11-03-2006, 02:11 AM
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Pupil
Join Date: Nov 2006
Posts: 20
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ActiveSync error: Can't sync my Samsung i320N
Just got my new Samsung i320N and every time I try to sync it, via USB port, my desktop computer (Win XP SP2 - brazilian portuguese) resets. Tried on another Win XP computer and the same thing happened. It happens right after ActiveSync starts and pops up a message saying something like "Retrieving (or receiving) configuration". Then i see my Bios screen coming up, and my WinXP restarting again.
When I plug the device in the USB port, Win XP recognizes it, install its driver and tells me it's ready to be used. Then ActiveSync is automaticaly opened and... guess what?? Restart again. The phone keeps normal, without any message. Same thing happened with ActiveSync 4.1, 4.2 and 4.5b (reseting the computer after each instalation).
My computer bluetooth adaptor is still coming, so no bluetooth sync for while.
HELP ME PLEASE!!
Thanks.
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11-03-2006, 04:47 AM
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Editor Emeritus
Join Date: Aug 2006
Posts: 11,180
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Please don't cross post your messages in our forums. I have removed the other thread. Let's keep ann the discussion in one place. 
Sounds to me like there's something wrong on your desktop. Perhaps a short? or maybe just a simple faulty connector inside your desktop.
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"I have no special talents, I am only passionately curious" - Albert Einstein |
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11-03-2006, 06:03 AM
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Contributing Editor
Join Date: Aug 2006
Posts: 5,160
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Re: ActiveSync error: Can't sync my Samsung i320N
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Originally Posted by glaucobg
Tried on another Win XP computer and the same thing happened.
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I too would like to blame the computer, but amazed that two computers show the same problem. I would have blamed messed up driver install on the PC but two PCs having the same problem is odd.
Do you have access to another Smartphone or Pocket PC device? At the very least, do you have another USB sync cable?
Or maybe you have no option but to wait for the Bluetooth sync. |
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11-03-2006, 06:29 AM
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Editor Emeritus
Join Date: Aug 2006
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Wonder if it has something to do with the language pack. Was the other PC you used the same language?
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11-03-2006, 03:19 PM
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Pupil
Join Date: Nov 2006
Posts: 20
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Re: ActiveSync error: Can't sync my Samsung i320N
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Originally Posted by Kris Kumar
Quote:
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Originally Posted by glaucobg
Tried on another Win XP computer and the same thing happened.
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I too would like to blame the computer, but amazed that two computers show the same problem. I would have blamed messed up driver install on the PC but two PCs having the same problem is odd.
Do you have access to another Smartphone or Pocket PC device? At the very least, do you have another USB sync cable?
Or maybe you have no option but to wait for the Bluetooth sync. |
I had a Toshiba e805, and it was working fine with ActiveSync.
I don't have another USB sync cable, but the same cable works well when I use the phone as a storage card.
I'm totally lost! |
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11-03-2006, 03:25 PM
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Pupil
Join Date: Nov 2006
Posts: 20
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Quote:
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Originally Posted by Jerry Raia
Wonder if it has something to do with the language pack. Was the other PC you used the same language?
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Yes, the other PC has the same language, brazilian portuguese, but i've never seen a sync problem caused by language incompatibility in any forum.
Anyway, i'll try another PC with a english windows. I'll try everything i can do. :?
Thanks. |
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11-03-2006, 03:30 PM
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Editor Emeritus
Join Date: Aug 2006
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It is just a stab in the dark. Eliminate as many things as possible.
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11-03-2006, 03:31 PM
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Pupil
Join Date: Nov 2006
Posts: 20
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Quote:
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Originally Posted by Mike Temporale
Please don't cross post your messages in our forums. I have removed the other thread. Let's keep ann the discussion in one place.
Sounds to me like there's something wrong on your desktop. Perhaps a short? or maybe just a simple faulty connector inside your desktop. |
Ok Mike, sorry for the inconvinience. Keeping things in one place is realy better.
But, regarding to the faulty connector... i don't think so, as i already tried another computer and nothing happened.
Thanks. |
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11-04-2006, 04:21 AM
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Contributing Editor
Join Date: Aug 2006
Posts: 5,160
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If it happens with the English desktop also, then I would say it is time to hard-reset the Smartphone. What do you think guys?
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11-04-2006, 05:56 AM
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Editor Emeritus
Join Date: Aug 2006
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Yeah that would be my next suggestion as well. 
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Linear Mode
