MSN Messenger on my I-Mate SP3i Logs Itself Out

[craigrens]

I'm driving myself nuts trying to find anyone who has a solution to this problem of MSN Messenger logging itself out. I have an U.S. I-Mate SP3i Smartphone with the Unlimited Internet from T-Mobile US. I have the most up-to-date firmware and the updated Messenger client.

I've had my phone over a year now and just decided to try out messenging for the first time. I thought this was a great way to stay in touch with my wife at home without incurring texting charges. However, messenger logs itself out after a period of time which defeats the whole reason to use Messenger as far as my needs go.

In my time searching here, Modaco, and Google, I've heard that perhaps the network my be to blame by dropping the GPRS connection and/or an incoming/outgoing call suspending the GPRS without renewing it....but this logging out happens regardless of whether a call comes in or not.

I also read that the Activesync connection to the computer can cause it to fail; but again, it logs out when I have not had it connected to my computer.

I've not nailed down a time between time-outs but it's at least an hour.

I'm hoping that someone has an idea as you all are so nice on the forums here!!!

Thanks for any help you can offer,

Craig Rens

[Jerry Raia]

I would first suspect the GPRS connection dropping off. If that is the case then you need to start there first. Have you tried talking to TMO about it yet? I know that could be painful but you might get the right person on the phone.

[craigrens]

I think I would rather pick my eyeballs out with a nutcracker than try to explain this situation to customer support. I've pretty much accepted that it is the GPRS dropping out which may be due to fluctuations in service.

I just with the darn program would log itself back in when the connection is dropped and then reinstated. It seems silly to have a checkbox that says "Run this program when connection is available" when it doesn't actually do that.

Thanks for the response,
Craig