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View Full Version : iPAQ H3800 Backup File Restoration Utility


Brad Adrian
06-05-2002, 08:46 PM
<a href="http://www.compaq.com/support/files/handhelds/us/download/14473.html">http://www.compaq.com/support/files/handhelds/us/download/14473.html</a><br /><br />Compaq has announced a new Softpaq utility to help when performing a restoration from a 3800 device with a different processor revision. Typically, this happens when trying to restore after getting a unit back from service. <br /><br />The Compaq site gives this description:<br /><br />"The error message this corrects is: <br />'The restore could not be completed successfully because the selected backup was created from a different type of model.'<br /><br />The current version of Activesync (3.1 and 3.5) detects changes in the processor revision and prevents the restore. This utility modifies your existing backup file to be compatible with either a B4 or B5 processor revision."<br /><br />Additional instructions for using the utility can be found on the Softpaq download page.