I spent more than $300 in hopes to have a great working WM5 PDA, but now I am dissapointed. If they don't update WM5, I will reconsider buying Dell electronics. In fact, I am due to buy a new laptop soon. I "was" thinking about buying a Dell but there are a lot of cheap alternatives out there: Acer, Averatec, HP, you name it... I think a lot of people out there paid quite a bit for the WM5 update. Is it really that expensive for DELL to repair the WM5 OS?
I don't know what is worse here: the fact that Dell can't get the upgrade to work or the fact that they are so inept at fixing it that they have given up and are recalling it.
The problem with the NA society is the fact that no one is ever to be blamed for anything, no one is ever responsible for anything and no one ever says how thing are. People are so paranoid that everyone just pussy foots around every issue. Grow up! If someone screws up they should be pointed at and told to fix it. We used to call that fault, responsibility and accountability, now we call it an opportunity for improvement.
I think that the only thing that should and would motivate people to do anything right is plain and honest truth. If Dell screwed up they should be told so, not begged to perhaps consider getting it right again.
What is not good for the platform is dodgy work, what is good for the platform are users who are not willing to stand by as the mediocre product is being passed on as something it is not.
I do not believe it is a bad idea to let Dell know what you want and expect it to fix the problems sometime in the future. I think the timing is in question considering the Rollback provided.
I may be in the minority but am at a loss why most people would want to upgrade to WM5. I realize Powerpoint Mobile and not losing your programs when the battery runs down are benefits but see the drawbacks outweighing them for many users
* longer access & boot times due to programs stored in slower ROM memory
* lack of AS over WiFi
* loss of screen real estate to the soft buttons
* current programs are uncompatible with new OS and some programmers are charging for the upgrade
* plus all the initial problems with the new OS
I plan to hold onto my iPAQ 2210 for a while longer and am getting nervous I will be unable to find a Axim X50v in excellent condition when I am ready to purchase a different device. Until Microsoft "fixes" most of the problems listed above, I dread moving to a WM5 device. For now, I must envy those with WM2003SE devices -- namely my father and brother's Axim X50 Mids.
Has any online petition every changed any position of a company? Just wondering.
Well, we all remember the HP petitions when WM2003SE was first released? Let's hope Dell manages to break tradition.
I'm sorry I don't remember those but I assume by the way you say it that it didn't accomplish very much. Even if a petition dosen't change a company's position it's not like it goes unnoticed. Up front they might pooh pooh the petition but anything that has a potential to affect sales does get noticed. Something must always be said. One doesn't have to rant and rave but something has to be said otherwise companies will think that everyone is happy since nobody is complaining. Forums like this give the community the ability to realize that it's not just me that has a particular problem with a product.
Companies cannot just change policies because some people have issues with its products but the WM5 issue with the x50v has been around for a while and it seems that Dell has bent over backwards not to correct the issues. They give the impression that they put more effort into avoiding the issue than trying to fix it. I don't know if ths petition will accomplish anything but it does make a statement to Dell saying that they blew it and customers are very upset and would like them to fix the problems that they paid so much money for the privilege of having.
I would also hope that Dell would break tradition since the x50v is nice but me, myself and I have given up since we spent too much time trying alone to get the WM5 issues resolved.
... If Dell screwed up they should be told so, not begged to perhaps consider getting it right again.
What is not good for the platform is dodgy work, what is good for the platform are users who are not willing to stand by as the mediocre product is being passed on as something it is not.
This should be any company's true 'bottom line' policy. Nicely said.
...I plan to hold onto my iPAQ 2210 for a while longer ...
That's a really good PDA. I was looking on eBay for one a few days ago, but I remembered that it doesn't have WM5. If it did, I would buy it. The biggest hilight of WM5 for me is not losing data when the battery dies. Plus I like the idea of installing cab files anywhere I want and using the ROM instead of the RAM for storage. I guess I like the idea that WM5 includes D3DM, but that hasn't brought much to the table. That's pretty much it.
reminds me of my falling out with Fujitsu-Siemens and the PocketLOOX 600. What a lesson that was. Broken promises. They succumbed to pressure to produce a WM2003 update that sucked. After 15-months of hell, I tossed it.
I love my h4150 -- 18-months and never once a hard reset.
longer access & boot times due to programs stored in slower ROM memory
A drawback, yes. But considering the advantages that come with persistent storage, the increased general operation time might not be that much of a disadvantage. Furthermore, it's not a significant performance hit - at least, not in my experience. The X50v upgrade would differ otherwise, and I, like many other users, hope that it's patched ASAP.
Quote:
Originally Posted by doughboy
current programs are uncompatible with new OS and some programmers are charging for the upgrade
Change is inevitable, and applications will eventually hit compatibility issues. When Vista is rolled out, I can imagine the same argument being said here. It's a fact of life with platform upgrades. I believe consumers simply have to bite it and move on.
Quote:
Originally Posted by doughboy
I plan to hold onto my iPAQ 2210 for a while longer and am getting nervous I will be unable to find a Axim X50v in excellent condition when I am ready to purchase a different device. Until Microsoft "fixes" most of the problems listed above, I dread moving to a WM5 device. For now, I must envy those with WM2003SE devices -- namely my father and brother's Axim X50 Mids.
A lot of today's Windows Mobile 5.0 devices are actually quite stable. Most of the issues I've seen in the Windows Mobile 5.0 upgrade for the X50v I cannot reproduce on some other devices. My E-TEN M600, for example, is a very snappy device, and it does what I want it to do. That's not to say Windows Mobile 5.0 works in all areas. It's still in dire need of a patch job and I'm hoping the second revision of Windows Mobile 5.0 will bring that.
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I'm sorry I don't remember those but I assume by the way you say it that it didn't accomplish very much. Even if a petition dosen't change a company's position it's not like it goes unnoticed. Up front they might pooh pooh the petition but anything that has a potential to affect sales does get noticed. Something must always be said. One doesn't have to rant and rave but something has to be said otherwise companies will think that everyone is happy since nobody is complaining. Forums like this give the community the ability to realize that it's not just me that has a particular problem with a product.
Agreed. I'm a firm believer in making sure issues are made known, and hopefully, said issues are corrected. Forums are a great medium for that.
Back to the history of HP: a couple of years ago, there were a vast number of petitions floating around - primarily to push for the Windows Mobile 2003SE upgrade for the h1900, h2200, and h4100 series. Many people signed. Many people cried anger. Nothing happened. HP sent out a press release a couple months later with spotty details on why they chose not to release the upgrade, and that was it. Their reputation plummeted soon after. A sad affair, really.
I hope Dell will take users' concerns into consideration. Unless something is done about the current X50/X50v upgrade, the next time they announce that a model will be upgradeable to a new operating system, many people probably won't care much for it. At least, that's how I view this entire situation.
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