Originally Posted by jpf
If you can return a laptop with only 4 dead pixels then you are lucky. I'm positive I've seen 'smallprint' on various lcd screens purchases which set the minimum at 8! My Toshiba (laptop)came with 1 and I almost felt lucky about that.
Before purchasing anything online, I make sure that I can return it should something be wrong. That always mostly leaves me with few retailers to choose from, but it's worth it considering the risk of receiving something defective. I wanted to purchase a laptop from PCConnection.com and this is the response I got from them following my inquiry regarding deadpixels:
Thank you for contacting us. We must follow the manufacturers' policies in
cases such as this. Sony does not consider a notebook defective unless it
has a minimum of 10 dead pixels. If you were to receive a unit with 10 or
more dead pixels, you could return it to us refund or exchange.
In this case, you're probably out of luck. But most of the major retailers have a flexible return policy. So you have to be careful and ask before purchasing.