The following is an excerpt from Handango customer service email I've removed the names and order numbers for privacy:
Response (x) 04/15/2003 10:32 AM
Your order number x, was not purhcased on www.handango.com, but on the PPC Thoughts site. Again, we are still correcting the My Purchases link and should have this resolved shortly. Please check back later.
Thank you!
Customer (24va) 04/15/2003 12:38 PM
>Sorry misunderstood your previous response, thought you were saying none of
>the order numbers listed were purchased through handango. For order number
>x it does not count because the purchase origninated from PPCThoughts
>link to Handango?
>
Response (x) 04/15/2003 12:40 PM
That is correct. All purchases MUST be made and originate on www.handango.com.
Customer (24va) 04/15/2003 12:54 PM
>Will keep that in mind for future purchases. But can you do me a favor and
>check this forum post out:
And when you click on the link to Handango it appears that you are ordering
straight from Handango.
>
Discussion Thread
Response (x) 04/15/2003 12:57 PM
I apologize for the confusion. Because they are one of our affiliates, it actually is being placed from their site since that is where you started at.
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