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funkdunc
01-14-2008, 08:24 AM
ERROR!! Can't Open Zune

Every time I try to open it, the thing pops up with "Microsoft Zune has encountered a problem...send error message or dont send." This is what it says according to the error signature:

AppName: zune.exe AppVer: 2.1.888.2 AppStamp:473d2ea7<BR>ModName: oleaut32.dll ModVer: 5.1.2600.3139 ModStamp:464c3c45<BR>fDebug: 0 Offset: 000344f1

Some one please help, Zune is killing me with all these problems.<noscript></noscript><style><!-- --></style><link media="screen" href="/Themes/xbox/style/default.css" type="text/css" rel="stylesheet"><script src="/xweb/lx/js/lxglobal.js?ver=1207" type="text/javascript"></script><script src="/xweb/lx/js/lxutilresources.en-US.js?ver=1207" type="text/javascript"></script><script src="/xweb/lx/js/lxutil.js?ver=1207" type="text/javascript"></script><script src="/Utility/global.js" type="text/javascript"></script><script language="javascript" type="text/javascript"> <!-- function _xbcPassportSigninWithReturnUrl(evt) { evt.returnValue = false; if(evt.preventDefault) evt.preventDefault(); window.location = "http://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1200295408&rver=4.5.2135.0&wp=LBI&wreply=https:%2F%2Flive.zune.net%2Fxweb%2Flive%2Fpassport%2FsetCookies.ashx%3Frru%3DhttpZ3AZ2FZ2FforumsZ2EzuneZ2EnetZ2FShowPostZ2EaspxZ3FPostIDZ3D112824&lc=1033&cb=F001033httpZ3AZ2FZ2FforumsZ2EzuneZ2EnetZ2FShowPostZ2EaspxZ3FPostIDZ3D112824&id=75046"; } //--> </script><!-- AA-DC-CF-CD-34-1E-6C-D3-E6-F2-04-D0-3A-19-8F-F4 --><link href="/xweb/zune/images/argo/favicon.ico" rel="SHORTCUT ICON"><link href="/xweb/zune/css/ArgoV2_shell_IE7_en.css?ver=2221" type="text/css" rel="stylesheet"><link href="/xweb/zune/css/ArgoV2_default_IE7_en.css?ver=2221" type="text/css" rel="stylesheet"><link href="/xweb/lx/css/LxLibIE7.css?ver=2221" type="text/css" rel="stylesheet"><link href="/xweb/web/RadControls/Menu/Scripts/4_2_2/menu.css?ver=2221" type="text/css" rel="stylesheet"><link href="/xweb/zune/argoV2/MainNav/styles.css?ver=2221" type="text/css" rel="stylesheet"><script src="/xweb/zune/js/general.js?ver=2221" type="text/javascript"></script><script type="text/javascript"> <!-- function _xbcDisplayDate(month, date, year, hours, minutes) { var currentDate = new Date(); currentDate.setUTCMonth(month); currentDate.setUTCDate(date); currentDate.setUTCFullYear(year); currentDate.setUTCHours(hours); currentDate.setUTCMinutes(minutes); var currentMonth = currentDate.getMonth() + 1; var currentDay = currentDate.getDate(); var currentYear = currentDate.getYear(); if (currentYear<1000) currentYear+=1900; document.write(currentMonth + '/' + currentDay + '/' + currentYear); } function _xbcDisplayTime(hours, minutes) { var currentDate = new Date(); var timeDesignator = ''; var is24HourClock = false; var leadingZeroOnHour = false; var leadingZeroOnMinute = true; currentDate.setUTCHours(hours); currentDate.setUTCMinutes(minutes); var currentHour = currentDate.getHours(); if (!is24HourClock) { currentHour = currentHour % 12; if (currentHour == 0) currentHour = 12; if (currentDate.getHours() < 12) { timeDesignator = ' AM'; } else { timeDesignator = ' PM'; } } if (leadingZeroOnHour && currentHour < 10) currentHour = '0' + currentHour; var currentMinute = currentDate.getMinutes(); if (leadingZeroOnMinute && currentMinute <10) currentMinute = '0' + currentMinute; document.write(currentHour + ':' + currentMinute + timeDesignator); } //--></script><script type="text/javascript"> // <![CDATA[ // Begin Ad Muncher helper script ywzXx(); // End Ad Muncher helper script // ]]> </script><form id="aspnetForm" name="aspnetForm" action="/112824/ShowPost.aspx" method="post"><table class="LxTransparent20" style="margin-top: 15px;" align="left" cellpadding="15" cellspacing="0" width="100%"><tbody><tr><td style="padding: 12px 10px 15px 0px;" align="left" valign="top" width="645"></td></tr></tbody></table>
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Adam Krebs
01-14-2008, 09:05 PM
Have you tried restarting, re-installing, or installing with S-ZIP (http://www.zuneboards.com/forums/completed/13531-superior-zune-installation-program-v2-redux.html)?

What OS are you running? What're your hardware specs?

onlydarksets
01-15-2008, 05:20 PM
Did it ever work?

If not, make sure your system is up to date with Windows Update. As Adam noted, knowing the OS would be helpful.

funkdunc
01-30-2008, 08:16 PM
Wow, didn't know you responded, could have sworn i checked this daily.
Um if by OS you mean Micro XP then yes I use that. I installed that SZip but to no avail. I also have uninstalled and reinstalled prior to trying the SZip, but not following if that is what you mean. I went to a friends house and installed it on his cpu and it worked fine so I guess it has something to do with my cpu, no?

Jason Dunn
01-30-2008, 09:01 PM
I went to a friends house and installed it on his cpu and it worked fine so I guess it has something to do with my cpu, no?

Yeah, there's something about your install of Windows XP that's screwing up the installation...and fixing it is probably not an easy thing. I hate to say this, but it might be time for a format and re-install of Windows XP. :(

onlydarksets
01-30-2008, 09:14 PM
Have you tried the full-blown installation (the one that includes all of the dependencies)? If you have broadband, might be worth one last shot before wiping your PC.
http://www.microsoft.com/downloads/details.aspx?FamilyID=6136349f-2b32-4946-83b5-a09775531ef4&displaylang=en

funkdunc
02-01-2008, 07:08 AM
yeah guys thanks for the help. buddy of mine says that that sounds like i need to reinstall my xp. thanks again for taking time out to offer suggestions