Mike Temporale
06-04-2004, 09:00 PM
<div class='os_post_top_link'><a href='http://story.news.yahoo.com/news?tmpl=story2&u=/ap/20040604/ap_on_hi_te/mobile_phone_rage' target='_blank'>http://story.news.yahoo.com/news?tmpl=story2&u=/ap/20040604/ap_on_hi_te/mobile_phone_rage</a><br /><br /></div><i>"Your cell phone company knows you hate it. Mobile phone service was the second-lowest ranked industry — beating only cable providers among the 40 rated — in the University of Michigan's newest customer satisfaction index. And there's more: mobile companies were the No. 2 sector in complaints last year to Better Business Bureaus, dropping from first place in 2002. Only auto dealers did worse."</i><br /><br /> 8O Ok, we all talk about how bad some of the carriers are, but second place in terms of complaints! Wow, that's bad. Read the full story for some pretty good examples of poor customer service.