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  #1  
Old 11-21-2006, 05:00 PM
Aaron Roma
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Default Zune Marketplace Song Playback Issue?

http://www.zunescene.com/forums/index.php?topic=2451.0

"When I have headphones plugged in, I'd say once out of every 5 songs the Zune starts skipping. Pausing the song in and out. Most of the time it fixes itself after say, about 15 seconds, and continues on with the song."

http://www.zunescene.com/forums/index.php?topic=2451.0
http://www.zunescene.com/forums/index.php?topic=2838.0

There have been some reports over at Zune Scene of users experience playback issues with songs downloaded from Zune Marketplace.  Particularly, the issue is the songs appearing to "skip" at the beginning of playback.  This issue appears to only affect songs download from the Marketplace, not import or ripped tracks.  Personally I've not seen this, but I've done very little downloading from the Marketplace.  Check out the above links for the relative posts.  Have any of you experienced this skipping issue?

 
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Old 11-21-2006, 05:03 PM
David Tucker
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Every single one of my tracks is a download and I haven't seen this myself.
 
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Old 11-21-2006, 05:18 PM
Dyvim
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4th generation iPods have a similar issue that occurs when playing back Apple lossless tracks. I think it's because decoding the lossless tracks is so CPU intensive that sometimes it can't keep up with the playback. Since this is reported only with DRM-d tracks on Zune, it may be a similar type of issue - the device is having trouble decrypting the DRM-d tracks fast enough for playback.
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Old 11-21-2006, 05:19 PM
-james-
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Everything on my Zune is subscription content (i.e., Zune Pass) from Zune Marketplace. About 1700 songs. Every few songs, the Zune will start skipping at the beginning of the song during hard drive activity. At this time, the UI also becomes unresponsive/sluggish. Restart the song and it plays fine. The Zune is stationary when this is happening and it's battery charge level doesn't seem to matter.

I've called Microsoft twice, and their only suggestion is to replace the hardware. Replacement should be here today.

The Zune is apparantly based on the Gigabeat S. There are also reports of that device skipping with PlaysForSure subscription content.
 
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  #5  
Old 11-22-2006, 12:15 AM
gshocker
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I found the same issue with my unit. It turned out that my first unit had a few other problems so I returned it to the store and got another one. All of the problems vanised except for this one. It does seem to be an issue that has nothing to do with the file itself since I can replay the file and it doesn't have any studdering.

Hope this is something that Microsoft looks into quick as it can be anoying. I do not have this problem with songs that I have ripped so it must have something to do with the DRM.
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Old 11-22-2006, 07:19 PM
bbell37968
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Default Songs skipping

I have only subscription content on my Zune (my primary reason for purchasing it over other choices), and I am experiencing the skipping issue described by others. It appears only to occur when playing from one song to another (as in a playlist or playing through songs on an album), not when I initially select a song. It happens at least 50% of the time in this scenario. I have perhaps 5GB of subscription music on the device. I have not yet contacted Microsoft, but I suspect this is not related to a hardware failure, and am quite concerned hearing of the experiences of others in terms of lack of resolution.
 
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  #7  
Old 11-26-2006, 02:05 PM
mds32767
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Default Same problem - additional info

Problems I have during the first several seconds on playback (all my music is from Marketplace)

-Track time display counter does not increment
-Unable to adjust volume
-Unable to advance track
-If screen is off it will not come back on
-Interface generally not responsive
-Tracks skip like crazy

Usage Pattern:

-I always listen to music on shuffle mode.
-Again, all music is from Zune Marketplace
-Happened when I had 1GB on disk; happens with it full.

And it chokes when wireless is turned on. Seen a lot of reports of that but not as important as standard playback problems.

Haven't done a legit test yet but my battery life seems to be way under 10 hr estimate. All shuffle and no wireless. Screen on for say 60 seconds per hour of playback.
 
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