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  #21 (permalink)  
Old 08-01-2007, 03:23 AM
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Originally Posted by hokie36 View Post
When reviewing the Cavalier, please try out MS Live Search, Yahoo! Go, and Worldmate. A few of the users of the Dopod C730 are having input issues with these programs. I have tried to get support from the application developers with the issue but have not had much luck. The Yahoo! Go support has been useless telling me that my device isn't supported even though they have it listed with its own download page. I would think having these issues brought up in a review here would help us speed along the resolution process.

The issue is when typing in certain text fields, you are unable to input letters if that key also has a number or certain symbols associated with it using the FN key. As an example, typing in "123 Jeff Rd" would input "123 J155 34". There is a user over at the HoFo forums that has tried on a C630 and says that it suffers from this same input bug as the Dopod C730.

It would be great to get more exposure on this issue and figure out where the problem lies.
DITTO. I've got the 630 and have this text input problem in the named applications. However when I attempt to input any letters that also have numbers on the keys, I don't get the numbers, the phone just beeps at you like "hey you idiot, you're only supposed to put letters here and you are typing in numbers!". Given how one of the 'features' of SM/WM6 Standard devices is 'smart' field input where it automatically changes from text to numbers and vice versa based on the field you are entering data into, I'd be shocked if this weren't just a generic WM6 Standard issue and not device specific.

No way around it that I can figure out.

VERY FRUSTRATING and it would be GREAT to get some real attention to this shortcoming.
 
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  #22 (permalink)  
Old 08-02-2007, 12:05 AM
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Originally Posted by MarkS View Post
Does the Cavalier use the same accessories as the Dash. Can you use the same charger, car chanrger and, battery (as a spare). If the battery size is the same, perhaps we can use the Seidio extended battery, which is 1300.
I'm not sure about the battery but the answer on the charger accessories is a definite yes as both the dash and the cavalier just use a mini-usb based port for power/charging (most/a lot of phones these days do that now).

I too would be interested in knowing if the Seidio battery would work though.
 
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  #23 (permalink)  
Old 08-02-2007, 02:50 AM
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Originally Posted by dwhitney View Post
DITTO. I've got the 630 and have this text input problem in the named applications. However when I attempt to input any letters that also have numbers on the keys, I don't get the numbers, the phone just beeps at you like "hey you idiot, you're only supposed to put letters here and you are typing in numbers!". Given how one of the 'features' of SM/WM6 Standard devices is 'smart' field input where it automatically changes from text to numbers and vice versa based on the field you are entering data into, I'd be shocked if this weren't just a generic WM6 Standard issue and not device specific.

No way around it that I can figure out.

VERY FRUSTRATING and it would be GREAT to get some real attention to this shortcoming.
You may be right about the WM6 issue. I do not think I've heard of any Vox users having the input bug, but both Cavalier platforms (Dopod C730 & HTC S630) along with the HTC Mogul have been reported as having these input issue with the hardware keyboards. BTW...Pocketnow.com did a review and mentioned this as one of the "Cons" and bugs of the phone.
 
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  #24 (permalink)  
Old 08-02-2007, 06:49 PM
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Originally Posted by dwhitney View Post
I too would be interested in knowing if the Seidio battery would work though.
No luck on that one. Sorry.
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  #25 (permalink)  
Old 08-02-2007, 06:52 PM
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Ok, to answer your ongoing keyboard concerns. There is nothing wrong or buggy about the keyboard on the cavalier. The problem is in how the software handles the keyboard. Each keyboard is different and applications need to be updated to handle this. This was highlighted a while back with the guys from SOTI and the problems they had. If you're having problems with an application and how it interacts with the keyboard, you'll need to talk with the developer. There's nothing HTC or Microsoft can do to help it out.

Well, Microsoft could make the keyboard controls more universal so each manufacturer would be the same, but that's another issue.
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  #26 (permalink)  
Old 08-04-2007, 10:51 PM
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Originally Posted by Mike Temporale View Post
There's nothing HTC or Microsoft can do to help it out.
Except in this particular case one of the offending applications is Microsoft's Live Search for Mobile of all things! A windows mobile specific app written by microsoft to run on a MS operating system and it doesn't work right? Imagine that...
 
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  #27 (permalink)  
Old 08-08-2007, 12:42 AM
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Originally Posted by Mike Temporale View Post
Ok, to answer your ongoing keyboard concerns. There is nothing wrong or buggy about the keyboard on the cavalier. The problem is in how the software handles the keyboard. Each keyboard is different and applications need to be updated to handle this. This was highlighted a while back with the guys from SOTI and the problems they had. If you're having problems with an application and how it interacts with the keyboard, you'll need to talk with the developer. There's nothing HTC or Microsoft can do to help it out.

Well, Microsoft could make the keyboard controls more universal so each manufacturer would be the same, but that's another issue.

The problem is not up to the application developers to solve, this is clearly HTC's fault and their matter to solve. I just wrote test app with just some text boxes in it. I tested the info received by my application from the OS by pressing several letters on my S630 keyboard and several of them are wrong. I press the "u" and I get the key code for the right navigation pad key while "h" generates a key press code for the up button and "n" sends the keycode for the down button. I'm getting all this while I have the text input method set to "abc" as evidenced by the "abc" in the upper right corner. "L" generates the key code for return.
 
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  #28 (permalink)  
Old 08-14-2007, 02:36 PM
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Well, I'm going to have to disagree on this one. HTC's driver works just fine on their phone. I get all the letters I expect when I type an email with it. The problem is that your app doesn't get what you are expecting. This type of thing has been going on for a while. John Cody and I spent a lot of time figuring out the key sequences returned for different keyboarded devices a while ago.

Your program assumes that a given escape sequence means a specific key. And on the average keyboard that's true. On HTC's implmentation it's not. It's also not the same for other mobile devices keyboards. Sorry, but until there is a standard keyboard driver for Windows Mobile, I expect this won't be changing. You can wait for HTC to change things, but just don't hold your breath.
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  #29 (permalink)  
Old 08-18-2007, 09:43 PM
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Quote:
Originally Posted by Mike Temporale View Post
Well, I'm going to have to disagree on this one. HTC's driver works just fine on their phone. I get all the letters I expect when I type an email with it. The problem is that your app doesn't get what you are expecting. This type of thing has been going on for a while. John Cody and I spent a lot of time figuring out the key sequences returned for different keyboarded devices a while ago.

Your program assumes that a given escape sequence means a specific key. And on the average keyboard that's true. On HTC's implmentation it's not. It's also not the same for other mobile devices keyboards. Sorry, but until there is a standard keyboard driver for Windows Mobile, I expect this won't be changing. You can wait for HTC to change things, but just don't hold your breath.
The problems are in managed applications only. So being able to enter text into a native non-managed application like the pocket outlook client is not the same as entering text into a managed application. Clearly something is broken in the interface layer(s) between the OS and managed applications. The very same managed applications work just fine on the S620 so there is no reason why HTC can't fix whatever is broken in the S630.
 
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  #30 (permalink)  
Old 12-05-2007, 04:56 PM
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Quote:
Originally Posted by Mike Temporale View Post
Well, I'm going to have to disagree on this one. HTC's driver works just fine on their phone. I get all the letters I expect when I type an email with it. The problem is that your app doesn't get what you are expecting. This type of thing has been going on for a while. John Cody and I spent a lot of time figuring out the key sequences returned for different keyboarded devices a while ago.

Your program assumes that a given escape sequence means a specific key. And on the average keyboard that's true. On HTC's implmentation it's not. It's also not the same for other mobile devices keyboards. Sorry, but until there is a standard keyboard driver for Windows Mobile, I expect this won't be changing. You can wait for HTC to change things, but just don't hold your breath.
I had written to Mobimate about this and got the following reply.
Looks like they believe that HTC has a patch for you. Unfortunately I have not been able to get HTC to reply to my emails. Their support really stinks...

Peter

---------- Forwarded message ----------
From: MobiMate Customer Care <support@mobimate.com>
Date: Oct 31, 2007 12:16 PM
Subject: RE: Support Ticket
To: pt55


Dear Peter,
Thank you for getting back to us.

Please contact HTC on this matter. They have come up with a solution to this problem which is not unique to our WorldMate.
Let us know if you require any further assistance.
Please include previous correspondence.


Regards,

Adir
Customer Care Representative
Please visit us at: www.MobiMate.com
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To: MobiMate Customer Care
Subject: Re: Support Ticket


Hi there

I just upgraded the ROM for the Dopod C730 to ver RUU_Cavalier_DOPODASIA_WWE_1.16.707.7_1.43.50.00_108

And as a result I needed to reinstall Worldmate

After the ROM upgrade, neither the Free version or Pro version of Worldmate works anymore.




When I try to enter the email address, the number keys are forced on. So, I cannot type "T" and get "3" instead (even after I hit the Fn key to try to force it to alpha mode)

Thanks
Peter

 
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