jfreiman
11-10-2004, 03:24 AM
It has come to my attention that the Boxwave chargers (see the below email) are not compatible with the Audiovox SMT5600.
My friend purchased one for her SMT5600 at my suggestion and after a very frustrating weekend away from home she informed me that the car charger was not charging her phone.
The green light on the car charger was on, but neither her phone's amber light or it's icon showed that a USB device was attached. Sure enough, not too long afterwards her phone died and I didn't hear from her again until Monday.
After talking with her again I went to the Boxwave web site to try and figure out the problem. I found no techinical support on the car charger and no mention of the SMT5600 or the Orange C500 model phones.
I emailed them and asked for assistance and this is their reply to me.
Dear John,
Thank you for your email!
I am sorry to inform you that we have found that the Audiovox SMT5600 cannot be charged through the Car Charger, Wall Charger, Battery Adapter or VersaCharger. It was our intention to make the Audiovox SMT5600 charge through our Chargers, but was unable due to the unique hardware configuration Audiovox used on that particular model. I apologize for the inconvenience this may have caused you.
Please let me know if you have any other questions or concerns!
Best Regards,
Suzanne
Boxwave Customer Service
www.boxwave.com
Well, there you have it. The Boxwave devices will not work with the SMT5600. :cry:
I'm trusting that the company will take back my friend's device and perhaps pay for shipping - too much to ask for?
Does anyone else know of a car charger for USB devices like the SMT5600?
My friend purchased one for her SMT5600 at my suggestion and after a very frustrating weekend away from home she informed me that the car charger was not charging her phone.
The green light on the car charger was on, but neither her phone's amber light or it's icon showed that a USB device was attached. Sure enough, not too long afterwards her phone died and I didn't hear from her again until Monday.
After talking with her again I went to the Boxwave web site to try and figure out the problem. I found no techinical support on the car charger and no mention of the SMT5600 or the Orange C500 model phones.
I emailed them and asked for assistance and this is their reply to me.
Dear John,
Thank you for your email!
I am sorry to inform you that we have found that the Audiovox SMT5600 cannot be charged through the Car Charger, Wall Charger, Battery Adapter or VersaCharger. It was our intention to make the Audiovox SMT5600 charge through our Chargers, but was unable due to the unique hardware configuration Audiovox used on that particular model. I apologize for the inconvenience this may have caused you.
Please let me know if you have any other questions or concerns!
Best Regards,
Suzanne
Boxwave Customer Service
www.boxwave.com
Well, there you have it. The Boxwave devices will not work with the SMT5600. :cry:
I'm trusting that the company will take back my friend's device and perhaps pay for shipping - too much to ask for?
Does anyone else know of a car charger for USB devices like the SMT5600?