[Janak Parekh]

Originally Posted by seaflipper

Yep...the problem is that the CD is made in Asia and the software is in Asia. HP hasn't figured out yet how to email a large file like that from one country to another so they have to hire a courier to pick up the CD in Taipei and then get on a plane and fly to the US and give the CD to someone in San Jose who then drives it over to guy in Napa (they have a glass of wine and exchange stories about last years finest vintage) AND then the guy in Napa has a friend in Dublin who has a day pass to the HP HQ and HE finally takes the CD to somone he knows at HP and they figure out how to put the CD into the computer and then hopefully someone can upload it to the web for purchase...

:rotfl:

It's so pathetic, all I can do is laugh at it. If not, I'd be crying.

--janak

[Janak Parekh]

Originally Posted by seaflipper

Yep...the problem is that the CD is made in Asia and the software is in Asia. HP hasn't figured out yet how to email a large file like that from one country to another so they have to hire a courier to pick up the CD in Taipei and then get on a plane and fly to the US and give the CD to someone in San Jose who then drives it over to guy in Napa (they have a glass of wine and exchange stories about last years finest vintage) AND then the guy in Napa has a friend in Dublin who has a day pass to the HP HQ and HE finally takes the CD to somone he knows at HP and they figure out how to put the CD into the computer and then hopefully someone can upload it to the web for purchase...

:rotfl:

It's so pathetic, all I can do is laugh at it. If not, I'd be crying.

--janak

[Janak Parekh]

Originally Posted by JohnJohn

I see the text you are refering too, but fail to find anything to actually buy, cd or download.

Sigh. Okay, updated the front-page post. Thanks.

--janak

[Janak Parekh]

Originally Posted by Edgar_

AHA! Click on the HX27XX one and you get:

Would you honestly, truly trust this?

--janak

[nitestrike]

And to think I was going to upgrade the memory, and the 4700 had such potential. Stick a fork in me I'm done with HP, I've been waiting and waiting for the upgrade and now this. Those monkeys banging on typewriters didn't exactly duplicate Shakespeare, but looks like we know where they ended up. As with the rest of you I'm looking forward to the new Loox too, not quite ready for a converged device as my PDA, I had been wanting to get one anyway.

Hey HP if you listening, and can hear above the monkeys and typewriters, get a clue!

[Gerard]

I suspect that the reasoning behind offering a CD sooner is that they'll make more money that way. Sure, it's more trouble at both ends... but at least the first illicit copies of the ROM installer won't appear online until a few weeks after CD sales have started. If they offered a downloadable version too early they might lose many of those initial sales. It's hard to think of an OS update which hasn't been available on a torrent site...

[DaleReeck]

Originally Posted by Gerard

but at least the first illicit copies of the ROM installer won't appear online until a few weeks after CD sales have started.

Of course, HP could have offered the upgrade free, eliminating that possibilty - considering the 4700 was way overpriced to begin with. Oh, but I mentioned the "F" word to HP. Why give something away for free that just about everyone else gives away for free when you could make a buck? Even in death (4700 being discontinued), HP has found a way to make money off of it :evil:

[nitestrike]

My issue is with them saying it is available and it is not listed on the ordering page, and even more to the point that they have really been bungling the whole WM5 upgrade for both sets of device as it sounds, and what I see.

[Gerard]

I doubt they'll make a lot. Perhaps from a few companies who want to keep things up to date, but don't have the resources to update to new hardware... but the negative publicity around their handling of this upgrade (or lack of handling, as it seems they were leaving it on the back burner) will mean very few end users will bother to upgrade. (If WM5 can be called an 'upgrade' at this point!)

[Wiggster]

Well, you seem to be able to purchase the download on HP's site now. I'll wait until I get home to try it, but I'm glad that it looks like HP is FINALLY coming through on their word

[KH]

I just downloaded. I'm glad I blinked and missed all the whining - but HP probably needs to be more careful about the order in which they change their web pages, especially if it takes them a couple of days to get everything uploaded. This is not the first time someone found an announcement while they were in mid-update.