I just received information from Dell regarding the Axim X5 issue with the Windows Mobile 2003 for Pocket PC OS.
"As reported earlier, Dell has resumed shipping the Axim X5 with Pocket PC 2003. Axim X5 shipments resumed on July 25 and Dell is committed to clearing the backlog as quickly as possible.
"Dell expects the fix, which is a ROM update, to be posted to the website (support.dell.com) by Wednesday, July 30
. Users should note that the file is expected to be large (approximately 28MB). For customers who can't easily download the file, Dell is developing a CD with the ROM update on it and will mail it out when it's available. Due to production logistics associated with the CD, Dell anticipates the ROM update CD to be available within two-three weeks.
"Dell will also resume offering the Pocket PC 2003 Upgrade CD within the next two weeks."
Dell will also be in direct contact with end users that purchased the X5 to make sure they have the latest software since all Axims sold are direct sales. CNET has also reported on it here
Also of note is this comment for all of those people with their brains in overdrive. "Users who currently own Axims with Pocket PC 2002 should NOT try to download the ROM update -- it will NOT work on Axim X5s with Pocket PC 2002." So even thought this is the full ROM image, it will apparently check and make sure you have the 2003 OS already in ROM before applying the update, so you can't use this download to upgrade your machine from 2002 to 2003. You'll have to buy the CD.