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  #31 (permalink)  
Old 05-28-2006, 09:55 PM
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Quote:
Originally Posted by JMac
The backup status of my notebook that I started yesterday:
Your Backup contains: 1,140 MB (29,090 files)
Awaiting Backup: 962 MB (428 files)
Whoa - before I even got those numbers posted, it changed and is more correct now.
There are some bugs in their client software related to calculating backup size - there's supposed to be a new release of the software coming out soon that will address that.
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  #32 (permalink)  
Old 05-28-2006, 10:00 PM
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Quote:
Originally Posted by JMac
I've been using the Carbonite trial on my notebook PC, which is connected to my desktop PC wirelessly via my home network, for a few days now...Has anyone else run into any such strange problems on a PC that is networked to the PC you are running Carbonite on?
That's quite a bizarre problem - you say your laptop is connected wirelessly to your PC, rather than a router. Does that mean you're doing a peer to peer ad hoc network and your laptop is using your desktop PC for Internet access? I wanted to clarify that point before going any further, because that type of setup is certainly not "normal". ;-) I have Carbonite installed on a Windows XP Professional computer and have had no problems with any of my other machines on the same network, though they're all connected to the same router.
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  #33 (permalink)  
Old 05-28-2006, 10:04 PM
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Quote:
Originally Posted by dan.carter
So, let me see if I understand this. No one at the company can look at data without upper management. And I'm supposed to believe that my data is more secure being looked at by upper management? Why would anyone in the company EVER be allowed to access MY data for ANY reason?
No no no, I explained that badly. I'll ask Swami to explain, but my understanding is that your data is completedly encrypted, and that no one can access it UNLESS you, the user, somehow forget your password and can't authenticate to get at your data, and you contact Carbonite and say "I need my data" THEN it kicks off some sort of a procedure whereby someone at Carbonite can decrypt your data. I'm sure Swami can explain it better...

Here's a Q&A from their FAQ:

Is Carbonite really secure? Can anyone else, such as employees of Carbonite, see my backed up data?
Carbonite encrypts the data on your PC before it leaves your PC, so it just becomes a mishmash of unintelligible ones and zeros. In addition, the encrypted data is encrypted again using the same kind of SSL connection that most online merchants use for credit card information.So it’s really double encrypted. This combination makes our security comparable to what you would get with online banking or online bill-paying services – pretty strong stuff.So long as you do not disclose your password, your data is safe. If a court order forced us to turn over your backup files, they’d have a very hard time breaking the encryption.Frankly, it would be a lot easier to get a search warrant and take computer! Our reputation and business depends on protecting your data, so it’s a top priority for our engineers.
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  #34 (permalink)  
Old 05-28-2006, 10:12 PM
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Quote:
Originally Posted by ctmagnus
Does it work with drive-letter integration? Ie, is it able to integrate with backup solutions such as Handy Backup?
What do you mean by "drive letter integration" - you mean like network-mapped drives? No. Carbonite isn't going to let someone back up their entire network of computers for $5 a month. ;-)
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  #35 (permalink)  
Old 05-28-2006, 10:29 PM
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Quote:
Originally Posted by Jason Dunn
Quote:
Originally Posted by JMac
I've been using the Carbonite trial on my notebook PC, which is connected to my desktop PC wirelessly via my home network, for a few days now...Has anyone else run into any such strange problems on a PC that is networked to the PC you are running Carbonite on?
That's quite a bizarre problem - you say your laptop is connected wirelessly to your PC, rather than a router. Does that mean you're doing a peer to peer ad hoc network and your laptop is using your desktop PC for Internet access? I wanted to clarify that point before going any further, because that type of setup is certainly not "normal". ;-)
No, Jason - please check my post:
Quote:
Originally Posted by JMac
...I've been using the Carbonite trial on my notebook PC, which is connected to my desktop PC wirelessly via my home network, for a few days now. ...
It is connected wirelessly via the home network - which is through a Linksys WRT54G Wireless-G Broadband router

Quote:
I have Carbonite installed on a Windows XP Professional computer and have had no problems with any of my other machines on the same network, though they're all connected to the same router.
Well, what I posted earlier is exactly what I am seeing. And it is reproducible every time. Without the notebook powered on, the desktop problem does not exist; with the notebook started but Carbonite not connected, the problems on the desktop do not exist; but as soon as I permit Carbonite to connect the desktop starts choking with the same error messages every time.

I just sat here at my desk with the desktop PC on in front of me and the notebook PC in my lap. I replicated it four separate times between reading your post and posting this. There is no mistake here. Direct correlation.

Perhaps something in my particular system configuration is just different enough from yours to cause a different reaction; my MSSQL Server or something else along that line.

But Carbonite is defintely the source of the error messages and the malfunctioning of my desktop PC.

Just because you are not having a problem with your setup does not certify that one does not exist! :wink:

Equipment:

HP Pavilion Desktop PC, XP Pro w/SP2 and all MS updates, Intel Pentium 2.8 GHz Dual Core processor w/HT, 1.5 GB RAM.

Dell Inspiron 8600 Notebook PC, XP Pro w/SP2 and all MS updates, Intel Pentiom Centrino 1.4 GHz processor w/1MB cache, MICRO FLIP CHIP PIN GRID ALIGNMENT, onboard wireless chip but connecting instead with a Linksys WPC11 wireless notebook adapter card.

Linksys Model WRT54G Ver 5 Wireless-G Broadband Router w/ WPA-TKIP, NAT, & SPI security .
 
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  #36 (permalink)  
Old 05-28-2006, 10:59 PM
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Definitely sounds like a problem for you and tech support to debug, I've never heard of such a thing...
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  #37 (permalink)  
Old 05-29-2006, 03:40 PM
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External drives:

http://www.carbonite.com/faqs.aspx#what_does_it_backup

"Carbonite does not currently back up files that are larger than 2GB in size, removable hard drives (e.g., USB drives) or mapped network drives."

My apologies for not realizing this sooner, I would have mentioned it in my article if I had known. I don't keep any unique data on external hard drives (they're more prone to failure in general than internal drives), I only use them for backup, so this issue never came up in my testing. I personally think it's a little weak for Carbonite not to back up external drives, unlimited should be unlimited.
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  #38 (permalink)  
Old 05-29-2006, 06:25 PM
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Quote:
Originally Posted by Jason Dunn
External drives:

http://www.carbonite.com/faqs.aspx#what_does_it_backup

"Carbonite does not currently back up files that are larger than 2GB in size, removable hard drives (e.g., USB drives) or mapped network drives."

My apologies for not realizing this sooner, I would have mentioned it in my article if I had known. I don't keep any unique data on external hard drives (they're more prone to failure in general than internal drives), I only use them for backup, so this issue never came up in my testing. I personally think it's a little weak for Carbonite not to back up external drives, unlimited should be unlimited.
Thast may well have been the reason for the backup size calculation difference in my case, Jason. My notebook PC has a 40 GB internal, and a 40 GB Seagate external drive - I have mostly images and audio on the external drive and was including that in my backup.
 
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  #39 (permalink)  
Old 06-01-2006, 01:24 AM
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Join Date: Aug 2006
Posts: 578

Quote:
Originally Posted by Jason Dunn
External drives:

http://www.carbonite.com/faqs.aspx#what_does_it_backup

"Carbonite does not currently back up files that are larger than 2GB in size, removable hard drives (e.g., USB drives) or mapped network drives."

My apologies for not realizing this sooner, I would have mentioned it in my article if I had known. I don't keep any unique data on external hard drives (they're more prone to failure in general than internal drives), I only use them for backup, so this issue never came up in my testing. I personally think it's a little weak for Carbonite not to back up external drives, unlimited should be unlimited.
Hmm...because my main computer has a relatively small hard drive, I have set up My Documents on an external drive. The drive letter is G:, but when I click My Documents I automatically go there because Windows XP knows that's where My Documents is.

Will I be able to back up my files located there?
 
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  #40 (permalink)  
Old 06-01-2006, 03:57 AM
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Quote:
Originally Posted by bbarker
Hmm...because my main computer has a relatively small hard drive, I have set up My Documents on an external drive...Will I be able to back up my files located there?
No, unfortunately you can't. :-( Here's another alternative, I don't know how good it is: http://www.jungledisk.com/
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