members who report perfect pads? What about my pad which works a-ok on the right direction, where as others don't work at all?

[PetiteFlower]

When you post a review on a public site like this, you have to CYA legally; if you didn't talk to Dell and hear them ADMIT that it's a defect, then you can't say it or they'll sue you. Plus, for all the reviewer knew, it WAS inherent in the manufacturing and would be the same for all units. Saying it's a defect is a legitimate speculation for message board discussion, but you have to have evidence to back things like that up before you put them in articles. Journalistic integrety and all that.

[Rirath]

Fair enough, and good points all around. I'd like to think that's where forums like this come in with users who can relate their experiences. (Without being called a whiny hyper-sensitive would be nice.)

[Andy Whiteford]

One point, I did suggest play with the unit before buying if the pad is very important to you. You will learn either that you can live with the issue or that the device you are trying is free from any defect.
I can't say either way if it's a select problem or universal because I never got any form of official confirmation from Dell, I would be speculating based on what I have read in the forums. It's not for me to say, only to tell you my experience with the unit Dell sent me.

[Chris Hendriks]

Wow! What a lively discussion ...

I should note that on any discussion group, there are folks who don't like the D-Pad on their unit regardless of who made it. Too large or too small, wrong shape, too hard to press, too easy to press, too responsive or not responsive enough.

I think that we need to realize that this is an area where opinions vary greatly.

This is not to say that improvements can't be made in this area by the respective manufacturers and some actual usability studies conducted.

[Jason Dunn]

Fair enough, and good points all around. I'd like to think that's where forums like this come in with users who can relate their experiences.

Relating experiences: "The dpad on my Axim is perfect - maybe you got a bad unit?"

Unfair criticism: "I just wish you would have said it was a common defect, and why."

:D

[jizmo]

Without being called a whiny hyper-sensitive would be nice.

Ahhemm .. I remember being called a whiner by one unnamed Rirath when complaining about the speed issues of XScale. :twisted: Personally I think it should be a civil right to complain without being called a whiner, given that one provides good argumenting to go with the whine. Calling a whiner is flaming and will definitely drive most people mad. :wink:

As for the pad issue, I find it hard to believe that Dell is getting away without admitting the problem. If the functionality of a one given part of device functions that much differently between individual models, it's a defect for sure, atleast in my books. :roll:

/jizmo

[RHighley]

Does the Axim come bundled with a desktop version of Outlook 2002?

[Paragon]

Does the Axim come bundled with a desktop version of Outlook 2002?

It comes with Outlook 2000. Most Pocket PCs are now shipping with Outlook 2000, not 2002.

On another note.....the color of my favorite Dpad is "yellow"..... :)

Dave

[PapaSmurfDan]

All of you who are complaining about the D-Pad, did you install the 5th direction patch for your Axim yet? I have found that solved all of my sticky movements in games and apps (where the right press would not release). Also since installing the patch, the d-pad seems more reponsive.

Just my 2 cents
-Dan

[MPSmith]

All of you who are complaining about the D-Pad, did you install the 5th direction patch for your Axim yet? I have found that solved all of my sticky movements in games and apps (where the right press would not release). Also since installing the patch, the d-pad seems more reponsive.

I don't have my Ax yet, so I can't adequately answer your question. But I've been looking at numerous threads on the subject. I've come to my own preliminary conclusion: the patch solves most problems with the D-pad. Howver, it seems like there is a large contingent of people out there that refuse to believe that a software fix could correct the problem they are noticing.

Unfortunately, you're never going to satisfy everyone no matter what you do.

[Rirath]

Without being called a whiny hyper-sensitive would be nice.

Ahhemm .. I remember being called a whiner by one unnamed Rirath

T'was a long time ago in a different context. I believe the word I used was whining, and it was half hearted. This was before it became the latest buzzword around here and the most overused term since "brick". :?

[Andy Whiteford]

When Dell announced that they were entering the Pocket PC market, many eyebrows were raised. A large player in the computing market releasing a Pocket PC wasn’t any surprise. However, what did make everyone sit up and take notice were the prices that were announced. Dell was intending to get a good slice of the sales on offer and to do this, they were entering the market at a low price point. When the specifications of the two devices filtered through, their prices seemed very low. Is this good value for money or a case of you get what you pay for? Let’s find out as we take a look at the 400 MHz Advanced model.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-1.jpg" /> <br /><br /><!> <br /><i>Opening the box reveals a good all around package. We have the Axim X5, cradle, carrying case, power cable, sync cable, manual, quick start guide and CD ROM. The first thing I was interested in was the device itself. I had read many stories about how the Axim was a veritable brick and found myself limbering up in anticipation of the effort that would be required to hoist this beast from its protective surroundings. It was almost a deflating experience when I finally got my hands on the unit. This attractive, normal-sized PDA was the reason for all these ill spoken words? First impressions show the Axim as both good looking and comparable in size to my HP Jornada. Construction seems very solid with all components of the device matched up superbly with a reassuringly tight fit. There was no obvious give or creak as I gave the unit a little twist. The outer casing is a hardened plastic with a metallic finish that gives the appearance of a much more expensive purchase and covers the majority of the device. Styling is completed by the small, metallic buttons, black plastic top and the black rubber strips down the sides. Without these strips, the device would perhaps appear more elegant but given their function is to ensure the Pocket PC stays in your hand, not on the floor, this is a compromise I’m more than happy to accept. Finally, there are two small rubber feet on the back of the device which will keep the unit in place when working on a desk or table.</i> <br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-2.jpg" /> <br /><i>Figure 1: What comes in the box</i> <br /><br /><span><b>Let’s find out more about the device</b></span> <br />There are various areas to consider when purchasing a new Pocket PC so I will try to cover as much of the unit as possible. As already mentioned, the Axim X5 is comparable in size to the majority of units on the market, although bigger than some.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-4.jpg" /> <br /><i>Figure 2: Axim side by side with the Jornada</i><br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-5.jpg" /><br /><i>Figure 3: This time the Axim is beneath. Not exactly huge is it?</i><br /><br />The dimensions are:<br /><br />Length 128 mm (5.04 inches)<br />Width 81.5 mm (3.21 inches)<br />Height 18 mm (0.71 inches)<br />Weight 196 grams (6.9 oz)<br /><br />The weight is heavier than the majority of units out there but this only leads to a feeling of sturdiness when holding the Pocket PC. This is still relatively light given the components contained within and something which I’m very happy with. So what about these components?<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-3.jpg" /> <br /><i>Figure 4: Solid and clean looking</i> <br /><PAGEBREAK><br />The first thing you will notice when using a Pocket PC is the quality of the screen. The Axim features a Transflective TFT, 65.536 colour (16-bit) 240 x 320 (QVGA) resolution screen. At 3.5 inches, this is quite a common display for recent Pocket PCs and the Axim is up there with the best of them. The screen is very bright, and above average in this area, only beaten by a couple of other units and even then, not by much. Colours appear both vibrant and well balanced and viewing pictures with this device has pleasing results. Everything appears clear and detailed, the contrast is spot on, and the touch screen is both sensitive and quick to respond. The display is definitely a strong point of the Axim.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-10.jpg" /><br /><i>Figure 5: With the picture brightness toned down to see the cool cradle effect, the screen still looks bright.</i><br /><br />The interface is one area of the Axim that can be scrutinised. The stylus itself is of the flat type and contoured to fit in your hand. It’s finished in a metal look with the dell logo down one side in a style to compliment the device. Many find the flat stylus to be a letdown, citing them as not very comfortable to use. On the contrary, I found the Axim stylus very comfortable in the hand and the only issue I had was in its smooth finish. I found it sliding through my fingers and at first had to consciously hold it firmly to work effectively. Once used to this small adjustment, I found it good to use.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-8.jpg" /><br /><i>Figure 6: Stylish as far as styli go</i><br /><br />The navigation pad and scroll dial have both come under scrutiny from the community so this is something I have paid particular attention to. The navigation pad on the sample I received sits perfectly centred and slightly higher than the surrounding surface. On first use, I wasn’t too impressed. The pad required a lot of travel to register a movement and tapping on certain directions proved to have inconsistent results. For the most part, the direction was registered but occasionally up and more often right would not register and may require a second or even third attempt. Not happy with this, I spent more time attempting to formulate a more successful method of operation. By placing my thumb in the centre of the pad and rolling it in each direction, I had much more success in navigating around all directions, however there was still a lack of feedback when pushing right. Diagonals all worked well although you had to be accurate to avoid selecting a right angle. Pushing the centre of the pad down gives positive feedback, however by default, nothing happens. A small patch is available from Dell that will activate the Enter function by this method. The four quick launch buttons are small and close together but respond well with much more reassuring feedback<br /><br />The scroll dial on the left hand side is light to the touch with no real feedback but works well with a levering motion despite its flimsy feel. Pushing this in provides a solid click as the Enter function is engaged and this was easier to activate than I was expecting. One area of debate is the positioning of this dial, almost half way down the side of the device. As you grasp the unit with one hand, the dial seems too far down to use properly, most other devices have this component closer the top. Given that the sides of the Axim taper in towards the bottom, I tried holding the unit further down with my thumb now resting on the scroll dial. This seemed much more natural for working with the Axim so perhaps this was part of the design? Looking on the back of the device, the Secure Digital slot is above the scroll dial but also above the removable battery compartment so this could explain the unusual placement. Either way, I personally found it takes a little adjustment from my orthodox method of using a PDA to get the most out of the Axim.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-6.jpg" /><br /><i>Figure 7: Fits easily into the hand</i><br /><br />Another advantage of the Axim is the incorporated dual expansion slots. We have an SD/MMC slot on the left side. This expansion slot is not SDIO compliant which means only memory cards can be used here. The Compact Flash Type II slot is on the top of the device and gives you access to much more than just memory. Both slots have a dummy card that fill the slots when not in use, however a Compact Flash card in place will spoil the smooth lines on the top of the Axim with the contoured dummy card missing. Having two slots is a big plus in my book and another reason why the Dell will prove to be a popular choice. One final point worth noting here is that in Explorer, both slots are named by their type - SD and CF Card - instead of Storage card 1 &amp; 2. This is a small thing that makes all the difference to the user.<br /><br />Beneath the scroll dial is the record button, protected by the rubber grips that ensure it’s hard to accidentally invoke recording while still making it easy to access for the user. The microphone is to the left of the power button and recordings are par for the course as far as Pocket PCs go. Dictations are fine however you will have background noise and I would certainly not expect to make any kind of high fidelity recordings. Dell has added a software applet that allows the user to adjust the gain of the microphone so you can effectively tailor the recording level to your environment. Below the record button is the button for a soft reset. While this can be activated using a finger, it is easier to operate with the stylus. This button is also used in conjunction with the power button to perform a hard reset negating the need to remove the batteries. The power button doubles as a visible notification to alerts from the unit when powered off, as well as a charging indicator. This button is small and at the top, front of the device which makes seeing these notifications less than ideal. While the button fits in well with the look of the unit, I would prefer a more visible alert to appointments and the like.<br /><br />The speaker on the Axim is both loud and clear but as is common with most Pocket PCs, has a complete lack of bass and tends to sound a bit too tinny for listening to music. Using headphones, the Axim sounds a lot more accomplished with a good tonal range and provides a good audio accompaniment for that commute to work.<br /><PAGEBREAK><br /><span><b>How does it perform?</b></span><br />The Axim X5 Advanced uses the Intel® XScale Processor running at 400MHz. This is paired with 64 MB of SDRAM and 48 MB of Rom (21.24 MB of which is available to the user). In general use, the unit is very responsive and switching between multiple open applications is quick. I ran the VOBenchmark 2.12 from <a href="http://www.voscorp.com/asp/PPC/VOBenchmark/default.asp">Virtual Office Systems</a> to provide some benchmark figures of performance. This test was run three times after a soft reset and the highest value for each test was recorded.<br /><br /><b>CPU</b><br />Floating Point - 12.65<br />Integer - 26.97<br /><br /><b>Graphics</b><br />Bitmaps<br /> BitBlt - 57.00<br /> StretchBit - 0.30 <br /><br /> Filled<br /> Ellipse - 2.52<br /> Rectangle - 6.88<br /> Rounded Rect - 1.95<br /><br /><b>Memory</b><br /> Allocation - 11.01<br /> Fill - 0.94<br /> Move - 0.39<br /><br /> Storage Cards<br /> Built-in Storage<br /> LRR - 0.44<br /> LRW - 0.08<br /> LSR - 0.44<br /> LSW - 0.07<br /> SRR - 11.92<br /> SRW - 3.28<br /> SSR - 20.32<br /> SSW - 3.46<br /><br /><b>Text</b> - 4.71<br /><br /><br />To further test the performance of the Axim in a more demanding way, I tried playing back a full movie. For this test, I took a copy of the movie Monsters Inc., which I had encoded specifically for Pocket PC using Divx. This movie was played back from Compact Flash card in full screen mode at 320x180 resolution using <a href=">Pocket MVP</a> player. The entire movie played back smoothly without a single dropped frame which is highly impressive.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-16.gif" /> <br /><i>Figure 8: The Battery applet displaying charge remaining in one unit increments</i><br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-15.gif" /><br /><i>Figure 9: The Processor applet allows you to set the processor speed</i><br /><br /><span><b>Battery Life</b></span><br />The battery supplied with the Axim X5 is a removable 1440 mAh Lithium-Ion type which is backed up by the standard coin cell to protect data stored in RAM. To test battery and power performance, I ran a couple of tests to find out the kind of battery life you can expect with the Axim through moderate use. These tests run the battery down to a warning level, 15% battery remaining, in one go. In normal use you can expect a little longer usage as the battery gets a chance to recover when powered off. The test plays a WMA audio file continuously from main memory with backlight and volume both set to half their limits and all other power saving options turned off.<br /><br />Power save (200 MHz) - 6 hours 46 mins<br />Normal (400 MHz) - 6 hours 28 mins<br /><br />These two tests show what great battery life the Axim offers when in moderate use such as multimedia applications and remember there is still 15% power remaining. I was surprised at how close the results between the 200 and 400 MHz tests were. This indicates that the X Scale chip appears very efficient when double the clock speed has so little impact on the power consumption. I ran one final test with the backlight turned off for the duration of the test.<br /><br /><i><b>Power save (200 MHz) - 9 hours 14 mins</b></i><br /><br />This final test shows us that the Axim can operate as a great music player offering good longevity when the display is not required. Overall we can see excellent battery life, something that is important to mobile users and definitely another feather in the cap for the Axim.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-7.jpg" /><br /><i>Figure 10: The rear of the device</i><br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-11.jpg" /><br /><i>Figure 11: That removable, healthy battery</i><br /><PAGEBREAK><br /><span><b>Accessories</b></span><br />The cradle that accompanies the Advanced model is both very stylish and functional. This is a rounded shape and well weighted with a reflective, chrome finish. The Dell logo on the front glows neon blue when the Axim is berthed and if you look closely, you can view the innards of the cradle itself thanks to the translucent material. Behind the Axim slot is another slot which allows you to charge a second battery and the device can be docked with the optional extended battery connected. The weight of the cradle allows you to remove the unit with a single hand, however this is not the easiest of thing to do given the tight fit of the connector. This also makes seating the Axim a less-than-smooth operation, but overall the cradle definitely receives a thumbs up.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-9.jpg" /><br /><i>Figure 12: This shot really doesn't do the stylish cradle justice</i><br /><br />The included case is of rubberised, leather looking material that will provide good protection for the unit, however it’s far from sleek or stylish. The added bulk this accessory provides will not see it as a case for everyday use however it’s a safe place for your Axim if you are carrying it in a holdall and preferable to receiving no case at all. I can see many third party solutions coming to the market very quickly that will offer a more pocketable option. Another item included is a USB sync cable that will allow you to sync your device without the need for the cradle. While this is welcome, it would have been more beneficial if this cable would provide charge to the device as well, giving it a 2 in 1 use and offering more benefit to the user when on the go!<br /><br /><span><b>Software</b></span><br />Included in the ROM of the Axim to complement Microsoft® Pocket PC 2002 Premium, are the custom Home utility, Switcher bar and Data Backup. Home allows you access to groups of programs under defined classes that are user manageable and wrapped up in an attractive bubble theme. Switcher Bar is a cool little utility that puts three small icons on the top bar. The first icon is a task manager that allows the user to switch between running programs and exit all programs or just the current selection. The next icon is a shortcut to the Brightness applet that allows you to alter the backlight properties and the final icon is a small battery meter that can be used as a shortcut to the Power settings applet. Backup allows you to take a copy of the entire data or just PIM data selectable by individual component. The information can be saved to main memory or any installed storage cards including the user appointed ROM area.<br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-12.jpg" /> <br /><i>Figure 13: The Switcher bar allows you to manage your running applications</i><br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-13.gif" /><br /><i>Figure 14: Home is a neat way of giving quick access to groups of programs</i><br /><br /><img src="http://www.pocketpcthoughts.com/images/web/andyw-jan03-aximx5-14.gif" /><br /><i>Figure 15: This is why you have no excuses for losing that all important data!</i><br /><br />On the CD-ROM, there are the usual device drivers, ActiveSync and installable software. The choice here is limited to two full applications; IA Style’s IA Presenter and Resco’s Picture Viewer. Also on the disc are Adobe Acrobat Reader and a selection of free e-Books for MS Reader with the rest of the space occupied by a mixture of trial software. The inclusion of only two full applications may seem mean compared to the bundle supplied by certain other vendors, however I see this as a wise choice by Dell. There are obvious cost benefits that have been passed on to the buyer by providing mostly trial software and I personally would rather purchase a lower cost Pocket PC and decide for myself which software I want to spend my money on.<br /><br /><span><b>Gotchas</b></span><br />The only real issue I can find with the Axim is the Navigation pad. For me, it took a bit of readjusting to be comfortable with it but I know there will be people out there that just plain hate it. If you use the stylus the majority of the time, it’s unlikely the pad will cause issues. If the navigation pad is an integral part of your PDA use, especially keen gamers, the pad will require at least some patience and I would recommend trying the Axim out before a purchase.<br /><br /><span><b>Conclusion</b></span><br />For Dell’s first foray into the Pocket PC market, the Axim X5 is a superb device. Dell has put a lot of thought into the design with a well featured and built unit at an excellent price point. There is a good selection of accessories available and the well written manual will have Pocket PC virgins up and running in no time. As long as top end specification or smallest dimensions are not key factors in deciding your next Pocket PC, the Axim X5 is very good value for money. Make no mistake, this is a quality product for the money and I would consider it the best all-round purchase currently available.<br /><br /><span><b>Where to buy</b></span><br />The Dell Axim X5 can be bought for $249 (Basic) or $349 (Advanced) from the <a href="http://www.dell.com">Dell website</a>. It can also be purchased at the <a href="http://www.euro.dell.com/countries/uk/enu/gen/default.htm">UK website</a> for £169 + VAT (Basic) or £229 + VAT (Advanced).

[crispeto]

I think it's a good review and I'm glad to see more reviews out there. Cnet gave it their "Editor's Choice" and Handheld Computing gave it "Product of the Year". It' one fine machine and to think I got it for $199! It's DELLicious and DELLightful. Am I DELLerious? Nah

[MPSmith]

I wonder if it will do for PPC's what the iPaq already did.

Personally, I think you can't raise the price bar once it has been legitimately lowered.

[Roosterman]

good review,

Maybe should have mentioned the Axim through a USB hub problem though.
Didn't realize there was a problem. Been syncing mine thru a hub and has never been a problem. :)

[ux4484]

The USB is well documented on Dell's site. In addition there is a whole series of Dell's optiplex workstations who's USB drivers will not work with it at all 8O . Dell is recommending these users install a USB 2.0 card.

[TopDog]

Didn't realize there was a problem. Been syncing mine thru a hub and has never been a problem. :)
I do so too, but I've heard a lot about people having problems with it and have seen it at some costumers...

[shawnc]

This review was EXCELLENT and right on the mark. I think the Dell is the best thing going for a PPC and the review reinforces that. The reviewer was correct in pointing out that the navigation pad leaves something to be desired. IT DOES! It's not just the defective units. My d-pad is not defective and I'm not a gamer, but it does not feel as sturdy as my old Ipaq. For anyone to imply that the reviewer was incorrect in pointing out the less-than-perfect pad is illogical (IMO). There may be a few folks who love their d-pad, but there are MANY who think this is an area of improvement. Again, the reviewer was correct to point it out. None of which detracts from the point that I would not trade my Dell for ANY on the market. I am absolutely thrilled with this purchase.

BTW, I never really thought about it until I read this thread, but I agree with the thoughts expressed about changing the location between the SD card slot and the scroll button. But again, not nearly enough to change my opinion of this machine. It is s-w-e-e-t!

[shawnc]

All of you who are complaining about the D-Pad, did you install the 5th direction patch for your Axim yet? I have found that solved all of my sticky movements in games and apps (where the right press would not release). Also since installing the patch, the d-pad seems more reponsive.

Just my 2 cents
-Dan

Dan,

I did install the 5th direction patch and it is really great. But it didn't change the inconsistent response I get when I depress the pad. I do agree that it is VERY responsive. For example, I use the 5th position as a toggle switch between pause/play for media player. Many times I will begin playing music and place the unit in my shoulder bag only to have it stop playing. Then I check the unit to see that the "pause" function has been activated. It's not a big deal, and I LOVE having the 5-directional pad, but it is definitely sensitive.

[Roosterman]

For example, I use the 5th position as a toggle switch between pause/play for media player. Many times I will begin playing music and place the unit in my shoulder bag only to have it stop playing. Then I check the unit to see that the "pause" function has been activated. It's not a big deal, and I LOVE having the 5-directional pad, but it is definitely sensitive.
Are you aware that in WMP under tools/settings/buttons you can check a box to "Unmap buttons during background play". Doing this, you can minimize WMP and the buttons won't accidently turn off the music. And I agree with your other comment about the X5 being great and not trading it for anything else on the market. X5 rocks :rock on dude!:

[Jonathan1]

*Throws a temper tantrum* When are we going to get our hands on the X7! Or more importantly the X3!!! I’m hoping the reason we haven’t heard squat is because of the new X-Scale chips from Intel. Dell and Intel are VERY buddy, buddy. I’m wondering how long they have known about these new chips and could be the reason why we haven’t heard squat….Just a theory. Hope its right.

[mattcavin]

There seems to be a high pitched noise coming from right behind the screen on my Dell Axim 300mHz device. I don't know exactly why it does this, but it seems to change frequency when the processor speed is changed-- that leads me to believe something must be wrong with the crystal.

Most people around me don't hear it, but I do and it can be quite annoying!

I called Dell and they were great about replacing the Axim, but the new one does it too!

Anyone know what's going on?

[PetiteFlower]

I don't know if you're super sensitive or something, but mine doesn't make a sound, not even a peep, not even if I put my ear right up to the unit. And I play games on it at night before I go to bed(solitaire mostly, no sound), and it's very quiet in the room, so I'd probably hear it. So unless you have superhuman ears, I'd say something's probably wrong...except that you got 2 in a row with the same problem. Which is just totally bizarre.

[Andy Whiteford]

I read that someone else had a similar issue. It was related to what they were doing with the device at the time i.e. just sitting at the today screen, it was barely noticeable but flicking between apps, it was more apparant.

From what I read, this is actually common amongst devices, not just the Dell and it's more noticeable to some people than others. I can't validate the source of this information or how accurate it is. I'll try and find out more.

[Paragon]

There seems to be a high pitched noise coming from right behind the screen on my Dell Axim 300mHz device. I don't know exactly why it does this, but it seems to change frequency when the processor speed is changed-- that leads me to believe something must be wrong with the crystal.

Most people around me don't hear it, but I do and it can be quite annoying!

I called Dell and they were great about replacing the Axim, but the new one does it too!

Anyone know what's going on?

I most cases that I have read about this it has come down to either the screen, or the backlight. You may want to try turning each off to see if you can satisfy your curiousity. :-)

Dave

[Kati Compton]

It is not the backlight. Mine has the same sound regardless. I have not tried it with the screen off, though.

[Andy Whiteford]

Try holding down the power button to turn the backlight off and see if it still happens.

[ux4484]

discussed Here (http://www.pocketpcthoughts.com/forums/viewtopic.php?t=6729&highlight=) actually. Seems to not be a screen/backlight problem, but more a noisy cap/clock issue. Not all of them do it.

[sripathi]

Mine makes noise whenever I use wireless CF card.

[PromoGuy]

In the section of the article called "Accessories" I noticed that the package reviewed said "Another item included is a USB sync cable that will allow you to sync your device without the need for the cradle."

Mine didn't come with this, only the cradle. Is this USB synch cable standard for all Axim X5 400s?

Was this just included for review purposes?

If I was supposed to get one, I would sure like to know so I can contact Dell. Dragging the cradle & power supply between work and home is getting old, fast.

[Kati Compton]

If I was supposed to get one, I would sure like to know so I can contact Dell. Dragging the cradle & power supply between work and home is getting old, fast.

No, it did not come standard. You had to pay $10 extra with the 400MHz. It was standard with the 300MHz, but instead of the cradle.

[brntcrsp]

If I was supposed to get one, I would sure like to know so I can contact Dell. Dragging the cradle & power supply between work and home is getting old, fast.

I would suggest investing in one of these http://www.gomadic.com/delaxpowsync.html. It will allow you keep the device charged and syncable while at what ever location you don't have the cradle.

[Andy Whiteford]

This is standard for the Advanced package. The cable only allows you to sync, not charge as well via USB.

[shawnc]

I would suggest investing in one of these http://www.gomadic.com/delaxpowsync.html. It will allow you keep the device charged and syncable while at what ever location you don't have the cradle.

Be carefull with this particular cable. I ordered it and it worked fine for a couple of weeks. Now whenever I use it it drains the battery on my Axim. It was quite scary the 1st time it happened. You could actually see the battery meter going down (similar to pouring water out of a bucket) very quickly and then the "Low battery indicator" came on. I tried it a couple of times to see if it was an anomoly, but no luck. Each time it started to drain the battery very quickly. Afraid of doing internal damage to my Dell, so I have not used it since then. I will be contacting the company shortly and will post back with my thoughts regarding how they handle my situation.

I have seen other cables for the Dell that do the same thing for less money. I deliberately purchased this one because I assumed that the higher price meant increased reliability. I was afraid of using a $5 cable on my $400 investment.

[PromoGuy]

Andy, you say it is standard with the Advanced (400mhz). Yet Kati says it does not come standard, it actually costs extra.

Who is right?

Mine didn't include the non-cradle USB cable. Was there a time where it was included as standard and then maybe it was changed?

I ordered mine in January, could that have made a difference?

I'd like to hear who got it for free and who didn't. Maybe I can figure out the confusion.

[Andy Whiteford]

PromoGuy,


It was bundled with the Axim review sample that I received however this was a UK spec model so I don't know if that has any bearing on it.
I notice on the UK site that this cable is listed as optional for the Performace / Advanced model so not sure why I received this cable.

I would certainly go by what is on the Dell site and if you do receive this cable then treat this as a bonus. It's still limited in it's use however as it doesn't charge as well so even if I did receive this, I would seriously consider a buying a third party charge/sync cable if you wanted an additional travel cable anyway.

[PetiteFlower]

If you ordered the 400mh version, the cradle came with it. It did NOT come with the cable as well. Just the cradle. You had the option to order the option to order the cable INSTEAD of the cradle for $20 less, or the cable AND the cradle for $10 more.

If you ordered the 300mh version, only the cable came with it. No cradle. You had the option to get the cradle INSTEAD for $20 or the cradle IN ADDITION to the cable for $30.

Get it?

Personally I got the 300mh and I wish I'd spent the extra $20 for the cradle, just because it's so cool looking!

[PromoGuy]

I thought it was extra, but the review made it sound like the USB synch cable came standard.

Thanks for the help everyone.