Got Me A Cavalier - Let's Open That Box

[ptan55]

Originally Posted by Mike Temporale

Well, I'm going to have to disagree on this one. HTC's driver works just fine on their phone. I get all the letters I expect when I type an email with it. The problem is that your app doesn't get what you are expecting. This type of thing has been going on for a while. John Cody and I spent a lot of time figuring out the key sequences returned for different keyboarded devices a while ago.

Your program assumes that a given escape sequence means a specific key. And on the average keyboard that's true. On HTC's implmentation it's not. It's also not the same for other mobile devices keyboards. Sorry, but until there is a standard keyboard driver for Windows Mobile, I expect this won't be changing. You can wait for HTC to change things, but just don't hold your breath.

I had written to Mobimate about this and got the following reply.
Looks like they believe that HTC has a patch for you. Unfortunately I have not been able to get HTC to reply to my emails. Their support really stinks...

Peter

---------- Forwarded message ----------
From: MobiMate Customer Care <support@mobimate.com>
Date: Oct 31, 2007 12:16 PM
Subject: RE: Support Ticket
To: pt55


Dear Peter,
Thank you for getting back to us.

Please contact HTC on this matter. They have come up with a solution to this problem which is not unique to our WorldMate.
Let us know if you require any further assistance.
Please include previous correspondence.


Regards,
Adir
Customer Care Representative
Please visit us at: www.MobiMate.com
______________________________

To: MobiMate Customer Care
Subject: Re: Support Ticket


Hi there

I just upgraded the ROM for the Dopod C730 to ver RUU_Cavalier_DOPODASIA_WWE_1.16.707.7_1.43.50.00_108

And as a result I needed to reinstall Worldmate

After the ROM upgrade, neither the Free version or Pro version of Worldmate works anymore.



When I try to enter the email address, the number keys are forced on. So, I cannot type "T" and get "3" instead (even after I hit the Fn key to try to force it to alpha mode)

Thanks
Peter

[ptan55]

Originally Posted by Mike Temporale

Well, I'm going to have to disagree on this one. HTC's driver works just fine on their phone. I get all the letters I expect when I type an email with it. The problem is that your app doesn't get what you are expecting. This type of thing has been going on for a while. John Cody and I spent a lot of time figuring out the key sequences returned for different keyboarded devices a while ago.

Your program assumes that a given escape sequence means a specific key. And on the average keyboard that's true. On HTC's implmentation it's not. It's also not the same for other mobile devices keyboards. Sorry, but until there is a standard keyboard driver for Windows Mobile, I expect this won't be changing. You can wait for HTC to change things, but just don't hold your breath.

I had written to Mobimate about this and got the following reply.
Looks like they believe that HTC has a patch for you. Unfortunately I have not been able to get HTC to reply to my emails. Their support really stinks...

Peter

---------- Forwarded message ----------
From: MobiMate Customer Care <support@mobimate.com>
Date: Oct 31, 2007 12:16 PM
Subject: RE: Support Ticket
To: pt55


Dear Peter,
Thank you for getting back to us.

Please contact HTC on this matter. They have come up with a solution to this problem which is not unique to our WorldMate.
Let us know if you require any further assistance.
Please include previous correspondence.


Regards,
Adir
Customer Care Representative
Please visit us at: www.MobiMate.com
______________________________

To: MobiMate Customer Care
Subject: Re: Support Ticket


Hi there

I just upgraded the ROM for the Dopod C730 to ver RUU_Cavalier_DOPODASIA_WWE_1.16.707.7_1.43.50.00_108

And as a result I needed to reinstall Worldmate

After the ROM upgrade, neither the Free version or Pro version of Worldmate works anymore.



When I try to enter the email address, the number keys are forced on. So, I cannot type "T" and get "3" instead (even after I hit the Fn key to try to force it to alpha mode)

Thanks
Peter