
03-14-2004, 10:04 PM
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Thinker
Join Date: Jun 2003
Posts: 425
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Quote:
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Originally Posted by Jacob
Yup, and companies are starting to do the same with software development.
Now, can you imagine what's going to happen when the coding of the software apps is as good as this kind of service? :bangin:
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Well, there are some very good engineering universities in India, and they have turned out some of the world's top engineers. In fact, many of the software engineers in the US are Indian immigrants.
But for customer service or tech support---that really should be in the country where the customer is. Yes, they speak English in India, but it is a very different English than spoken here, and even with the "accent reduction" classes they sometimes give them, misunderstandings occur frequently.
In any case, it's bad for American workers. If the trend towards "outsourcing" continues, everyone might end up being out of a job here, or earning salaries as low as in India or China, to compete with workers there. Then--who will have money to buy things here? What will that do for these businesses--if American consumers cannot afford to buy their products?
Well--getting too OT. Sorry.
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