Thanks to all the kind words from many of you. I'll respond to a few general points.
The advantages of the Internet as an information source are timeliness and interactivity. However, there are advantages to print. To quote me in my iPhone Life publisher's message: "Magazines contain engaging, graphically compelling, well-written and well-researched content. Limits in space mean only the best content gets published. And, of course, magazines are physical. Many of us enjoy picking up, highlighting, and dog-earing a paper magazine. We put them down and pick them up again and again. We read them in bed, in comfortable chairs, on planes and trains, in bath tubs, and in waiting rooms. Many of us simply prefer paging through a print magazine over onscreen reading."
I don't agree with the poster who said we dumbed down the magazine. We have had the same editorial philosophy since I started 24 years ago. We are writing for intelligent educated users, who may or may not have a strong computer background. We packed a ton of material in each issue from hardware, software, accessory reviews, comments from our judges, tips, profiles, Enterprise solutions, and device comparison. Some content served newbies, some experienced users. IMHO even the most sophisticated Thoughts reader might have a hard time scoring more than 70-80% on a test from the content in an issue.
I especially appreciate the comments here from product vendors. One of the things I am most proud of is the support we have given Windows Mobile software and accessory developers.
As to support from phone companies -- we weren't on their radar. They are used to large ad campaigns to reach lots of folks. I don't think anyone in power understood our value.
I am most disappointed in Microsoft. My relationship with Microsoft is complicated, and cannot be easily summarized. The folks in the field, the ones selling devices and training partners, loved us. They always ordered extra issues to hand out. I have gotten a lot of E-mail from them. However, the best word to characterize the folks in Redmond towards us is "indifferent" (and even that isn't 100% true.) Bottom line is no one in power in Redmond was willing to carry an onoing conversation with me, to see the many win-win opportunities -- at the least to get the hands of our magazine into Windows Mobile users' hands in a systematic ongoing manner. I have been warning Redmond for two years, and more aggressively in this past year that we needed some kind of meaningful cooperation if we were to continue.
At the end of the day, of course, it is not Microsoft's fault that we cannot produce the magazine profitably. Business is business and the market is the market. However, IMHO by ignoring us, Microsoft threw away a great resource that supported end-users, potential users, software developers, partners, etc. It really would not have taken that much, for Microsoft to work with us and for us to be able to continue. We are a small company, in a small rural town with low overhead.
I am not burning bridges or closing doors, but frankly I am exhausted from trying to explain what seems obvious to me of our value to Microsoft. In the meantime I have been forced to downsize, letting people go who have worked for me for more than 10 years, and giving temporary layoffs to others in order that we regroup.
BTW -- "Windows Mobile" and "Pocket PC" had nothing to do with it. Microsoft would not let us use "Windows Mobile" and my plan was to make the title "Smartphone & PDA" or simply "Smartphone Magazine" next year.
If you haven't done so, you might want to read my blog on the situation:
http://www.pocketpcmag.com/cms/finalissue. In that post I talk about alternatives for existing subscribers who don't want to receive iPhone Life.
I see a real passion from iPhone users, and am quite optimistic that we will be able to make the transition. Also, the best way to support us is to subscribe to iPhone Life:
www.SmartphoneMag.com/2010. I am proud of the launch issue.