[seth]

Originally Posted by Gavino1212

http://www.d20srd.org/ ......stops loading at 4kb on my Dash, and
http://www.d20srd.org/styles/home.css gives me an error saying it cannot be viewed on my decive. Of course I don't know if it's supposed to load on my device or a desktop.

Thanks. (BTW, the home.css is not suppoed to load... only the first URL is the test one).

See, we have a serious defect here with many Dashes. A MSFT has no good way to submit a bug report! I will continue to try to find ways to report this though

[seth]

Originally Posted by Gavino1212

http://www.d20srd.org/ ......stops loading at 4kb on my Dash, and
http://www.d20srd.org/styles/home.css gives me an error saying it cannot be viewed on my decive. Of course I don't know if it's supposed to load on my device or a desktop.

Thanks. (BTW, the home.css is not suppoed to load... only the first URL is the test one).

See, we have a serious defect here with many Dashes. A MSFT has no good way to submit a bug report! I will continue to try to find ways to report this though

[stevenf]

Just wanted to chime in that I also recently got a Dash, and see the same problem.

The URLs I noticed that seem to be affected are macrumors.com and daringfireball.net.

Most sites load fine, but this is very annoying because you don't know if you are just stalled waiting for the network, or if the page is simply never going to load no matter how long you wait.

Who in the world do we report this problem to?

[stevenf]

A few more notes on this:

1. You can work around it by going through a reformatting proxy such as Skweezer or Google Mobilizer. It's a pain in the butt to have to do so though.

2. This is affecting me on a great number of URLs, not just the two I posted.

3. I don't see any correlation to CSS @import specifically.

4. It seems like all WM5 Smartphone devices, not just the Dash, should be affected. Is this true? Any non-Dash Smartphone users willing to try one of these URLs?

5. I really wish I could report this bug. But who do I call? T-Mobile? I don't really want to spend an hour with someone telling me to reset my phone before I can convince them that it's an IE problem. And then what? They report it to HTC who reports it to MS? I'm sure that's going to work out. :?

6. I tried Opera Mini, but it only worked the first time I launched it after installing it. Subsequent attempts to launch Opera Mini fail with some sort of weird midlet error.

[seth]

Originally Posted by stevenf

Who in the world do we report this problem to?

Based on this website:
http://america.htc.com/support/dash/default.html

I sent a bug report to htc_tmobile@htcusainc.com, but I got no answer :-(

Maybe if enough people send a bug report here we will get a response.

Next I will try sending it to info@htcamerica.net. I would advise everyone with this problem to send to both addresses

[stevenf]

Reported. I guess we'll see what happens. Not expecting much, but you never know.

[seth]

HTC says they will NOT fix this problem because:
"You are the only one that we have heard from having this issue"

Please let HTC know if your Dash is defective:

• Tannis_Brown@america.htc.com
• info@america.htc.com

From: Tannis Brown [Tannis_Brown@america.htc.com] on behalf of info [info@america.htc.com]
Sent: Thursday, December 28, 2006 8:29 AM
To: Seth Eliot; info
Subject: RE: BUG REPORT: Some simple web pages fail to load in IE mobile 

Good morning Seth and thank you for contacting HTC America Inc.
I have been able to duplicate this issue on the Dash that I have. I have so far been unable to find the reason that  sites with CSS will not display so, I have engaged my contact at Microsoft for guidance. I will let you know as soon as I hear back.
Thanks, 
Tannis

________________________________________
From: Tannis Brown [mailto:Tannis_Brown@america.htc.com] On Behalf Of info
Sent: Tuesday, January 09, 2007 3:01 PM
To: Seth Eliot; info
Subject: RE: BUG REPORT: Some simple web pages fail to load in IE mobile 

Hello Seth and thank you for contacting HTC America Inc.
We appreciate you brining this to our attention; we are always glad to hear back about our products.  Unfortunately, no browser can fit/support all web pages. Currently, there is a limitation in PIE for CSS sites that may or may not be changed in future releases.
Thanks, 
Tannis


________________________________________
From: Tannis Brown [mailto:Tannis_Brown@america.htc.com] On Behalf Of info
Sent: Wednesday, January 10, 2007 8:46 AM
To: Seth Eliot; info
Subject: RE: BUG REPORT: Some simple web pages fail to load in IE mobile 

Hi Seth, the info that I got was from our developers. You are the only one that we have heard from having this issue (there are entirely too many forums for us to even attempt to monitor). If the issues are brought to us via email (as you have done) or via our Wiki Site, then we have something to work with.
Your report has been noted (we track all emails and issues that come into us and send them off to the groups that work on development) but it is not up to us to modify PIE.

[stevenf]

For what it's worth, T-Mobile's WM6 update for the Dash appears to have resolved this problem for me. Sites that would never finish loading before now load fine.