02-21-2005, 08:57 AM
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Magi
Join Date: Dec 2007
Posts: 2,137
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Tech help--New hard drive
So I've filled the 30+120 gigs that I have, and I went out to Best Buy and got a new 160 gig to replace the 30 (primary). I also got Norton Ghost, since that seems to be the program to use for copying a drive. I used the drive copy feature, put the new drive in the primary slot and the old one as secondary, switched the jumper settings, restarted my computer....and got a big fat error! I don't remember exactly but something about hard drive not being configured correctly, windows can not read boot drive. I have tried it with the jumper settings on both master/slave and cable select, same error both times. I also tried booting with JUST the new drive connected, that time I couldn't even get it to load past the Dell splash screen to give me the error message.
I can't find anything on Norton's web site or the hard drive manufacturer's site to help me, so I figured I'd turn to Geek Central here before I break down and take the damn thing back to the store. I find myself wondering if I would have this problem if I'd spent the extra bucks for a Western Digital instead of getting the Hitachi with the $60 rebate.
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02-21-2005, 04:17 PM
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Intellectual
Join Date: Feb 2003
Posts: 256
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Does your motherboard support drives > 127MB?
What OS are you using, and what service pack level? Forget a 160MB hard drive if you're using Windows 9x. If you're using win2k, make sure you have at least SP3, and you've enabled the EnableBigLBA doubleword at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\atapi\Parameters.
The easiest method to solve the problem would be to get an IDE controller card that supports large hard drives.
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02-21-2005, 04:32 PM
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Magi
Join Date: Dec 2007
Posts: 2,137
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I thought it was 137? Anyway I'm pretty sure it does, I'm running XP SP2. Windows recognizes the drive at its full size when its installed as a slave, it just won't boot from it.
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02-21-2005, 06:35 PM
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Intellectual
Join Date: Feb 2003
Posts: 256
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I'll assume that your BIOS has proper support for the hard drive - it sound like it does, but it's always a good idea to check for a BIOS update.
The last time I used Norton ghost to clone a WinXP hard drive, I wound up with a primary drive recognized as D:, rather than C: I solved the problem by using the Ghost software from a DOS disk. I fdisk'ed the drive using a Win98 boot floppy, than I booted from a Ghost boot disk and cloned the drive. I always run chkdsk afterwards, since the system information for the hard drive will be wrong. Works fine that way.
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02-21-2005, 09:51 PM
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Magi
Join Date: Dec 2007
Posts: 2,137
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What do you mean, the system information for the hard drive will be wrong?
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02-21-2005, 10:30 PM
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Intellectual
Join Date: Feb 2003
Posts: 256
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Information such as the type of hard drive and the amount of free space are different when you change the hard drive. Chkdsk will correct that problem.
A few weeks ago I cloned a new hard drive under Windows 2k using the included Maxtor software. Things were mostly ok, except that my AV and firewall software didn't work. I wound up using the Ghost boot disks. It's also important to not use the Win2k or WinXP disk partition utilities when creating a partition, or you'll wind up with the wrong drive letter. No need to format, just partition. Things get rather hairy when you no longer have a C: drive.
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