[cutopia]

I just got one of the red 8 GB zunes about two days ago. It reboots too frequently for my comfort while playing songs (at least once per hour, I haven't kept a close count). The majority of the reboots have been while playing songs from the zune marketplace, but that's what I've played the most so far.

The only thing I found on the zune site was an article saying to update to the latest firmware, etc... but of course mine is already fully up to date.

My husband has a black 8 GB zune that he bought a couple months ago and it has only rebooted once the whole time he's had it and not while playing a song (it happened when he was trying to send a song to me).

So maybe it is the new colors that are bad?

[cutopia]

I just got one of the red 8 GB zunes about two days ago. It reboots too frequently for my comfort while playing songs (at least once per hour, I haven't kept a close count). The majority of the reboots have been while playing songs from the zune marketplace, but that's what I've played the most so far.

The only thing I found on the zune site was an article saying to update to the latest firmware, etc... but of course mine is already fully up to date.

My husband has a black 8 GB zune that he bought a couple months ago and it has only rebooted once the whole time he's had it and not while playing a song (it happened when he was trying to send a song to me).

So maybe it is the new colors that are bad?

[Jason Dunn]

Originally Posted by cutopia

So maybe it is the new colors that are bad?

I don't think that's quite it either, because one of my Zunes is the original green Zune, and it reboots just as much (if not more) than the red Zune. Hang tight, I know they're looking into this issue...

[cutopia]

Good news for your two Zunes... something I did recently fixed mine.

A new update was apparently just released both for the PC and the Zune firmware. Unfortunately, I'm not sure that was what fixed it because I was in the middle of trying another fix.

So if the firmware update still doesn't fix your Zune's, try this other thing I did:

1. drained the Zune's battery completely
2. plugged it back in to a rear USB port and keep it plugged in until fully charged (battery indicator green)
3. as soon as it regained a wee bit of life while charging, I wiped the whole thing with the key combination (http://support.microsoft.com/kb/927001) and reinstalled the fresh firmware

Once it was fully charged, I put my content back on and then left it running the whole night on repeat playing one of my ripped CDs that used to crash it a lot. I have also tried playing the radio a good bit (it used to crash a lot during this too). So far, it's been solid. So I'm going to tentatively say the problem is fixed.