"LogMeIn, Inc. has announced a new software that enables customer care representatives at wireless carriers, IT support organizations and corporate IT departments to quickly and securely access and remote control smartphones to diagnose and fix problems – or even train end users. LogMeIn Rescue Mobile, the newest software-as-a-service (SaaS) in LogMeIn's growing family of IT support services, is the first web-based service that enables technicians to remotely access and take control of a smartphone – and optionally the connected PC - simultaneously. Technicians have a replica of the smartphone on their computer screen and can push buttons, manipulate the screen and control the device as if it were in their own hands." I've been using LogMeIn for just over a year now and I've been very pleased with the service. Adding mobility into the mix is a great next step and an addition that I am really looking forward to. It would make a great addition to the existing mobile management tools built into Exchange. Unfortunately, I can't find any mention of this on the LogMeIn site.
I'll be watching and post more details when I find them.
LogMeIn Adds Remote Administration for Windows Mobile
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