Mike Temporale
06-03-2005, 04:00 PM
<div class='os_post_top_link'><a href='http://www.mobilityware.com/MobileAssist/MobileAssistProduct.htm' target='_blank'>http://www.mobilityware.com/MobileAssist/MobileAssistProduct.htm</a><br /><br /></div><i>"MobileAssist™ enables enterprises and software vendors to provide real-time remote support of the most popular mobile devices, such as Palm Powered and Microsoft Mobile handhelds and smartphones, and desktop or laptop computers, such as Windows 2000, Windows XP, and Macs. MobileAssist enables quicker and easier problem diagnosis and resolution, resulting in a more productive and satisfied user. Surveys show that users ranked the time to resolve a problem as the #1 support complaint. In the enterprise, increasingly critical and sophisticated business applications are being deployed on mobile devices. A user experiencing a problem loses productivity which translates into lost revenue. MobileAssist reduces user downtime and increases the efficiency of the help desk staff."</i><br /><br />MobileAssist was launched about a week ago, and it looks like some sort of remote desktop application that would allow connections over the network. Pretty interesting... Has anyone here used MobileAssist?