[Jerry Raia]

http://www.theinquirer.net/?article=23143

"IF THE MOBILE industry were faced with selling a product such as Kentucky Fried Chicken, they'd probably label it as 'hot dead chicken', according to David Hytha from T-Mobile. He was speaking at the World Handset Forum in Amsterdam (Netherlands) where the challenges facing all those involved with selling handsets were being heavily debated."

This is worth reading just to see where mobile operators rank in comparison to the post office with regard to customer service. I think that drove the point home. It's short, give it a read.

[Jerry Raia]

http://www.theinquirer.net/?article=23143

"IF THE MOBILE industry were faced with selling a product such as Kentucky Fried Chicken, they'd probably label it as 'hot dead chicken', according to David Hytha from T-Mobile. He was speaking at the World Handset Forum in Amsterdam (Netherlands) where the challenges facing all those involved with selling handsets were being heavily debated."

This is worth reading just to see where mobile operators rank in comparison to the post office with regard to customer service. I think that drove the point home. It's short, give it a read.

[possmann]

Hey there David - how about offering some COOL :bad-words: PHONES to the consumers??? Like a smartphone OS would be a good start - take a lesson from your HQ in Germany and what they are selling.... :roll: