Have you tried turning off WiFi and Bluetooth and then playing around with the equalizer? I would suspect that the equalizer could be enhancing some of the static radio noise from the WiFi (or Bluetooth) radio chip, which it should not do!
Is the hissing sound high in the frequency? Start with the higher frequency 10kHz, and move to the left, trying different equalizer settings.
Have you tried turning off WiFi and Bluetooth and then playing around with the equalizer? I would suspect that the equalizer could be enhancing some of the static radio noise from the WiFi (or Bluetooth) radio chip, which it should not do!
Is the hissing sound high in the frequency? Start with the higher frequency 10kHz, and move to the left, trying different equalizer settings.
I don't think this is the problem. It still occurs when the radios are switched off. I have also tried manipulating the audio settings on the iPAQ and this doesn't solve the problem either.
The problem only starts when you first initiate a sound effect on the Pocket PC (e.g. tapping the start menu). When you first turn the Pocket PC on, this hiss sound is not heard. However, once you initiate a sound effect, a hiss can be heard in the background after the sound effect has finished.
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The problem only starts when you first initiate a sound effect on the Pocket PC (e.g. tapping the start menu). When you first turn the Pocket PC on, this hiss sound is not heard. However, once you initiate a sound effect, a hiss can be heard in the background after the sound effect has finished.
Yes, I think that's the problem exactly. As soon as I plug headphones in after a soft reset, and execute any sound command, I hear this constant hiss...forever (until I soft reset again).
So who should I contact about returning this? HP or Best Buy?
So who should I contact about returning this? HP or Best Buy?
I think HP should be your best bet. It is their product after all, so I'm sure they should (shouldn't? ) be aware of this problem. I've been using it for a year and I can't believe I never kicked a fuss about it. :lol:
It would be great if you could keep us posted on any updates. :way to go:
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I tried the HP online chat on Saturday, and got someone who knew almost nothing. I spent over an hour and he kept saying he was trying to contact the case managers...and then at the end that changed to they weren't there, and then that they were just busy. He told me to return to the chat on Monday during normal business hours. Needless to say, I wasn't pleased.
I returned about an hour ago, and the case had an addition that told me to call the HP tech support phone number. I did so, and after waiting about 10 minutes to get to a real tech support person (their voice recognition wasn't understanding "Handheld" or "iPaq hx4705"...either it's such a new product, or my Vonage service is messing that up), they were finally able to help me. I should have a box delivered to me later tonight or early tomorrow to ship back my iPaq. It has a number on it to call for pickup - so I'll never have to leave my house. They'll repair my iPaq (they better repair it or I'll be really unhappy :lol and ship it back to me. I should have it back in 4-5 business days. Not bad HP, not bad at all.
So I guess I'll be back on my 3870 for a week lol...not the worst news, but man QVGA looks terrible after a two weeks on VGA. (Heck, QVGA looks terrible after five minutes on VGA. :lol Anyway, I'll be doing another hard reset on my 4705, and I guess deleting all of the iPAQ File Store data? Is that the safest way to wipe the entire device?
Anyway, I'll be doing another hard reset on my 4705, and I guess deleting all of the iPAQ File Store data? Is that the safest way to wipe the entire device?
I hope so. I've been having issues lately and that's what I've ben doing whenever I do a hard-reset.
I tried the HP online chat on Saturday, and got someone who knew almost nothing. I spent over an hour and he kept saying he was trying to contact the case managers...and then at the end that changed to they weren't there, and then that they were just busy. He told me to return to the chat on Monday during normal business hours. Needless to say, I wasn't pleased.
I returned about an hour ago, and the case had an addition that told me to call the HP tech support phone number. I did so, and after waiting about 10 minutes to get to a real tech support person (their voice recognition wasn't understanding "Handheld" or "iPaq hx4705"...either it's such a new product, or my Vonage service is messing that up), they were finally able to help me. I should have a box delivered to me later tonight or early tomorrow to ship back my iPaq. It has a number on it to call for pickup - so I'll never have to leave my house. They'll repair my iPaq (they better repair it or I'll be really unhappy :lol and ship it back to me. I should have it back in 4-5 business days. Not bad HP, not bad at all.
So after all that, do HP actually know what hiss sound you're talking about? If the hiss sound is fixed, be sure to let me know. I don't want to be shipping my iPAQ as well to have it returned with the same hiss sound. If it's fixed, then I'll be shipping as soon as you let me know.
Quote:
Originally Posted by OSUKid7
Anyway, I'll be doing another hard reset on my 4705, and I guess deleting all of the iPAQ File Store data? Is that the safest way to wipe the entire device?
Probably should be enough. If you're worried, just do consecutive formats over and over again. Recovering data from flash memory isn't as easy as recovering data from hard disks.
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So after all that, do HP actually know what hiss sound you're talking about? If the hiss sound is fixed, be sure to let me know. I don't want to be shipping my iPAQ as well to have it returned with the same hiss sound. If it's fixed, then I'll be shipping as soon as you let me know.
Well, they never admitted that, but they sure didn't seem to question me today after I said I had tried different earphones and done a soft and hard reset.
Quote:
Originally Posted by OSUKid7
Probably should be enough. If you're worried, just do consecutive formats over and over again. Recovering data from flash memory isn't as easy as recovering data from hard disks.
Alright. Not too much on it anyway, and my friend also had iPAQ serviced by HP, and they reformat it for you again there.
Hopefully I'll get the process started tomorrow.
They'll repair my iPaq (they better repair it or I'll be really unhappy :lol
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