[miketh55]

I foolishly installed activesync 4.2 on my axim x50v running pocket pc 2003 and regardless of numetous reinstallations of activesync 3.8 cannot communicate with the axim.

Has anyone any advice?

[miketh55]

I foolishly installed activesync 4.2 on my axim x50v running pocket pc 2003 and regardless of numetous reinstallations of activesync 3.8 cannot communicate with the axim.

Has anyone any advice?

[Darius Wey]

You can't perform a reinstallation of ActiveSync 3.8 when a higher version is running on your computer, so you'll need to uninstall ActiveSync 4.2 first, before installing ActiveSync 3.8.

First, use "Add/Remove Programs" to uninstall ActiveSync 4.2. Next, reset your computer, and then install ActiveSync 3.8. If the last step fails, then there are a few files you'll need to delete first. If that's the case, let me know and I'll give you the list.

[miketh55]

Thank you. I have uninstalled 4.2 and rebooted and loaded 3.8 with no success. I have uninstalled 3.8 a few times and deleted the active sync folder. I have run norton systemworks to remove registry references with no success.

The connection icon indicates the connection to the axim is active but then stops rotating and will not perform any action (such as bringing up the sync screen)

If there are certain extra files to be deleted I would appreciate a list.

Thanks again

[Darius Wey]

Well, you've deleted the ActiveSync folder, which is all that needed to be deleted prior to installation of ActiveSync 3.8. There are some registry keys to nuke as well. Doing this manually is a better solution than using Norton. Look for the following and delete them (after you have completely uninstalled ActiveSync):

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Uninstall\Windows CE Services
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
• HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services
• HKEY_USERS\Default\Software\Microsoft\Windows CE Services

If some are not present, then don't worry about them, and move on to the next.

Once that's done, reinstall ActiveSync. If your device still doesn't sync, check your ActiveSync Connection Settings on both your PC and Pocket PC, and ensure that USB has been selected (I assume you're synchronising the two via USB?). If that still fails, try hard resetting your Pocket PC (bear in mind that this will wipe all your data, except whatever is on your Built-in Storage).

[miketh55]

Thank you for your help. Still no luck, have now tried hard reset and 2nd button on Axim does not appear to be working. I suspect a new purchase is required!

[buzzard]

I copied/pasted this from Julie on Mobilitysite.com. I followed these additional directions and was able to download 3.8 after having 4.2 on my 4700 running 2003SE. Hope these changes help.
_____________________________________________________________

When you uninstalled ActiveSync 4.x, the uninstaller fails to delete certain files. Then when you installed ActiveSync 3.7, the installer doesn't overwrite them because they're newer.

Remove ActiveSync 3.7, reboot, log into safe mode (hit F8 before windows starts loading and select safe mode) once in safe mode, open the my computer and delete the following:

C:\Program Files\Microsoft ActiveSync (the whole folder)
The following file's from C:\WINDOWS\System32:
ceutil.dll
rapi.dll
mobileV.acm
uicom.dll

You also should delete C:\Program Files\Common Files\Microsoft Shared\NoteSync Forms.

Then install ActiveSync 3.8.
http://www.microsoft.com/windowsmobi...ivesync38.mspx

Julie

[miketh55]

Thank you Buzzard and Darius Wey for all your help. The deletion of the files in system32 in safe mode did the trick. I could not find uicom.dll anywhere, but deleted the other three.
Activesync 3.8 is now again up and running and I will be sure to read system requirments before performing any future upgrades

[bhmsaad]

I had exactly the same pb and have spent many hours trying to solve it.
Finally, I found this thread and activesync 3.8 works well now. Thank you.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Originally Posted by buzzard

I copied/pasted this from Julie on Mobilitysite.com. I followed these additional directions and was able to download 3.8 after having 4.2 on my 4700 running 2003SE. Hope these changes help.
_____________________________________________________________

When you uninstalled ActiveSync 4.x, the uninstaller fails to delete certain files. Then when you installed ActiveSync 3.7, the installer doesn't overwrite them because they're newer.

Remove ActiveSync 3.7, reboot, log into safe mode (hit F8 before windows starts loading and select safe mode) once in safe mode, open the my computer and delete the following:

C:\Program Files\Microsoft ActiveSync (the whole folder)
The following file's from C:\WINDOWS\System32:
ceutil.dll
rapi.dll
mobileV.acm
uicom.dll

You also should delete C:\Program Files\Common Files\Microsoft Shared\NoteSync Forms.

Then install ActiveSync 3.8.
http://www.microsoft.com/windowsmobi...ivesync38.mspx

Julie

[skewline]

i have just appied the post above (i had a/s 4.2 installed). in safe mode is deleted all the files listed in post above, except i found no "mobileV.acm" nor "uicom.dll" i 'm hoping those were 3.8 files that 4.2 hadn't put there. maybe they got deleted when i deleted the whole a/s folder in the earlier step.
A/S 4.2 was reinstalled, to no avail. i'm thinking a hard reset is my next option. i've tried to apply 2 others posts, including making sure firewall allowed A/S.
before i hard reset, i should backup data. Can i save it to my SD card, or is that not an option? i'm thinking to take out both cards, sd & cf before i reset.
am i totally ignorant, or is this good course of action?? please have mercy on old guy and advise me. thank you, paul

[skewline]

i forgot to say axim x51v, rom 12. if that helps.