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View Full Version : Gateway-Toshiba 2gb Gone, 5gb Offer


dhoward
08-16-2002, 05:27 PM
The 2gb's are gone. We made too many orders over the weekend.
david
dallas

Dear Customer,

Due to the unusually large volume of orders that were placed for the
Toshiba 2GB Removable Hard Drive (Gateway Accessory Store Item
#1881017), our stock on this item has been depleted. Unfortunately, we
are unable to secure additional stock from Toshiba.


We therefore regret that we cannot fulfill this portion of your order.
A standard cancellation notification is being processed and will be
sent to you shortly (or you may have already received it). If you
purchased any other items with your order, that portion will continue
to be processed.

We understand the importance of a positive shopping experience, and
are constantly striving to improve our product offerings and customer
service features. So, although we are unable to offer you a comparable
product at the same price, Toshiba and Gateway have agreed to extend
an exclusive* $100 rebate offer to you on the Toshiba 5GB Removable
Hard Drive for Notebooks.


To take advantage of this rebate, just follow these simple
instructions:

1. Purchase the Toshiba 5GB Hard Drive for Notebooks (Item #
1881018). Click here to learn more about this product:
http://www.gtwaccessories.com/cgi-bin/pagegen/gtwaccessories/www/page.html?mode=itempage&file=/page/itempagev4/itempage.spl&prodID=1881018&catID=316441


2. Print out your new order confirmation.


3. Print out a copy of the new Rebate Form:
http://www.gateway.com/home/deals/pdf/toshiba_5gb.pdf
You may need to download a copy of Adobe Acrobat Reader in order to
review this form.
http://www.adobe.com/products/acrobat/readstep2.html


4. Complete the Rebate Form. Please make sure you include the order
number from the original order for the 2GB Hard Drive.


5. Mail the Rebate Form, along with required documents, to the
"Mail To" address provided in the form.

If you have any questions regarding your order cancellation or the
exclusive offer outlined above, just call our customer service
department at 1-866-485-8545. Select "1" for order information update,
or "2" to place an order for another product. You will be connected to
one of our representatives, who will be glad to help you.

We are truly sorry for any inconvenience this experience may have
caused you. As a Gateway customer, you are our single most important
asset! We hope you'll continue to shop with us in the future.

Sincerely,

Gateway Accessory Store
Phone: 1-866-485-8545
mailto:[email protected]

* This offer is available only to Gateway customers who ordered and
did not receive a Toshiba 2GB Removable Hard Drive between 8/1/02 and
8/13/02. Request for rebate must be postmarked no later than 30 days
from the date that appears on the original retail purchase receipt or
invoice and must be received by Toshiba no later than 10/15/02. Limit
one rebate per eligible product purchased. Click here for additional
Terms & Conditions of this offer:
http://www.gateway.com/home/deals/pdf/toshiba_5gb.pdf

Wes Salmon
08-16-2002, 06:37 PM
Yep, I got the same order cancellation email. Not really interested in spending $214 (after rebate) on a different card when I originally planned on spending $13. :)

Dave Conger
08-16-2002, 07:33 PM
If only the 5gb was $199 or even $249. I was origionally going to grab a 2gb from TigerDirect and so this would put it at the perfect price point.